Top Remote Implementation Specialist Jobs

Manage seller onboarding and implementation from discovery through go-live, guiding merchants through product setup, training, hardware installation, data migration, and operational configuration. Coordinate with Sales, Account Management, Customer Success, Engineering, and Product to resolve obstacles and accelerate activation. Lead multiple complex merchant projects, create training materials, track feature requests, and support scalable onboarding strategies. The role requires occasional onsite work and bilingual English-Spanish communication.

Manage end-to-end onboarding and implementation for Square merchants, guiding discovery, configuration, training, hardware installation, data migration, and go-live activities. Partner with Sales, Account Management, Customer Success, Engineering, and Product to resolve obstacles, manage timelines, improve onboarding efficiency, and document feature requests. The role requires customer-facing communication, project management, cross-functional coordination, bilingual English and Spanish fluency, and PST or MST time-zone availability, with occasional onsite merchant work.

Implement Adobe Experience Platform and Real-Time CDP solutions end to end, including data ingestion through connectors, SDKs, and APIs; XDM schema mapping; unified profile and identity stitching; audience segmentation; destination activation; and Customer Journey Analytics analysis. The specialist will refine segments, optimize activation and measurement, share implementation best practices, and guide cross-functional teams.

Manage end-to-end implementation for new clients, including HRIS setup, dashboard creation, payroll processing, data audits, training, and transition to ongoing services. Serve as the primary client contact, coordinate internal stakeholders, develop implementation plans, identify payroll, HR, and benefits needs, maintain CRM milestones, and recommend appropriate solutions. Ensure client satisfaction and accurate implementation of HR and payroll services.

Leads customer-facing implementations of healthcare hardware, software, devices, and integrated technologies from planning through go-live. Configures and validates systems, troubleshoots networking and connectivity issues, assesses infrastructure readiness, manages implementation risks, delivers customer training, and coordinates with technical, clinical, logistics, product, engineering, and project teams. Maintains documentation, supports process improvement, and contributes to implementation standards and technical escalation management.

Own customer implementations from contract signature through successful go-live. Configure products and POS systems, migrate data, manage implementation timelines, train marina staff, create enablement materials, gather product feedback, and improve implementation processes. Collaborate with Sales, Product, Support, and Customer Success teams to ensure smooth handoffs, product adoption, and long-term customer retention.

Manage end-to-end implementations for strategic (enterprise) customers, develop and execute implementation plans, configure complex B2B SaaS workflows and integrations, drive change management, advise on best practices, measure outcomes with data, and collaborate cross-functionally to ensure timely, successful onboarding and customer value realization.

Lead SaaS implementations for government customers from discovery through go-live. Configure workflows, permissions, templates, voting processes, portals, and meeting settings; coordinate data migration, testing, launch readiness, and post-implementation support. Train technical and non-technical users, create documentation, troubleshoot application and video issues, and collaborate with Product, Development, QA, Support, and Customer Success. Occasional after-hours support and travel below 30% may be required.

Leads client implementations of utility Customer Information Systems with ownership of billing workstreams. Analyzes requirements, designs and configures billing processes, validates rates and migrated data, supports testing and production issue resolution, coordinates vendors, and manages documentation throughout the SDLC. Facilitates workshops, communicates with clients and senior stakeholders, supports post-go-live activities, and mentors junior team members. Occasional travel is required for client meetings.

Manage software implementation projects from planning through delivery, ensuring timelines and budgets are met. Serve as the primary client contact, coordinate system integrations, conduct testing and troubleshooting, document processes, provide training and ongoing support, and drive continuous improvement. The role requires strong project management, technical problem-solving, communication, leadership, and organizational skills in a remote SaaS environment.

Manages customer and DMV contracts, business rules, regulatory requirements, account maintenance, audits, databases, agency relationships, compliance-related financial issues, client communication, and system testing for new products and features.

Own end-to-end SaaS customer implementations from requirements gathering through post-launch review. Configure systems, manage data imports and integrations, track milestones and risks, troubleshoot with Product and Engineering, and guide customers through adoption and workflow changes. Improve onboarding processes through scalable solutions, report implementation metrics, and ensure launches meet customer goals, timelines, scope, and quality standards.

Deploys and optimizes FactSet Analytics and Performance Solutions for clients through data integration, product configuration, reporting, workflow specification, user training, and implementation support. Provides technical and functional guidance, manages scope and estimates, coordinates with project managers and engineering teams, identifies expansion opportunities, and transitions implementations to support. The role serves sophisticated investment professionals and may mentor junior team members.

