Top Remote IT Engineer Jobs

Designs and executes QA plans for Windows applications, systems, endpoint-management solutions, deployments, and enterprise IT workflows. Validates software packages, OS images, task sequences, Intune deployments, virtual machines, Hyper-V environments, permissions, and file-management processes. Performs functional, regression, and system testing; troubleshoots issues; documents defects; conducts root-cause analysis; and supports automation initiatives. The role also leverages IT helpdesk or desktop-support experience across Windows environments.

Lead advanced hardware diagnostics and RMA lifecycle management for enterprise servers in production data centers. Perform firmware/BMC/BIOS troubleshooting, root cause analysis, vendor warranty coordination, validate replacements, develop diagnostic playbooks, and drive reliability improvements across the fleet.

Provides first-line technical support for corporate offices and data center environments. Responsibilities include troubleshooting users, installing and maintaining hardware and software, monitoring servers and networks, managing accounts and access permissions, enforcing security policies, maintaining asset inventories, creating knowledgebase content, training users, and supporting upgrades, cloud migrations, and infrastructure projects.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.

Provides hands-on IT support across Mac and Windows environments, managing tickets, troubleshooting complex issues, configuring networks and cloud systems, and supporting Google Workspace, Office 365, Slack, and MDM platforms. Responsibilities include onboarding and offboarding, security and access management, hardware procurement and logistics, vendor management, process improvements, and strategic IT projects. The role supports a remote workforce and communicates with both technical and non-technical stakeholders.

Manage and deliver data center IT infrastructure projects (GPU servers, networking, storage). Coordinate stakeholders, lead technical discussions, resolve operational issues, document plans and risks, and support automation and process improvements.

Leads enterprise data engineering by architecting Snowflake and dbt platforms, scalable pipelines, data models, governance, observability, and integrations. Partners with business, architecture, compliance, and technology teams to deliver reliable data products. Resolves complex production issues, improves data quality and performance, supports AI/ML data infrastructure, and mentors engineers while establishing engineering standards and technical direction.

Designs, develops, tests, deploys, and maintains enterprise applications on the Duck Creek platform. Owns features and enhancements through implementation, resolves defects and performance issues, participates in technical design, performs code reviews, supports CI/CD and deployments, analyzes integrations, and improves engineering practices. Collaborates with analysts, QA, DevOps, and product teams while mentoring junior developers.

Owns the company-wide IT and cybersecurity program, including SOC 2 compliance, cloud security, penetration-test remediation, business continuity testing, endpoint management, access controls, onboarding and offboarding, AI security governance, vendor reviews, security training, incident response, and employee IT support. The role partners with engineering, HR, Finance, leadership, auditors, and healthcare customers while managing security across AWS, Heroku, Cloudflare, Google Workspace, GitHub, and related tools.

Build and own Corporate IT and security for a research org: design endpoint/device management, implement Zero-Trust IAM, secure communications and email, enable secure collaboration with external AI labs, and turn compliance into research enabler while remaining a hands-on operator.

Lead design, deploy, operate, and maintain endpoint security solutions (CrowdStrike, Skyhigh, Symantec DLP, Zscaler). Monitor telemetry into SIEM/SOAR, perform upgrades/migrations, troubleshoot detections, drive automation, evaluation of new tech, and maintain documentation to strengthen endpoint security posture.

Lead application security initiatives across the SDLC: perform threat modeling, secure design reviews, remediation guidance, third-party pen test management, develop security tooling, advise leadership on risks, mentor teammates, and improve application security maturity and training.

Architect, build, and scale middleware, APIs, and integrations connecting marketing web platforms to enterprise systems (Salesforce, BigQuery, Fuse). Lead back-end engineering, database migrations, cloud architecture modernization, SQL database management (MS SQL, Cloud SQL), security (OWASP), CI/CD, and mentor engineering teams while collaborating with product, UX, and cross-functional partners in Agile/Scrum.

Maintain office premises and IT assets: perform floor walks, coordinate maintenance with building reps and offshore IT, manage VC equipment and FedEx shipping, maintain asset records, lead office fit-outs, assist CXOs, support events/tradeshows, reconcile expenses, and be flexible for weekend/holiday support.

Design, develop, and maintain WordPress websites; manage plugins, hosting, backups, security, speed, and Core Web Vitals; perform audits and troubleshooting; collaborate with design, marketing, and IT; manage tasks in Asana and maintain company branding and site health.

Design, deploy, and monitor automation services and core business systems. Implement DevOps standards, manage releases, maintain tooling and version control, produce technical documentation, and collaborate with vendors and engineering teams to deliver reliable, scalable solutions.

Maintain and support enterprise applications across environments by coordinating with vendors and teams, troubleshooting and resolving defects, managing deployments, performing code reviews, and supporting Azure/.NET/SQL-based web applications and secure file transfer (FTP/SFTP/FTPS/MOVEit). Drive continuous improvement, configuration management, and adoption of new technologies.

Provide first-level technical support for managed-services clients via phone and web tickets. Troubleshoot, record, resolve, or escalate incidents, manage user accounts, and communicate ticket status within SLAs. Maintain punctual attendance and improve technical and customer-service skills.

Provision, configure, operate, and maintain systems hardware, software, and infrastructure to support R&D. Troubleshoot networks, manage core services (DNS, DHCP, AD), automate tasks, document processes, follow change management, and collaborate with DevOps and Engineering teams. Occasional short-notice travel for network troubleshooting.

Design, develop, deploy, and support integrations using Oracle SOA Suite and WebMethods. Build SOAP/REST services, handle EDI X12, perform SQL/PLSQL data work, troubleshoot production incidents, create technical documentation, and work in an agile team to deliver integration solutions.

Manage IT infrastructure projects in data centers, ensuring delivery, risk management, and stakeholder communication while collaborating with cross-functional teams.

Support and evolve internal infrastructure across cloud and on‑prem environments. Administer enterprise systems, identity and access (SSO/MFA), endpoint protection, backups and DR. Automate workflows with scripting and API integrations, monitor system health, participate in on‑call rotations, and collaborate with IT Support, Security, and Engineering to improve reliability, security, and scalability.

Provide day-to-day technical support for managed-services clients: troubleshoot Microsoft 365, Active Directory, Windows, networking, VPNs, firewalls, endpoints and peripherals; manage tickets and documentation; meet SLA response targets; travel to local client sites as needed; escalate complex issues and collaborate across teams to ensure client satisfaction.

Design, deploy, and manage scalable, secure cloud infrastructure. Implement networking, VMs, IaC, and configuration management. Integrate Azure infrastructure into CI/CD pipelines, automate provisioning with DevOps/GitHub Actions, and enforce security/compliance with security teams. Provide Windows Server administration and support enterprise cloud initiatives.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.