Top Remote Jobs in Hampton, VA

Drive revenue growth through channel partnerships by recruiting, onboarding, enabling, and supporting partners. Build relationships, execute joint sales strategies, conduct business reviews, coordinate partner marketing and MDF programs, provide product and sales training, and identify growth opportunities. Collaborate cross-functionally with sales, marketing, and product teams while monitoring market and competitor trends.

Lead client implementation projects from inception through deployment, managing scope, resources, deliverables, budgets, timelines, stakeholders, vendors, and project reporting. Maintain project artifacts and implementation data in Salesforce, coordinate internal and external meetings, identify expansion opportunities, and support change-order pricing and Statements of Work. Projects may support RMIS, GRC, EHS, and healthcare SaaS products.

Designs, maintains, and improves scalable, secure, highly available GCP infrastructure. Responsibilities include incident response, monitoring and observability, compliance, automation, infrastructure self-healing, troubleshooting, documentation, metrics reporting, cross-functional workflow automation, and 24/7 on-call support. The role also coordinates operational processes, collaborates with security and data engineering teams, and provides technical mentorship.

Manage a high-volume Tier 3 customer portfolio using playbook-driven touchpoints and self-service resources. Track CSAT, NPS, referenceability, retention, and account contacts in Salesforce. Monitor accounts for growth and expansion signals, escalate tier-up opportunities to senior customer success leaders, and identify strong customer outcomes for references and case studies.

Own end-to-end renewals across customer tiers, including pricing discussions, contract negotiations, paperwork, renewal forecasting, and revenue-reduction tracking. Partner with Customer Success and Sales teams on pricing exceptions, multi-year agreements, and at-risk accounts. Maintain accurate renewal data in Salesforce and help improve on-time renewal rates, retained ARR, forecast accuracy, and downgrade prevention.

Leads Mosaic’s Customer Success function, managing eight team members across customer success and renewals. Owns portfolio retention, revenue growth, account segmentation, engagement standards, client health, references, renewal readiness, and executive reporting. Partners with Sales, delivery, operations, and UKG stakeholders on account growth and customer outcomes. Requires deep experience in customer success or account management, team leadership, HCM/payroll technology, enterprise software, and portfolio-level retention or revenue ownership.

Leads accounting and FP&A while transforming NetSuite into an integrated, automated financial management platform. Oversees budgeting, forecasting, reporting, close processes, controls, cash management, and profitability analysis. Manages accounting staff, partners cross-functionally, and delivers financial systems improvements, KPI dashboards, market-level P&Ls, executive reporting, and scalable processes.

Leads studio-wide design excellence through visual design standards, frameworks, training, and craft strategy. Sets product design vision for complex client products, aligns clients and teams, advises senior design leaders, communicates with executives, supports business development, and represents the studio externally through keynotes, panels, and publications.

Leads complex, cross-regional IT programs from business case through deployment and stabilization, with emphasis on SAP implementations and transformations. Establishes governance, plans, budgets, risk controls, dependencies, and executive reporting. Coordinates business, technical, data, testing, integration, and deployment teams while managing consulting partners, systems integrators, and vendors. Also supports recovery planning, portfolio prioritization, PMO standards, and coaching of project managers.

Manages the Salesforce CRM environment and CRM administration team. Oversees user access, permissions, tickets, incidents, configuration, data changes, testing, releases, documentation, vendor handoffs, and operational procedures. Monitors service demand, system health, risks, and support trends while coordinating work with Product, Delivery, engineering, architecture, security, and business stakeholders. Coaches CRM administrators and drives continuous improvement, reliability, and responsive support.

Develop low-level embedded, kernel, driver, networking, and application software for Wave Relay products. Build cross-platform security solutions for Linux, including OpenSSL-based cryptographic components, socket programming, and network security features. Collaborate on hardware and software development for wireless networking products. Requires extensive C/C++ experience, Layer 2 wireless networking expertise, Linux kernel development, and eligibility for a U.S. security clearance.

Owns global payroll, benefits administration, HRIS operations, compliance, audits, and total rewards analytics across the U.S., Canada, U.K., and Europe. The role manages payroll vendors and benefits programs, leads open enrollment, ensures multi-jurisdictional compliance, optimizes HR systems, reconciles benefits costs, and mentors offshore People Operations staff.