Top Remote Customer Success Jobs

The Director of Customer Success leads strategies for key accounts, ensuring operational excellence and measurable ROI while mentoring a diverse team. They partner with cross-functional teams to enhance customer value and engagement for sustainable revenue growth.

Manage enterprise-level accounts to enhance revenue through strategic planning and resources in client relations. Coordinate with teams for service level maintenance and identify upsell opportunities, ensuring customer satisfaction through ongoing analysis and project management.

The Customer Success Manager builds relationships with clients, manages onboarding, identifies upsell opportunities, and collaborates with the sales team for customer satisfaction.

The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.

The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.

As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.

The Client Success Manager II role involves guiding clients through onboarding to the Segmint Data & Marketing platform, ensuring they achieve marketing goals and facilitating smooth handoffs to long-term management.

The Account Manager II serves as the main liaison for key clients, focusing on long-term partnerships, driving value, and expanding services through consultative account management and effective communication with stakeholders.

Manage and grow top direct-to-consumer ecommerce accounts, ensure successful use of Passport services, build relationships, coordinate cross-functional growth plans, collaborate with product/engineering, travel to client sites, and improve internal processes to drive retention and expansion.

Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.

The Customer Success Engineer supports gig customers by guiding API integrations, translating technical concepts, and ensuring efficient onboarding workflows. Responsible for customer engagement, technical demonstrations, and improving developer resources.

The Customer Success Director will manage senior-level relationships, provide risk and compliance expertise, influence program designs, and translate customer needs into product requirements, acting as a trusted advisor for gig economy clients.

The Client Success Manager at Finalsite manages independent school client accounts, focusing on retention, growth, and product adoption while advocating for clients internally.

Lead high-touch relationships with strategic enterprise accounts, drive adoption and retention, surface customer insights to influence product and GTM, build scalable CSM processes and playbooks, monitor health metrics, and cultivate customer advocates to support expansion and case studies.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.

You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.

Manage client requests, perform WordPress maintenance, coordinate with the development team, and enhance client relationships through effective communication and project management.

The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.

Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.

Lead a team of renewals professionals to optimize revenue and reduce attrition through negotiation, strategy development, and stakeholder collaboration. Manage forecasting and provide insights to enhance financial performance.

The Client Success Associate manages relationships with small and mid-sized employer clients to support enrollment and engagement with mental health products, resolves inquiries, and analyzes client reporting.

Lead strategic post-sale relationships for complex healthcare accounts, owning adoption, value realization, governance, and cross-functional coordination. Serve as executive advisor, drive value roadmaps, manage risks/escalations, support renewals/expansions, and maintain on-site presence to ensure measurable outcomes and long-term retention.

Manage a portfolio of clients post-implementation to drive adoption, retention, and growth. Use Gainsight and customer metrics to monitor health, deliver training and success programs, support renewals and upsells, advocate for customers internally, and collaborate cross-functionally to optimize client outcomes.

The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.