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Top Remote Customer Support Specialist Jobs
Reposted 8 Hours AgoSaved
Software
As a Junior Customer Support Specialist, you'll handle customer inquiries via phone, email, and chat, provide support and product guidance, and assist with onboarding and feedback collection.
Top Skills:
IntercomSalesforce
Reposted 8 Hours AgoSaved
Software
Address customer inquiries via phone, email, and live chat, advise on software use, and contribute to the support knowledge base.
Top Skills:
IntercomSalesforce
Software • Cryptocurrency
The Customer Support Specialist provides live chat support for debit card and banking issues, triages inquiries, resolves common issues, and escalates complex cases. The role requires prior customer support experience, particularly in financial services, and proficiency in Zendesk or similar tools.
Top Skills:
ConfluenceNotionZendesk
Edtech
The Customer Support Specialist provides technical support for customers of web-based educational solutions, troubleshooting integration issues and collaborating with internal teams to improve system performance.
Top Skills:
Desktop SharingMicrosoft Office SuiteTechnical Support SolutionsWeb Applications
Biotech
Provide excellent customer service remotely by addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills.
Top Skills:
Crm SoftwareCustomer Support Tools
Fitness
As a Customer Support Specialist, you will assist users via email, resolving issues and providing insights, while adhering to support quality targets.
Top Skills:
Email Communication
Energy • Utilities
The Bilingual Customer Support Specialist assists utility customers with energy efficiency inquiries, providing support across multiple platforms and handling inbound contacts.
Top Skills:
Customer Support Platforms
Artificial Intelligence • Automation
Provide technical support to users, troubleshoot issues, assist with software setup and configuration, offer training, and manage support tickets.
Top Skills:
Ai ToolsCRMJIRASaaSSQLZendesk
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
The Customer Support Specialist at Boulevard assists customers with complex support tickets, fosters business relationships, and improves customer experience through effective communication and technical troubleshooting.
Top Skills:
Data ManagementInventoryPaymentsReportingSaaSSchedulingUser Permissions
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, you will ensure exceptional support for B2B clients by resolving technical issues, managing documentation, and collaborating with engineering teams to enhance products.
Top Skills:
BigQueryFirebaseFirestoreGCPGooglesqlJavaScriptNode.jsPythonReactSQL
Cloud • Logistics • Software • Transportation • Automation
As a Bilingual Customer Support Specialist at Alvys, you will provide support in both English and Spanish while managing customer tickets, enhancing communication, and improving processes to boost efficiency.
Top Skills:
Postman
Hardware • Information Technology • Other • Software • Analytics
The Customer Support Specialist provides technical support via phone, email, and ticketing, maintains ticket queues, and trains users, among other responsibilities.
Top Skills:
Erp SystemsMS OfficeTicketing Systems
New
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Fintech
The Customer Support Specialist assists users during the Asian time zone via various channels, ensuring customer satisfaction and resolving inquiries while monitoring community issues.
Top Skills:
Zendesk
Reposted 11 Days AgoSaved
Software
As a Junior Customer Support Specialist, you will address customer inquiries via phone, email, and live chat, and assist in onboarding and product demos, ensuring a positive customer experience.
Top Skills:
IntercomSalesforce
Reposted 11 Days AgoSaved
Software
The Junior Customer Support Specialist will handle inbound customer inquiries, provide software advice, track interactions, assist during trials, and communicate customer feedback to other teams.
Top Skills:
IntercomSalesforce
Software
As a Senior Customer Support Specialist, you will diagnose complex technical issues, improve system reliability, and ensure customer satisfaction through collaboration with various teams and advanced troubleshooting skills.
Top Skills:
APIsHttp ProtocolsJavaScriptMobile Device Management (Mdm)PHPSQLTypescript
Artificial Intelligence • Healthtech • Software
As a Customer Support Specialist, you'll respond to user support requests, organize business information, identify operational improvements, and maintain product documentation.
Top Skills:
Help ScoutLinearNotion
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, provide support through various channels, troubleshoot issues, and improve client retention.
Top Skills:
SaaS
Artificial Intelligence • eCommerce • Retail
The Customer Support Specialist provides technical support, resolves software issues, and assists users through calls and ticketing. They document cases, maintain knowledge bases, and manage escalations while prioritizing tasks in a fast-paced environment.
Top Skills:
JIRASaas PlatformZendesk
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Support Specialist will ensure a seamless customer experience by troubleshooting technical issues and collaborating with various teams. Responsibilities include supporting users, resolving system issues, monitoring data accuracy, and enhancing customer experience.
Top Skills:
EntrataExcelGoogle SheetsRealpageResmanSaaSYardi
Marketing Tech • Real Estate • Software • Business Intelligence • PropTech • Generative AI • Big Data Analytics
The Customer Support Specialist will provide customer support, troubleshoot issues, collaborate with teams, and maintain records in Salesforce. Ideal for individuals who thrive in fast-paced environments and enjoy problem-solving.
Top Skills:
GainsightIntercomSalesforceZendesk
Real Estate
Provide high-quality customer support via email, chat, and meetings. Troubleshoot issues, manage cases, collaborate with teams, and maintain records in Salesforce.
Top Skills:
GainsightIntercomSalesforceZendesk
Real Estate
Support customers with inquiries and technical troubleshooting for revenue management tools, ensure system performance, and enhance customer experience through collaboration and documentation.
Top Skills:
ExcelGoogle SheetsSaaS
Legal Tech • Software
As a Customer Support Specialist, you will assist customers in the legal tech industry, resolving issues, onboarding new clients, and enhancing client retention.
Top Skills:
SaaS
Information Technology • Legal Tech
The Senior Customer Support Specialist will interact with customers, handle requests, provide software training, and ensure high customer satisfaction while advocating for client needs.
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