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Top Remote Customer Success Jobs in Madison, WI

Reposted 20 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Madison, WI
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 20 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
21 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.
Top Skills: Adobe AnalyticsAnalyticsCloud-Based SolutionsData ScienceDigital MediaGa4Programmatic Media
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
23 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Madison, WI
Easy Apply
125K-155K Annually
Senior level
125K-155K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Sr. Client Success Operations Manager will optimize processes, manage tools, lead projects, collaborate cross-functionally, and enhance client communication to improve client satisfaction and retention.
Top Skills: GainsightGongSalesforce
Reposted 17 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 23 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
24 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Manager ensures client satisfaction, retention, and value through strategic relationship management and effective use of media platforms.
Top Skills: AmazonCm360Dv360Google AdsInnovidMicrosoft Office SuiteSalesforceSearch Ads 360Ttd
24 Days AgoSaved
Easy Apply
Remote or Hybrid
Remote Madison, WI
Easy Apply
190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
Reposted 24 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
Reposted 24 Days AgoSaved
Remote or Hybrid
Remote Madison, WI
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
8 Days AgoSaved
In-Office or Remote
Remote Madison, WI
95K-100K Annually
Senior level
95K-100K Annually
Senior level
Information Technology
The Senior Customer Success Engineer will solve technical problems, build customer relationships, manage implementations, and communicate between users and the development team in healthcare settings.
Top Skills: APIsPython
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Reposted 21 Days AgoSaved
Remote
Remote Madison, WI
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 21 Days AgoSaved
Easy Apply
Remote
Remote Madison, WI
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 19 Minutes AgoSaved
Remote
Remote Madison, WI
85K-127K Annually
Senior level
85K-127K Annually
Senior level
Hardware • Software
The Customer Success Manager manages accounts to ensure customers achieve business outcomes, focusing on contract renewals and revenue expansion through technology adoption and data analysis.
Top Skills: Gainsight
10 Days AgoSaved
In-Office or Remote
Remote Madison, WI
80K-85K Annually
Mid level
80K-85K Annually
Mid level
Information Technology
Seeking a Customer Success Engineer to assist healthcare clients with technical issues, onboard users, and provide feedback to R&D. Responsibilities include customer training, problem-solving, and process improvement.
Top Skills: AIHealthcare SaasMachine LearningPython
Reposted 6 Hours AgoSaved
Remote or Hybrid
Remote Madison, WI
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager (Enterprise) will manage a portfolio of accounts, ensuring customer satisfaction and revenue growth through relationship management and data analysis.
Reposted 6 Hours AgoSaved
Remote or Hybrid
Remote Madison, WI
113K-151K Annually
Senior level
113K-151K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Oversee a team of Customer Success Managers, drive customer satisfaction and value, implement processes, and manage team performance. Focus on coaching, strategic engagement, and KPI tracking to enhance customer outcomes.
Top Skills: GainsightSalesforce
Reposted 6 Hours AgoSaved
Remote or Hybrid
Remote Madison, WI
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager ensures customer satisfaction and retention by managing relationships, driving ROI, and facilitating product training while addressing customer needs and challenges.
Top Skills: GainsightSalesforceServicetitanTableau
6 Hours AgoSaved
Remote
Remote Madison, WI
75K-95K Annually
Mid level
75K-95K Annually
Mid level
Software
The Customer Success Manager drives customer growth and retention, implements strategies for adoption, and facilitates communication with clients on the Whip Around platform.
Top Skills: EmailSalesforceSlackVideo ConferencingWord Processing Tools
6 Hours AgoSaved
Remote
Remote Madison, WI
95K-120K Annually
Senior level
95K-120K Annually
Senior level
Software
The Senior Customer Success Manager is responsible for driving customer retention, optimizing product use, and enhancing customer engagement while collaborating with cross-functional teams.
Top Skills: GainsightSalesforceSlackVideo Conferencing
6 Hours AgoSaved
Remote
Remote Madison, WI
156K-260K Annually
Mid level
156K-260K Annually
Mid level
Cloud • Security • Software • Cybersecurity
As a Customer Success Engineer at Veeam, you will drive customer outcomes, manage technical onboarding, and ensure effective data resilience solutions while engaging with executive stakeholders.
Top Skills: AutomationCloud PlatformsData BackupData RecoveryScriptingVirtualization
10 Hours AgoSaved
Remote
Remote Madison, WI
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Software • Business Intelligence
The Manager of Customer Success leads a team focused on post-sales customer relationships, driving product adoption and retention while managing a portfolio of customers below $399K.
Top Skills: AISaaS
10 Hours AgoSaved
Remote
Remote Madison, WI
Mid level
Mid level
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills: ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
10 Hours AgoSaved
Remote or Hybrid
Remote Madison, WI
Mid level
Mid level
Artificial Intelligence • HR Tech • Legal Tech • Marketing Tech • Software • Conversational AI • Generative AI
As a Customer Success Manager, you'll consult with clients, coordinate onboarding, analyze usage data, and maintain communication to drive value and success.
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