Reviews clinical trial contracts, budgets, amendments, informed consent forms, and templates to extract payable activities and configure accurate study payment data. The role identifies quality risks, validates requirements with business partners and customers, follows audit and monitoring procedures, meets KPIs and SLAs, resolves configuration issues, documents best practices, and collaborates with Product and IT on platform enhancements.

Reviews and interprets payor contracts, amendments, and policies for new launches; documents key terms, escalates risks, supports reimbursement accuracy, and answers contract questions. Builds and organizes a searchable contract repository and validates AI payor intelligence tools. Partners with payor, billing, eligibility, and revenue cycle teams to resolve information gaps and improve contract-management processes.

Coordinates enterprise implementations from readiness and launch through hyper care, stabilization, and operational transition. Partners with business and technical teams, maintains implementation plans and documentation, tracks risks, issues, dependencies, and milestones, and facilitates cross-functional resolution. Monitors adoption and operational metrics, prepares status reporting, communicates critical updates, and identifies opportunities to standardize and improve implementation practices.

Manage customer onboarding for Ooma Enterprise, coordinating provisioning, installation, configuration, technical guidance, troubleshooting, and escalations. Serve as the primary customer contact, set expectations, track project timelines, mitigate implementation risks, and collaborate with Sales and Engineering to deliver successful deployments. Guide customers through product adoption while maintaining service quality, resolving issues, and identifying opportunities for additional products or services.

Guide new clients through software implementation, including kickoff meetings, project planning, platform configuration, data coordination, training, launch support, and early adoption. Manage timelines, milestones, documentation, and risks while coordinating clients and internal teams. Conduct post-launch health reviews, identify adoption barriers, create scalable onboarding resources, and improve implementation processes. Support client events, feedback collection, renewals, and expansion through successful implementation outcomes.

Implements and supports regulated manufacturing software applications for biotechnology, pharmaceutical, and medical device customers. Responsibilities include technical consultations, requirements assessment, implementation planning, installation, configuration, integrations, upgrades, troubleshooting, validation, and customer testing. The role coordinates customer and internal stakeholders, manages project dependencies and risks, supports pre-sales activities, documents implementations, communicates technical decisions, and relays customer feedback to product management. Travel is required up to 10%.

Leads end-to-end client implementations of Asure’s payroll tax software, including requirements discovery, configuration, testing, training, deployment, and post-launch support. Manages project scope, timelines, status reporting, client communication, and issue resolution while ensuring accurate product adoption and successful payroll processing.

Leads end-to-end client implementations for a payroll tax product, including requirements discovery, configuration, testing, deployment, training, and post-launch support. Manages project scope, quality, timelines, status updates, and coordination with clients and internal teams. Ensures product adoption, resolves implementation challenges, and supports clients through their first two successful payrolls.

Implement HubSpot Fast Track solutions by configuring CRM objects, pipelines, automations, and reports. Own client delivery quality, timelines, scope management, documentation, and handoffs. Collaborate with Sales and client-facing teams, identify opportunities to improve templates and processes, and escalate needs requiring tailored solutions. The role requires strong communication, project organization, stakeholder management, and the ability to analyze and solve complex RevOps problems.

Leads end-to-end implementation of clinical SaaS products, including EHR integrations, project planning, training, adoption, troubleshooting, stakeholder communication, escalations, and customer support. Coordinates cross-functional teams through go-live, manages risks and timelines, serves as a subject matter expert, and improves implementation methodologies and processes. Requires clinical or healthcare experience, strong project management skills, and up to 20% travel.

Supports customer implementations by defining requirements, configuring account and pricing data, coordinating IT interface testing, organizing physical inventory, reconciling inventory variances, and providing go-live training and transition support. The role also assists with workflow design, process gap analysis, customer catalog development, and site operations setup. Travel, physical inventory work, and working in varied environmental conditions may be required.

Supports end-to-end electronic Quality Management System implementations for pharmaceutical and biotechnology clients. Responsibilities include project coordination, system configuration, data migration, validation documentation, requirements gathering, testing, UAT, stakeholder communication, go-live support, and training. The role requires QMS platform experience, knowledge of GxP and 21 CFR Part 11, and the ability to manage technical and business activities across implementation projects.