Top Remote Customer Support Specialist Jobs

The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.

As a Support Specialist at uConnect, you will provide exceptional customer support, troubleshoot issues, and contribute to product improvement. Responsibilities include email support, issue resolution, configuring fields in the admin console, and maintaining high standards of user satisfaction.

As a Customer Support Specialist at EngagedMD, you will provide first-class service to customers, troubleshoot technical issues, support product implementation, and work collaboratively with various teams to ensure a high-quality customer experience. This fully remote role requires legal authorization to work in the United States and is ideal for individuals with 0-3 years of experience in customer-facing roles.

As a Senior Customer Support Specialist at Matterport, you will be responsible for addressing customer inquiries, processing orders, resolving issues, and providing exceptional service. You will collaborate with clients, maintain product knowledge, and enhance the customer support experience. Key responsibilities include order processing, issue resolution, client communication, and feedback to improve processes.

As a Customer Support Specialist, you will be the primary point of contact for users and creators, addressing their inquiries through live chat using Intercom. Your focus will be on maintaining a high standard of customer satisfaction through prompt, effective, and friendly service. Responsibilities include troubleshooting and resolving various issues, collaborating with colleagues, and managing a caseload of tickets independently.

The Customer Support Specialist role involves collaborating with clients and the PTC product team to address software issues. Responsibilities include diagnosing customer concerns, documentation of solutions, ensuring accessibility via communication channels, and striving for excellent customer experiences. The specialist will also assist in case closures and create knowledge articles as needed.

As a Customer Support Specialist at AutogenAI, you will be the first point of contact for customers, providing exceptional support, troubleshooting issues, and collaborating with teams to enhance customer experience.

Customer Support Specialist role with a focus on supporting French Canadian customers in the automotive eCommerce industry. Responsibilities include resolving customer issues, onboarding, account management, and providing excellent customer service. Fluent French language skills and prior experience in technical customer support and eCommerce are required. Opportunity for growth within the company. Encouragement for candidates to apply even if they don't meet all requirements.

Customer Support Level 1 Specialist responsible for addressing customer inquiries via phone, email, and live chat. Conduit between customers and organization. Works 9am-6pm EST. Must have at least 1-2 years of experience in SaaS.

The Customer Success Support Specialist at SimplePractice is responsible for providing exceptional support to customers via phone, chat, and email. This role involves addressing customer inquiries, escalating issues when necessary, contributing to revenue goals through customer retention and upselling, and collaborating with internal teams to enhance service delivery.

As a Risk Customer Support Specialist at Mercury, you will be the first point of contact for customers with questions about KYC, KYB, ODD, and EDD processes. You'll guide users through compliance inquiries, escalate complex queries, and collaborate with the compliance team for smooth operations. This role requires strong communication skills and the ability to comprehend and explain regulatory processes.

Support Specialist role at Inspira Financial, responsible for providing customer support through various channels, educating customers on products and programs, and troubleshooting online issues.

Looking for motivated individuals to work as Remote Technical Customer Support at Dynatrace, providing support and training for the Digital Experience product line for clients. Responsible for configuration, implementation, and maintenance of customers' Dynatrace environment. Must have technical understanding of Dynatrace Digital Experience product and experience in data analysis.

As a Customer Service Representative, you will provide exceptional customer service, answer inquiries, process payments, and maintain accurate customer account information. This role involves training and handling customer calls in a fast-paced environment, ensuring a positive customer experience.

Looking for motivated individuals to work as Remote Technical Customer Support at Dynatrace. Responsibilities include providing support and training for the Digital Experience product line, analyzing performance data, and creating web and mobile measurement scripts.

The Customer Support Specialist is responsible for making outbound telephone calls and taking inbound customer phone calls. They assist customers in the loan process, address questions and concerns, and provide answers to help customers with their transactions. Essential job functions include effective communication, maintaining customer focus, and meeting production goals. This position also requires knowledge of MS Office and the ability to work in a high-paced environment.

Customer Service Representative role with Enova International, specializing in customer service for various consumer lending brands. Responsibilities include answering customer calls, providing support, and maintaining customer accounts.