Senior Developer - Workforce AI, IT AI COE

Qualifications 

• Bachelor's degree in computer science, Engineering, MIS, a technical-related field, or equivalent experience
• 5+ years' experience developing distributed/scalable systems
• Demonstrated proficiency in one or more programming languages such as Python, JavaScript, Java, or C++
• Ability to write clean, efficient, and maintainable code
• Proficiency developing and consuming APIs, including integrating with third-party enterprise SaaS platforms
• Experience building data pipelines, usage analytics, or reporting dashboards, and a data-driven approach to decision making
• Thorough understanding of what it takes to deliver an application from inception to production
• Self-motivated with the ability to work independently with minimal supervision and as part of a team
• Opinionated but you appreciate an environment where feedback is freely given, and your ideas are challenged
• Comfortable mentoring other developers
• Experience working with the OpenAI SDK and AI frameworks
• Understanding of AI principles (LLMs, Models, RAG, Agents, etc.) and experience with integrating AI into overall solution design
• Have shipped an AI-driven application to production
• Experience building software using AI-native engineering (AINE) tools and techniques such as Windsurf, Claude Code, Codex, and GitHub Copilot
• Hands-on experience integrating with or extending enterprise AI platforms such as Microsoft Copilot, Claude, or Glean
• Understanding of data privacy, security, and AI governance / responsible AI principles
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and their AI services is a strong plus

Certain states and localities require employers to post a reasonable estimate of the salary range. A reasonable estimate of the current base pay range for this position is $106,400 to $133,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay. 

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
• Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US Benefits Website

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

"If you have any questions or concerns about this posting, please email [email protected].

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Internal WWT IT Team, and why join?

The Internal WWT IT team is the backbone of the company's technology environment — managing and supporting the hardware, software, networks, and data systems that keep WWT running, while providing top-notch support to employees. It's a dynamic, collaborative environment where your contributions directly impact the company's success.

What is the IT AI Center of Excellence and the Workforce AI team, and why join?

The IT AI Center of Excellence (AI COE) is a hub for AI strategy, platform management, and enablement — driving the adoption of AI tools and capabilities across WWT. The Workforce AI team sits at the center of this transformation, managing WWT's portfolio of workforce AI platforms (such as Claude, Microsoft Copilot and Glean) and ensuring employees across the company can take full advantage of the latest AI tools embedded in their everyday workflows. This spans platform administration, feature enablement, adoption analytics, and employee training — as well as supporting the AI Competency Center (AICC) and AI Transformation Office (AITO), WWT's organization-wide programs for building AI skills and capabilities across business units.

World Wide Technology, Inc. is currently seeking a Senior Developer for the Workforce AI team within our IT AI Center of Excellence. In this role you will build the integrations, automation, and analytics tooling that make WWT's workforce AI platforms measurable, governable, and easy for every employee to adopt. Your users are WWT employees and business units across the enterprise, and your work directly shapes how thousands of people experience AI in their daily work. If you are energized by building internal-facing products with enterprise-wide impact, this is the role for you.

What will you be doing? 

As a Senior Developer on the Workforce AI team, you will be responsible for building software in an agile environment using a wide array of programming languages, frameworks, and tools. Here are some things the team will be working on this year:

• Building and maintaining integrations and automation across WWT's workforce AI platforms (Microsoft Copilot, Claude, Glean, and similar) using their APIs and extensibility models
• Developing adoption and usage analytics pipelines, dashboards, and reporting that surface platform value and inform decisions
• Creating self-service enablement tooling — internal portals, skills libraries, plugins, and resources that help employees get more from AI platforms
• Automating platform administration, provisioning, and licensing governance to keep operations efficient and compliant
• Building demos and technical tooling to support AI Competency Center programming, including hackathons and showcases
• Furthering the adoption of AI platforms across WWT

Responsibilities 

• Build working software and deliver technical solutions that consistently exceed stakeholder expectations, using web, data, and AI technologies
• Design and maintain integrations across enterprise AI platforms (Copilot, Claude, Glean, and similar) and the systems that surround them
• Build data pipelines, analytics, and dashboards that track adoption, usage, and platform value across the enterprise
• Develop self-service tooling and enablement resources that help WWT employees and business units adopt AI in their daily work
• Build with governance, data privacy, security, and acceptable-use requirements in mind; partner with Legal, Compliance, and Security as needed given the enterprise-wide reach and sensitive data involved
• Stay current on emerging technologies, techniques, and patterns in the web, data, and AI space, including new platform features and roadmaps
• Make process and technology recommendations and assist with adoption
• Provide technical and professional mentoring for team members
• Lead projects and complex assignments with broad and ambiguous scope
• Interact directly with stakeholders and business units to understand functional requirements and needs
• Demo solutions and communicate status to stakeholders at all levels
• Participate in ideation sessions and strategic planning
• Help foster a team-first environment grounded on an understanding of and a commitment to the WWT Core Values 
• Make process and technology recommendations and assist with adoption
• Provide technical and professional mentoring for team members
• Lead projects and complex assignments with broad and ambiguous scope
• Interact directly with stakeholders and business units to understand functional requirements and needs
• Demo solutions and communicate status to stakeholders at all levels
• Participate in ideation sessions and strategic planning
• Help foster a team-first environment grounded on an understanding of and a commitment to the WWT Core Values