Top Remote Customer Support Specialist Jobs

The Customer Support Specialist will assist customers with inquiries, troubleshoot issues, provide mentorship to team members, and improve service processes across various communication channels.

The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.

Provide personalized customer support for Skylight products, manage high-volume inquiries, troubleshoot complex issues, and mentor peers in a fast-paced startup environment.

The Customer Support Specialist will provide excellent customer support via email and chat, troubleshoot issues, resolve inquiries, and collaborate with departments to improve processes while maintaining high customer satisfaction.

The Customer Support Specialist provides technical support via phone, email, and ticketing, maintains ticket queues, and trains users, among other responsibilities.

Provide technical support for diagnostic products, ensuring customer satisfaction through installation, maintenance, and troubleshooting services. Collaborate with sales and cross-functional teams while managing time and territory effectively, requiring up to 75% travel.

As a Customer Support Specialist, you will assist customers via chat and email, document feedback, and create educational resources while collaborating with the engineering team to resolve issues.

As a Customer Support Specialist, you will manage customer requests across multiple channels, solve technical problems, build scalable support infrastructure, and champion customer feedback for product improvements.

As a Junior Customer Support Specialist, you will handle inbound inquiries, provide software advice, assist customers during trials, and contribute to the support knowledge base.

The Junior Customer Support Specialist addresses customer inquiries via phone, email, and live chat, advises on software use, and documents interactions in Salesforce, while fostering feedback and collaboration across teams.

As a Junior Customer Support Specialist, you'll handle customer inquiries via phone, email, and chat, provide support and product guidance, and assist with onboarding and feedback collection.

Address customer inquiries via phone, email, and live chat, advise on software use, and contribute to the support knowledge base.

The Customer Support Specialist assists customers throughout the loan refinance process by making and taking calls, verifying data, and addressing customer inquiries.

The Customer Support Specialist provides customer support via various channels, resolving issues promptly while maintaining a professional and positive demeanor.

The Customer Support Specialist will provide exceptional support to users, troubleshoot issues, and offer feedback to enhance user experience while managing communication through a CRM tool.

The Customer Support Specialist role involves resolving client issues, responding to inquiries through various channels, and collaborating with internal teams to enhance customer support.

Provide on-site support to diagnostic customers, including technical assistance, maintenance, and troubleshooting of medical devices. Responsible for achieving customer satisfaction and maintaining compliance with quality standards.

The Customer Support Specialist provides live chat support for debit card and banking issues, triages inquiries, resolves common issues, and escalates complex cases. The role requires prior customer support experience, particularly in financial services, and proficiency in Zendesk or similar tools.

Provide exceptional customer support by troubleshooting issues, responding to inquiries, and advocating for user experience improvements while managing multiple priorities in a fast-paced environment.

As a Customer Support Specialist, you will provide technical support to customers, manage CRM communications, and ensure a high-quality customer experience.

The Customer Support Specialist provides technical support, resolves customer inquiries, and assists in integrating HeartFlow technology into workflows, ensuring customer satisfaction.

Provide remote Tier 1 technical support to U.S. clinicians using Elation's SaaS platform, focusing on troubleshooting, relationship building, and operational enhancement. Participate in ongoing training while managing case loads for effective clinician outcomes.

The Customer Support Specialist provides technical support, resolves inquiries, and ensures a positive customer experience by managing orders and enhancing communication strategies.

Provide technical support and maintenance for diagnostic instruments, ensuring customer satisfaction through troubleshooting, customer service, and effective communication, while adhering to compliance and safety standards.

As a Bilingual Customer Support Specialist at Alvys, you will provide support in both English and Spanish while managing customer tickets, enhancing communication, and improving processes to boost efficiency.