Top Remote Customer Service Representative Jobs

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Provide customer service for mutual fund accounts: handle inbound calls about redemptions, exchanges, and account maintenance; research and resolve rep and shareholder inquiries; perform quality control reviews; participate in training; and support process improvements.

Provide bilingual (English/Spanish) phone and email support to policyholders and agents: answer/return calls, resolve complaints, process requests, scan/index documents to OnBase, mail outgoing correspondence, monitor fraud trends, assist investigations, complete assigned projects, and participate in ongoing product/process training.

Provide timely, accurate service to policyholders and agents for personal lines policies. Independently resolve policy issues within scope and escalate when needed. Document and analyze customer policy needs to drive satisfaction and retention. Complete mandatory paid training, work scheduled shifts with a weekend rotation, and maintain a quiet home workspace with required wired internet speeds. Active P&C producer license required.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide back-to-back phone support for DISH TV customers, resolving billing, programming, technical troubleshooting, and general service issues. Representatives engage diverse customers, promote relevant products and services, and maintain focus throughout full shifts. The role includes paid training, requires English and Spanish fluency, flexible scheduling, reliable home internet, a dedicated workspace, and residence in an approved state.

Handle back-to-back customer service and technical support calls for DISH TV customers. Resolve billing, programming, and technical issues, provide product and service information, and promote relevant offerings. The role requires fluent English and Spanish, troubleshooting ability, multitasking, dependable phone engagement, flexible scheduling, and a dedicated home office with wired high-speed internet. Paid training and company equipment are provided.

Provide back-to-back phone-based technical support and customer service to DISH TV customers. Resolve billing, programming, and technical issues, recommend products and services, and support a diverse consumer base. The full-time remote role includes paid training, company-provided equipment, and requires English and Spanish fluency, flexible scheduling, reliable wired internet, and a distraction-free home office.

Provide back-to-back phone support for DISH TV customers, handling billing, programming, technical troubleshooting, product promotion, and service questions. Representatives resolve customer issues for English- and Spanish-speaking consumers while remaining engaged throughout scheduled shifts. The full-time remote role includes paid training, company-provided equipment, and benefits. Employees must maintain a dedicated workspace, reliable wired internet, and availability for evening, weekend, or holiday shifts.

Provides bilingual English and Spanish customer service and technical troubleshooting by handling back-to-back phone calls. Assists customers with billing, programming, technical issues, and product or service questions while promoting relevant offerings. This full-time, work-from-home role includes paid training, company-provided equipment, and requires reliable wired internet, a distraction-free workspace, flexible scheduling, and residence in an eligible state.

Provide back-to-back phone-based customer service and technical troubleshooting for DISH TV customers. Address billing, programming, and technical questions, resolve customer needs, and promote relevant products and services. This full-time remote role includes paid training, company-provided equipment, evening and weekend shift flexibility, and requires fluent English and Spanish, a dedicated home workspace, reliable wired internet, and residence in an eligible state.

Provide back-to-back phone support for billing, programming, technical troubleshooting, and customer service questions. Assist English- and Spanish-speaking customers, resolve technical issues, promote products and services, and remain engaged throughout each shift. The full-time remote role includes paid training and company-provided equipment, but requires an eligible state residency, reliable wired home internet, a dedicated workspace, flexible evening and weekend availability, and successful completion of pre-employment screening.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide licensed insurance customer service in a 24/7 call center: handle inbound calls about renewals, coverage, billing and policy changes; assess needs, upsell/cross-sell, maintain data, and meet quality and performance metrics. Requires shift flexibility and mandatory training.

Provide bilingual (English/Spanish) licensed insurance customer support in a 24/7 call center: handle inbound calls about billing, coverage, renewals, policy changes; upsell and cross-sell; meet call-quality and performance metrics; maintain accurate records and use Microsoft Office and company systems. Must complete paid training and work flexible shifts including weekends and holidays.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

Participate in a 4-week training program, then handle inbound customer calls: answer questions, process payments, create payment plans, update accounts, and deliver empathetic, accurate service via phone and written communication.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Provides customer assistance through phone, email, chat, or in-person interactions; answers questions, resolves complaints, processes orders and account requests, documents interactions in customer management systems, escalates complex issues, and follows up to ensure resolution. The role requires communication, empathy, problem-solving, accuracy, multitasking, and professionalism while meeting customer satisfaction and productivity standards.

Provides professional customer assistance through phone, email, chat, or in-person channels. Responds to inquiries, processes orders and returns, updates account records, resolves complaints, follows up on issues, and escalates complex requests. Coordinates with internal departments while maintaining accurate documentation, protecting customer information, and meeting service, quality, productivity, and response-time standards.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

The Customer Service Representative will provide support via phone, email, and live chat, resolving customer inquiries and ensuring satisfaction. Responsibilities include managing accounts, processing orders, and tracking performance metrics in a fully remote environment.