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Top Remote Customer Service Representative Jobs

4 Days Ago
US
Remote
200 Employees
Entry level
200 Employees
Entry level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
The Customer Service Representative will assist Garner members with their healthcare needs through phone, chat, and email. Responsibilities include educating members, managing inquiries, documenting processes, and relaying feedback to improve services while maintaining a detail-oriented understanding of health benefits and insurance.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+24 More
21,000 Employees
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Service Representative will handle client/lender assignments, process requests, and manage a high call volume in a fast-paced multi-tasking environment. Responsibilities include utilizing multiple systems, databases, and maintaining excellent communication skills to ensure customer satisfaction.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
12 Days Ago
United States
Remote
1,400 Employees
Entry level
1,400 Employees
Entry level
Fintech • Financial Services
The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
13 Days Ago
United States
Remote
1,400 Employees
Junior
1,400 Employees
Junior
Fintech • Financial Services
As a Bilingual Customer Service Representative, you will be the main point of contact for clients in financial hardship programs. You'll provide exceptional customer service by responding to client requests, solving problems, and educating clients about programs. Responsibilities include documenting client requests, maintaining relations, and working efficiently in a remote call center environment.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
4 Days Ago
El Paso, TX, USA
Remote
141 Employees
Entry level
141 Employees
Entry level
Mobile
The Customer Service Representative will assist clients by making and receiving calls, helping to qualify customers, and ensuring a positive customer experience. Candidates should possess strong communication skills and a professional attitude. Responsibilities include using scripts for conversations, recording customer information, and providing quality experiences across various client campaigns.
Top Benefits:
Health Insurance
9 Days Ago
Lake Jackson, TX, USA
Remote
15 Employees
Junior
15 Employees
Junior
Mobile • Software
As a Customer Service Representative at NUMRAH, you will be the primary contact for customers, resolving inquiries and issues while fostering positive relationships. The role requires strong communication skills and proficiency in CRM software, focusing on enhancing customer satisfaction through collaboration and problem-solving.
10 Days Ago
United States
Remote
160 Employees
Junior
160 Employees
Junior
Information Technology
As a Bilingual Customer Service Representative, you will assist customers with energy application inquiries, ensure careful processing of applications, and deliver exceptional service via phone and chat. Attention to detail, strong communication skills, and proficiency in MS Office are essential for managing customer interactions effectively in a fast-paced environment.
18 Hours Ago
United States
Remote
2,780 Employees
Senior level
2,780 Employees
Senior level
Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Strategic Account Customer Support Lead will oversee support operations for major strategic customers, conducting performance analysis and case reviews, fostering cross-functional collaboration, and driving successful support experiences while identifying issues and trends for proactive resolution.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More

