Top Remote Customer Service Representative Jobs
As a Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients enrolled in financial hardship programs, providing compassionate and individualized care. This role requires strong communication skills, active listening, and the ability to proactively resolve client issues. The position is remote and involves working weekends and evenings.
As a Bilingual Customer Service Representative at Beyond Finance, you will be the primary point of contact for clients in financial hardship programs. Your role involves providing exceptional customer service, analyzing and resolving client issues, and maintaining positive client relationships. Fluency in Spanish is required, along with technical proficiency in CRM systems. This is a remote position with weekend and evening shifts.
Make and take customer phone calls, successfully use scripts to guide conversations, record information on the consumer conversation using LQ systems, work with different clients and campaigns, provide quality customer experiences.
The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. Responsibilities include managing inbound customer inquiries, building strong knowledge of services offered, and focusing on customer retention by providing exceptional customer service.
Passionate Client Support Specialist at NGP VAN, supporting Democratic campaigns and progressive organizations. Providing exceptional customer service, conducting web-based training, and assisting clients in using technology tools effectively. Requires expertise in compliance, fundraising, and email tools, with a focus on promoting civil rights and social responsibility.
The Hospital / Institutional Customer Representative plays a key role in supporting the Hospital Customer Team by understanding customer needs, engaging with Health Care Providers, and ensuring value and better health outcomes for healthcare professionals and patients. Responsibilities include customized product discussions, customer engagement, developing customer strategies, collaboration with National Account Executives, and maintaining a focus on better health outcomes.
Snap! Mobile is seeking a remote Customer Support Specialist to provide excellent support for organization leaders, donors, and employees. Responsibilities include resolving customer inquiries, troubleshooting issues, setting deadlines, and driving continuous improvement. High school diploma required, bachelor's degree preferred. Ecommerce experience and proficiency in Zendesk and Hubspot desired. Compensation ranges from $18-$20 per hour with benefits like medical, dental, and vision coverage, as well as a 401K with a 4% match.
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model. Responsibilities include understanding HCP customer needs, supporting pull-through activities, and ensuring Company is viewed positively by healthcare professionals.
Featured Jobs
As a Client Support Specialist, provide outstanding support for clients and consumers, focusing on engagement, satisfaction, and resolving issues. Collaborate with team members to ensure a positive client experience. Interact with clients, consumers, caregivers, and CareDrivers in the community.
As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce, providing accurate, quick, and professional assistance. This is a 100% remote position with an opportunity for hybrid schedule for candidates near the global headquarters in Chicago.
The AMS Customer Advocate at ServiceNow will work with the Americas President to design and execute the AMS Customer Engagement program. Responsibilities include leading executive-level customer engagements, optimizing customer interactions, tracking action items, and deepening strategic relationships. The goal is to increase customer intimacy and contribute to the overall AMS ServiceNow growth strategy.
The Customer Success Associate at Cleo works directly with customers to ensure satisfaction, growth, and retention. Responsibilities include engaging in account reviews, updating customers on product improvements, managing expansion opportunities, and conducting data analysis to maximize customer satisfaction.
Provide exceptional customer service and assistance to customers, particularly in cases of exposure of personal information. Troubleshoot and explain effectively with deep product and platform understanding. Hybrid position requiring in-person and virtual work at TransUnion office locations.
Member Support Associate - Hotel Engine is seeking customer service gurus to join their growing Member Support Team. The role involves managing current reservations, resolving issues with members and partners, providing feedback to improve processes, and delivering top-tier customer service. The ideal candidate is positive, energetic, quick learner, and has excellent communication skills. This is a great opportunity to kick-start a career in the travel technology industry.
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
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As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, troubleshoot issues, and contribute to product improvements. You'll work remotely and collaborate with the team, handling customer inquiries during flexible shifts, including weekends.
Seeking a Customer Success Associate to drive education and maintain client relationships at a fast-growing fintech company in the wealth management industry. Responsibilities include assisting customers with product inquiries, troubleshooting technical issues, advocating for clients, and collaborating across departments to enhance customer experience.
The Customer Support Team Lead is responsible for overseeing a support team to ensure efficient customer support and coaching. Key responsibilities include triaging customer escalations, monitoring team performance, providing guidance, and maintaining customer satisfaction. The role requires strong leadership, problem-solving, and communication skills, along with 5+ years of experience in customer-facing technical support.
The Principal Client Success Specialist - Training directly supports the Client Success operations teams in achieving the strategic goals of the organization. This role leverages deep product, domain, and industry expertise to enable IDeaS teams in providing exceptional client support through product education, resource documentation, and efficient, standardized processes.
As a Customer Support Specialist, you will be focused on ensuring that customers receive best-in-class service and have access to the help they need to be successful using Muck Rack. You’ll be a good fit for this role if you enjoy creating exceptional customer experiences, and helping customers achieve their goals comes naturally to you.
The Associate Customer Support Representative is directly responsible for supporting end users for financial institutions utilizing the Apiture software. Responsibilities include handling calls from end users, creating help desk tickets, identifying trends in issues, working with internal teams to address underlying issues, and collaborating with the Product team to enhance the system.
Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.
As a Customer Experience Associate at Alma, you will be responsible for delivering an amazing support experience to our members. Responsibilities include advising, guiding, and instructing customers on how to best use Alma’s services through email and phone calls, learning Alma’s systems and product lines, triaging support tickets, and being the voice of the customer to improve the overall customer experience.
The Customer Support Team Lead is responsible for managing a team of Customer Support Agents, ensuring they are experts on the products and providing exceptional customer service. This role involves coaching, training, managing team assignments, handling escalations, and driving continuous improvement in customer support metrics.
Customer Support Specialist role at Monograph, providing exceptional support to customers in the architecture and engineering industry. Responsible for resolving support tickets, troubleshooting issues, and driving improvements in customer support processes. Full-time contractor position working remotely from Mexico City.
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