Top Remote Customer Service Representative Jobs

The Customer Service Representative manages order inquiries, processes customer orders, resolves service issues, and collaborates with teams to enhance customer satisfaction.

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, and assist with account-related inquiries after a 4-week training program.

Provide compassionate customer service to clients in financial hardship programs, ensuring a positive experience through effective communication and problem-solving.

As a Bilingual Customer Service Representative, you'll provide exceptional support to clients in financial hardship programs, analyzing issues and delivering timely solutions while maintaining documentation and relations with other departments.

As a Customer Service Representative, manage inbound calls, respond to customer inquiries, and ensure exceptional service while updating account information.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Manage customer inquiries and complaints, process orders, and provide feedback on service efficiency while ensuring customer satisfaction.

As a Customer Service Representative, you will respond to customer inquiries, provide product information, resolve issues, manage orders, and maintain customer records while collaborating with internal teams.

Lead and coach remote customer service and call center teams to ensure high-quality support, efficient scheduling, timely escalations resolution, and improved first-call resolution. Monitor performance metrics (CSAT, NPS), develop scripts and workflows, train staff, and drive data-driven improvements in service standards.

The Customer Experience Associate will conduct outreach to members, increase enrollments, and maintain high customer satisfaction rates through effective communication and organization.