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Top Remote Customer Support Specialist Jobs
Greentech • Hardware • Internet of Things • Machine Learning • Software • Business Intelligence • Agriculture
As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.
Artificial Intelligence • Legal Tech
As a Support Specialist, you will handle customer inquiries, troubleshoot issues, write help content, and conduct live demos while supporting scaling operations.
Top Skills:
FrontIntercomZendesk
Financial Services
As a Customer Support Specialist, you will assist Bloomerang customers via various communication channels, ensuring effective product usage and resolving issues. Responsibilities include conducting implementations, providing training, and performing quality assurance.
Top Skills:
Bloomerang Software
Pet • Software
This role involves addressing customer inquiries across various channels, resolving issues, preventing churn, documenting cases, and collaborating with teams to enhance service workflows.
Top Skills:
Fresh DeskGoogle SuiteLinearMS OfficeNotionSlack
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.
Top Skills:
SaaS
Legal Tech • Software
As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.
Top Skills:
SaaS
Fintech • Real Estate • Software
As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.
Top Skills:
B2B Customer Support SoftwareProblem-Solving Tools
Transportation • Travel • Hospitality
The Customer Support Specialist assists customers with inquiries, resolves booking issues, processes payments, and ensures a positive travel experience, while maintaining strong communication and problem-solving skills.
Top Skills:
Crm SoftwareExcel)Microsoft Office Suite (OutlookWord
Transportation • Travel • Hospitality
The Customer Support Specialist provides support for customer inquiries and issues related to bookings, ensuring a positive experience through effective communication and problem-solving.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Transportation • Travel • Hospitality
The Customer Support Specialist assists guests with bookings, resolves issues, manages inquiries via phone and email, and enhances customer experiences while ensuring adherence to company policies.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Transportation • Travel • Hospitality
The Customer Support Specialist provides exceptional service and support to guests, managing inquiries, reservations, and issues primarily via phone and email, with a focus on customer satisfaction and problem resolution.
Top Skills:
Crm SoftwareMicrosoft Office Suite
Reposted 8 Days AgoSaved
Fintech
Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.
Top Skills:
ChatContact Center SoftwareDigital WorkflowEmailHardwired EthernetOnline Tools And AppsSms/Text
New
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Software
Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.
Top Skills:
CRMTicketing Systems
Information Technology • Software • Analytics • Business Intelligence
The Customer Support Specialist will assist customers via phone and email, resolve inquiries, troubleshoot technical issues, and build strong relationships, advocating for customer needs while documenting interactions.
Top Skills:
Microsoft Office Suite
Agency • Professional Services • Real Estate • Consulting
The Customer Support Specialist ensures client onboarding and support, resolving issues, and providing product knowledge to enhance client satisfaction.
Top Skills:
Collaboration PlatformsCrm SoftwareDigital Tools
Food • Software
The Bilingual Customer Support Specialist will manage customer inquiries, troubleshoot issues, and ensure timely delivery of solutions while maintaining high communication standards. Fluency in French is required.
Top Skills:
Foodservice Tech SoftwareSalesforceZendesk
Artificial Intelligence • Retail • Software
The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.
Top Skills:
FreshdeskJIRAMS OfficeSQLZendesk
Software
The Customer Support Specialist manages client inquiries, provides technical support, resolves issues, collaborates with teams, and contributes to process improvement, ensuring exceptional client experiences.
Top Skills:
Ai-Enhanced Help Desk PlatformsAutomated Ticketing SystemsChatbotsDatabasesMS OfficeRemote Access Tools
Information Technology • Security • Software • Cybersecurity
As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.
Top Skills:
ConfluenceIntercomJIRASalesforce Service Console
Information Technology
The Customer Support Specialist manages customer inquiries, troubleshoots issues, trains users, and documents interactions in a CRM. They assist with case follow-up and contribute to customer satisfaction.
Top Skills:
CRMHubspotSalesforce
Software
The Technical Customer Support Specialist responds to customer inquiries, troubleshoots technical issues, escalates queries, and contributes to knowledge articles while ensuring customer satisfaction and adherence to SLAs.
Top Skills:
Microsoft SqlVirtual Machine Configuration
Information Technology • Software
The Customer Support Specialist assists users on the Sagetap platform, resolving issues, answering questions, and improving the overall customer experience.
Top Skills:
IntercomSlackZoom
Artificial Intelligence • Information Technology
As a Customer Support Specialist, you'll resolve customer queries, troubleshoot technical issues, manage user content, and ensure user satisfaction while maintaining quality standards in a remote setting.
Top Skills:
APIs
Software
As a Customer Support Specialist, you will manage customer queries across phone, email, and chat, diagnose issues, and provide solutions related to ASBWorks finance platform, while fostering customer confidence and documenting processes.
Top Skills:
Financial SoftwarePayment PlatformsSaas Applications
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, resolve complex issues for B2B customers, provide technical support in Mandarin and English, document processes, and identify product gaps to enhance the user experience.
Top Skills:
APIsJavaScriptLlmsPythonTelephony Systems
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