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Top Remote Customer Success Jobs
Software
Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.
Top Skills:
CanvaGoogle SuiteIntercomSlackZoom
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills:
Hubspot
Artificial Intelligence • Healthtech
The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.
Top Skills:
AIMachine LearningMedical ImagingRadiologySaaS
Software
Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.
Top Skills:
AsanaCSSGmailHTMLJavaScriptPHPSlackWordpress
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills:
SaaS
Information Technology • Software
As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.
Artificial Intelligence • Edtech • Marketing Tech • Generative AI
Manage a high-volume, pooled book of Growth and Mid-Market customers via programmatic onboarding, outcome-based engagement, data-driven risk mitigation, and scalable automation to drive faster time-to-value, retention, and expansion.
Top Skills:
Claude CodeHexSalesforceSlack
Fintech • Financial Services
Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.
Top Skills:
Analytics ToolsAutomationCustomer Success Platforms
Big Data • Machine Learning • Software • Analytics
The Manager, Customer Success will lead a team of Customer Success Managers to enhance client relationships, drive customer success initiatives, and advise on the adoption of Alteryx solutions to meet strategic goals.
Top Skills:
Alteryx PlatformAnalytics ConsultingSales Engineering
Artificial Intelligence • HR Tech • Information Technology • Social Impact
The Client Success Manager will manage US clients' email marketing campaigns, develop strategies, monitor performance, and improve workflows with tech tools.
Top Skills:
SlackZapierZoom
Healthtech • Pharmaceutical • Hospitality
The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.
Top Skills:
ExcelHealthcare Analytics Tools
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Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills:
AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills:
Ai ToolsE-CommerceSaaS
AdTech • Marketing Tech
As a Customer Success Manager, you'll drive revenue growth and client adoption of the Bidease Platform through strategic account management and collaboration with teams.
Top Skills:
Bidease PlatformDsp StrategyProgrammatic Buying
Cybersecurity
The Associate Customer Success Manager builds relationships with customers, drives product use, minimizes churn, and improves customer experience through data analysis and cross-department collaboration.
Top Skills:
Ai-Enabled ToolsCustomer Success Management PlatformsGainsightPlanhat
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills:
AppsecAWSAzureContainersDevsecopsGCP
Legal Tech
The Client Success Manager will support law firm clients by analyzing needs, providing tailored solutions, and ensuring successful implementation and ongoing engagement, while maintaining strong client relationships and driving revenue growth.
Top Skills:
CRMHubspotIntercomProject Management Tools
eCommerce • Fashion • Information Technology • Retail
The Customer Success Manager will build relationships with customers, ensuring their adoption of products, driving value, and increasing renewals through upselling and advocacy.
Top Skills:
SaaS
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills:
Salesforce
Cloud • Software • Database • Analytics
The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.
Top Skills:
APIsArtificial IntelligenceGoogle DocsGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointMicrosoft WordNatural Language Processing
Software • Biotech
The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.
Top Skills:
AISaaS
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills:
Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
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