Top Remote Customer Success Jobs
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
The Client Success Specialist will handle high call and email volumes, manage scheduling for photographers, perform data entry, conduct product overview calls, and capture client information, all while ensuring excellent customer service.
The Case Management Associate is responsible for entering new cases, reviewing applications, ordering medical exams, monitoring case progress, and maintaining positive relationships with agents and underwriters.
The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.
The Infusion Client Coordination Manager will manage a global implementation and training team, focusing on enhancing client experiences and operational efficiency. Responsibilities include supporting revenue growth, ensuring compliance with infusion billing standards, and creating training systems. The role requires collaboration with clients and cross-functional teams to achieve key performance indicators related to service quality and training effectiveness.
The Sr. Specialist, RCM provides oversight to RCM teams, assists with onboarding, leads performance initiatives, and monitors quality. They also document procedures, handle escalations, liaise with teams, ensure SLAs are met, and maintain relationships with clients and partners.
The Onboarding Specialist will be responsible for consulting with clients to implement Brandwatch's product suite, ensuring a smooth onboarding process. This includes coordinating resources, delivering tailored solutions, and driving product adoption by understanding client needs and providing best practices.
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
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