Featured Jobs

11 Hours Ago
Illinois, USA
Remote
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Software Customer Service Manager oversees customer service contracts and relationships for CommandCenter Software, Mobile Video, and Rave. Responsibilities include managing service agreements, collaborating with internal teams, driving timely resolutions, and ensuring customer satisfaction through technical support and expertise.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
Yesterday
United States
Remote
2,800 Employees
75K-101K Annually
Mid level
2,800 Employees
75K-101K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Customer Support will lead a frontline support team to ensure a world-class customer experience. Responsibilities include managing supervisors, hiring top talent, driving efficiency, improving customer support processes, and developing the support team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
10 Hours Ago
United States
Remote
60 Employees
56K-60K Annually
Junior
60 Employees
56K-60K Annually
Junior
Fintech • Mobile • Payments • Social Impact • Financial Services
The Support Specialist is responsible for managing inbound communications from borrowers, addressing account needs, and documenting interactions using ZenDesk. The role focuses on improving contact center processes, adhering to regulations, and gathering user feedback for product improvements while maintaining a high level of customer service.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+36 More
2 Days Ago
United States
Remote
1,723 Employees
Junior
1,723 Employees
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Associate at Squarespace, you will resolve customer issues through live chat and email, guide users with account and billing inquiries, and ensure high customer satisfaction while meeting productivity targets. Your role requires strong written communication and the ability to prioritize tasks effectively.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
2 Days Ago
United States
Remote
73 Employees
25-27 Annually
Entry level
73 Employees
25-27 Annually
Entry level
Healthtech • Insurance • Other • Sales • Software
As a Customer Support Associate, you will assist health insurance agents and clients by providing initial support, triaging requests, addressing inquiries, documenting interactions, and collaborating with internal teams to resolve issues and enhance service delivery.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+14 More
3 Days Ago
United States
Remote
1,723 Employees
Junior
1,723 Employees
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Customer Support Associate at Squarespace interacts with customers through live chats and email, providing support for account issues, billing, and domain inquiries. Responsibilities include troubleshooting, meeting productivity targets, and staying updated on product features. The role requires consistent availability for a full 40-hour week.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
2 Days Ago
United States
Remote
1,400 Employees
Junior
1,400 Employees
Junior
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Premier Support Advocate, you'll provide high-quality customer service to Spanish-speaking pros and customers through phone, chat, SMS, and email. You will navigate account changes, billing inquiries, and retention issues while ensuring a positive caller experience. Building trust and driving satisfaction are key aspects of this role, alongside meeting performance metrics and contributing to team development.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+57 More
10 Hours Ago
United States
Remote
1,858 Employees
Senior level
1,858 Employees
Senior level
Artificial Intelligence • Cloud • Machine Learning • Retail • Software
As a Customer Support Representative II at Tekion, you'll manage customer support issues related to parts and service in automotive dealerships. Your role will involve diagnosing problems, ensuring proper escalation of unresolved issues, and documenting technical knowledge while working collaboratively in an agile environment.
4 Days Ago
United States
Remote
1,723 Employees
Junior
1,723 Employees
Junior
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
As a Customer Support Associate at Squarespace, you will handle customer inquiries through live chat and email, ensuring timely and efficient resolution of issues related to accounts and billing. You will need to demonstrate strong written communication skills and achieve targets in quality and customer satisfaction while staying updated on product features.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
9 Days Ago
USA
Remote
450 Employees
Junior
450 Employees
Junior
eCommerce • Information Technology • Sharing Economy • Software
The Customer Support Supervisor is responsible for ensuring exceptional customer service, fostering a positive team environment, and providing continuous feedback for improvement. This role involves leading a team and collaborating with cross-functional departments to enhance customer satisfaction and resolve complex issues efficiently.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
17 Days Ago
USA
Remote
88 Employees
Junior
88 Employees
Junior
eCommerce • Food • Pet • Manufacturing
As a Customer Experience Specialist, you will engage with customers through various channels, providing personalized support while understanding their needs. You'll also share insights with colleagues to improve services and enhance overall customer experience.
Top Benefits:
Commuter Benefits
Company Outings
Dental Insurance
+26 More
18 Days Ago
2 Locations
Remote
55 Employees
Entry level
55 Employees
Entry level
Healthtech • Software • Telehealth
The Customer Experience Associate at Nourish will provide exceptional support to customers through various platforms, troubleshoot issues, document interactions in CRM systems, and collaborate with teams to improve services. This role focuses on delivering empathetic customer service and ensuring satisfaction with Nourish's nutrition platform.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
18 Days Ago
USA
Remote
70 Employees
Entry level
70 Employees
Entry level
Digital Media • eCommerce • Software
The Customer Support Specialist will provide support to customers, troubleshoot technical issues, and help improve customer experiences while maintaining a professional attitude. They will act as a liaison between customers and various teams, become knowledgeable about SamCart's product, and master the use of humor in communication.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
18 Days Ago
United States
Remote
170 Employees
Entry level
170 Employees
Entry level
Fintech • Software • Financial Services
The Customer Support Associate provides assistance to customers by handling inquiries and enhancing their experience. This role involves supporting calls, chats, and emails, resolving customer issues, and collaborating with team members to improve service quality.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+38 More
22 Days Ago
USA
Remote
65 Employees
Mid level
65 Employees
Mid level
Healthtech • Pet
The Customer Support Manager will lead the development and optimization of customer support processes, manage an offshore support team, and enhance the customer experience through various channels. Responsibilities include training staff, measuring performance, and collaborating with other departments to improve workflow and communication.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
24 Days Ago
Florida, USA
Remote
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Software Customer Service Manager oversees customer service contracts and relationships for software and mobile video solutions. Responsibilities include managing service agreements, reducing issue resolution time, coordinating technical changes, and ensuring customer satisfaction. The role emphasizes collaboration across departments and developing strong customer relationships to enhance satisfaction and operational acceptance.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
24 Days Ago
Atlanta, GA, USA
Remote
Hybrid
15,000 Employees
100K-135K Annually
Entry level
15,000 Employees
100K-135K Annually
Entry level
Automotive • Professional Services • Software • Consulting • Energy • Chemical • Renewable Energy
The Regional Customer Service Manager will benchmark and improve customer satisfaction levels in their region by implementing service initiatives, monitoring reviews, developing corrective action plans, and managing a team. They will work closely with senior management and coordinate activities to enhance communication and operational efficiency.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+38 More
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