Top Remote Customer Support Specialist Jobs
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Seeking a highly motivated Customer Support Specialist at Order.co, responsible for delivering high-quality customer support, troubleshooting issues, communicating effectively, managing customer expectations, documenting interactions, collaborating with internal teams, and improving support processes.
Provide technical assistance, troubleshoot issues, collaborate cross-functionally, submit product improvement suggestions, assist in training, ensure high customer satisfaction, and vet Notary Profiles for a financial technology company.
As a Customer Support Specialist at Trupanion, you will handle sensitive situations with empathy, utilize multiple systems to support members, and make genuine connections with members to provide legendary service. This full-time position requires weekend availability and offers a pay range of $21/hour plus uncapped monthly bonuses.
Customer Support Specialist at Calendly provides high-touch experience to each customer, resolves tickets promptly, and maintains expert-level product knowledge. The ideal candidate should possess technical software troubleshooting skills and a desire to enable customers.
The Customer Support Specialist at VERO is responsible for supporting renters and property managers using the VERO platform. They provide concierge-level service for strategic clients, engage with applicants to streamline the leasing process, and offer support through chat, email, phone, and screen share meetings.
The Customer Support Specialist provides technical support and customer service through various channels, resolves technical issues, communicates with customers professionally, documents interactions, and escalates issues when necessary. They must possess strong troubleshooting skills, customer service skills, and knowledge of Higher Logic's product suite.
As a Customer Support Specialist at CoLab, you will provide technical assistance to customers using CAD software, troubleshoot issues, communicate effectively with internal and external teams, and maintain a positive customer sentiment. This role requires US citizenship and physical location in the US.
Seeking a Customer Support Specialist I to join the growing Support team at Skilljar. Responsibilities include addressing customer issues, providing technical support, maintaining high customer satisfaction, and contributing to the development process. Requires 1 year of customer-facing support experience and proficiency in HTML, CSS, and Javascript.
Featured Jobs
As a Customer Support Specialist, you will be the primary point of contact for users and creators, addressing their inquiries through live chat using Intercom. Your focus will be on maintaining a high standard of customer satisfaction through prompt, effective, and friendly service. Responsibilities include troubleshooting and resolving various issues, collaborating with colleagues, and managing a caseload of tickets independently.
The Customer Support Specialist at Digication works as part of the Customer Support team to provide assistance to customers through tickets, calls, and emails. They play a vital role in implementation and ongoing support for educational institutions using Digication's instructional technology.
As a Customer Support Specialist, you will be focused on ensuring that customers receive best-in-class service and have access to the help they need to be successful using Muck Rack. You’ll be a good fit for this role if you enjoy creating exceptional customer experiences, and helping customers achieve their goals comes naturally to you.
Billing Customer Support Specialist responsible for providing human-centric and timely billing support to customers. Primary duties include handling billing support requests, performing daily billing tasks, troubleshooting payment issues, updating customer information, and assisting with project support. Requirements include 1-3 years of customer service experience, knowledge of billing concepts, excellent communication skills, organizational skills, and ability to adapt to a fast-paced environment.
DataCamp is looking for a motivated Customer Support Specialist to deliver world-class service to the global customer base. Responsibilities include providing personalized support via various channels, identifying customer issues, escalating bugs, developing documentation, and improving customer experience.
Customer Support Specialist role at Ridepanda, responsible for handling rider inquiries, providing e-vehicle support, collecting feedback, and developing support documentation. Requires passion for e-vehicles, problem-solving skills, and collaborative spirit.
Customer Support Associate at Squarespace responsible for responding to customer queries through live chat and email, troubleshooting issues, meeting quality and productivity targets, and staying updated on product features. This is a remote role reporting to a Customer Support Team Lead.
Responding to and troubleshooting customer support issues across platforms, collaborating with teams to escalate priority issues and champion feature requests, assisting with QA testing, fluent in English and French, 2+ years of customer support experience
Join Imprivata as a Customer Support Representative in a remote, contract position. Responsibilities include receiving and directing incoming calls, providing technical assistance, and participating in administrative tasks and projects within the Customer Support team.
The Customer Service Representative will engage with customers, provide solutions to their inquiries, and contribute to a customer-centric culture of collaboration.
Client Support Specialist responsible for investigating, triaging, and resolving product bugs promptly. Collaborates with product and technical teams for bug resolution and prioritizes issues based on impact. Communicates with stakeholders and monitors bug trends for process improvement. Requires Bachelor's degree and experience in technical support for healthcare technology products.
Seeking a Customer Support Representative with 2 years of customer service experience to handle partner and customer queries, ensure one-touch resolution experience, monitor daily deliveries, and provide assistance to users. Must be tech-savvy, adaptable, and passionate about delivering exceptional service in a fast-paced environment.
Provide phone, email, and text-based support to customers and partners, monitor deliveries, troubleshoot issues, and collaborate with team members for seamless delivery experience.
Seeking a Customer Support Manager to lead a team of offshore contract support associates, optimize processes, and ensure the best customer support. Responsible for onboarding, training, and enhancing processes to provide an excellent experience for users. Must have experience in customer-facing roles and managing offshore teams.
As an entry-level Customer Support Specialist at LollyLaw, you will provide excellent customer service to clients in the legal tech industry, troubleshoot issues, onboard new customers, and improve client retention. You will work to understand and meet evolving client needs and contribute to various tasks as needed.
As a Sr. Customer Support Specialist at Matterport, you will assess and improve the performance of contact center associates, manage day-to-day line activities, prioritize tasks, and mentor team members. Responsibilities include answering customer support inquiries, resolving issues, maintaining product knowledge, collaborating with teams to enhance customer service, and providing feedback for process improvement.
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Responsible for providing high-quality and accurate resolutions to Billing companies customers by answering inquiries, offering solutions, and ensuring customer satisfaction. Must have 12 months of customer support experience, communication skills, positive attitude, computer knowledge, and Salesforce experience. Join Tebra, the digital backbone for practice well-being, and help independent practices elevate patient experience.
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