Top Remote Customer Support Specialist Jobs
The Customer Support Specialist at Brightree is responsible for diagnosing customer issues related to the Brightree application, providing solutions, and ensuring customer satisfaction. This role involves answering inquiries, troubleshooting problems, documenting support requests, and collaborating with customers and senior team members to resolve issues efficiently.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
The Customer Support Specialist at VERO is responsible for providing exceptional assistance to renters and property managers through chat, email, and phone support. The role involves addressing customer issues efficiently, guiding them through applications, and enhancing the overall user experience by clearly explaining complex topics.
The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
The Client Support Specialist Level 1 at Cision provides technical support, troubleshooting customer issues via phone and case communication, and collaborates with various departments to enhance customer experience and solutions. The role focuses on customer satisfaction and involves staying updated on product knowledge while mentoring peers.
The Customer Support Specialist will provide technical expertise to customers, troubleshoot platform issues, and assist with product feature utilization. Responsibilities include excellent communication, problem-solving, collaboration with other departments, and maintaining knowledge of Cision products.
The Customer Support Specialist will handle customer calls, provide accurate solutions, guide users through troubleshooting, and ensure a positive experience. Responsibilities include improving support metrics, collaborating cross-functionally, and managing data related to payroll and time clock systems.
The Customer Support Specialist provides support to process servers by answering inquiries, resolving issues, managing and dispatching work, and monitoring performance. Responsibilities involve using the Skye application to ensure order fulfillment and collaborating with team members to identify process inefficiencies.
The Customer Support Specialist II interacts with internal customers to address inquiries regarding products and services, provides technical support, processes requests, and documents solutions. They assess and escalate issues as necessary, improve support processes, and may mentor junior team members in resolving problems.
As a Customer Support Specialist Tier 1, you will provide assistance to customers through phone, email, and chat, addressing inquiries and troubleshooting issues related to the company's software. You will document interactions, analyze system performance, and contribute to knowledge databases while working towards performance metrics.
The Customer Support Specialist will engage with customers to resolve queries, provide solutions, and guide them through troubleshooting. Responsibilities include managing customer satisfaction, driving support metrics, collaborating with cross-functional teams, and utilizing payroll software and time clock functionality for effective support.
The role focuses on supporting utility customers in improving energy efficiency. Responsibilities include assisting with customer service, enrollment in programs, providing information and technical support, handling various service requests, and managing performance metrics while navigating multiple platforms in an inbound contact center environment.
The Customer Support Specialist is responsible for managing inbound and outbound calls, assisting customers during the loan processing stages, and ensuring documentation is appropriately followed up to advance loans towards final approval. They address customer inquiries, analyze information for accurate communication, and maintain customer service standards.
The Quality Specialist is responsible for quality management, process improvement, and operational excellence. This role involves audits, data analysis, process improvement, training, and cross-functional collaboration.
The Customer Support Specialist will deliver exceptional support to clients using HR tech solutions, focusing on global payments and payroll. Responsibilities include managing customer inquiries, troubleshooting technical issues, documenting interactions, and coordinating with internal teams. The ideal candidate will communicate effectively, resolve issues efficiently, and improve client satisfaction.
As a Customer Support Specialist at Mayfair, you'll provide exceptional service to users of financial products across phone, chat, and email, document customer interactions, and enhance the customer service culture. You'll drive improvements in processes and tools while meeting productivity goals and complying with regulations.
Support Specialist role at Inspira Financial, responsible for providing customer support through various channels, educating customers on products and programs, and troubleshooting online issues.
As a Remote Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies, communicate effectively, and handle challenging situations calmly. You will also navigate a multi-screen web system while assisting customers and documenting service requests.
As a Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies, assess situations, communicate effectively, and solve issues calmly while multitasking with web systems.
Provide empathetic customer support during roadside emergencies, guiding customers through challenges such as towing, flat tires, lock-outs, and jumpstarts. Utilize effective communication and problem-solving skills to enhance customer experience and ensure timely service solutions.
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.
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