Gametime's Payments & Checkout team owns everything that happens between ticket selection and a completed transaction — checkout flow, payment methods, vendor relationships, and the infrastructure behind every dollar we process. This PM will own the roadmap for growing conversion and authorization performance while managing fraud exposure and the economics of how we accept payments, partnering closely with our BNPL, processing, and wallet vendors to expand what we offer fans and merchants alike.
This role is open to various levels/ titles — Senior Product Manager, Staff Product Manager, or Principal Product Manager — we're hiring for the right person and scope, not a fixed level.
What You'll Own- Checkout conversion: identify and eliminate friction across the payment flow, and run experimentation to lift completion rates
- Payment authorization rates: partner with processors and networks to reduce declines and recover failed transactions
- BNPL adoption: grow usage and expand the mix of buy-now-pay-later and alternative payment methods offered at checkout
- Fraud and risk trade-offs: balance conversion growth against fraud exposure, working with risk tooling and rules to protect margin without adding friction
- Vendor strategy: manage and evaluate payment processors, BNPL providers, and wallet partners to improve terms, performance, and total cost of acceptance
- Cost of payments: drive down the blended cost of accepting transactions as volume and AOV grow
- A roadmap tied directly to transaction growth, AOV, and payments cost efficiency
Common bar:
- A track record of shipping product changes that moved measurable business outcomes
- Strong cross-functional partnership skills — you'll work closely with engineering, design, and data day-to-day
- Comfort operating at whatever level you're hired into, from hands-on execution to setting multi-quarter strategy
Domain-specific:
- Experience owning payments, checkout, or fraud/risk in a consumer marketplace, fintech, or high-volume e-commerce environment
- Familiarity with the mechanics of authorization, processing, and payment routing, and how they connect to conversion and cost
- Experience managing vendor and processor relationships, including negotiating terms and evaluating new partners
- A data-driven approach — comfort working with SQL/analytics to diagnose funnel and payment performance issues
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
Skills Required
- Track record of shipping product changes that produced measurable business outcomes
- Strong cross-functional partnership skills with engineering, design, and data teams
- Experience owning payments, checkout, or fraud and risk in a consumer marketplace, fintech, or high-volume e-commerce environment
- Familiarity with authorization, processing, payment routing, conversion, and payment cost mechanics
- Experience managing payment vendor and processor relationships, including negotiating terms and evaluating partners
- Comfort using SQL and analytics to diagnose funnel and payment performance issues
- Ability to operate from hands-on execution through multi-quarter strategy
Gametime Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Gametime and has not been reviewed or approved by Gametime.
-
Healthcare Strength — Comprehensive medical, dental, and vision coverage is highlighted, with self‑funded plans and HSA/FSA options noted alongside wellness initiatives. Some indications of company‑paid premiums further point to strong cost coverage.
-
Equity Value & Accessibility — Equity is presented as a standard component across many roles, and stock options are called out positively. Technical and senior opportunities commonly feature equity alongside competitive cash.
-
Wellbeing & Lifestyle Benefits — Monthly credits to attend live events, a remote‑first setup with home‑office support, and periodic meetups are emphasized. These lifestyle‑oriented perks add meaningful value beyond base pay.
Gametime Insights
What We Do
Gametime sells last-minute tickets to the most popular events in sports, music, and theater in more than 50 cities across the U.S. and Canada. We’re passionate about enabling incredible shared experiences, so we build technology that gets people out into the real world together. With a bias for spontaneity, we’re focused on making the process simple and smooth while you’re on the move. We eliminated the need for printing tickets and built a better way to access the best live experiences right from your phone – so you can skip the hassle and enjoy the moment.
.jpg){kind=logo}
