Top Remote Customer Support Specialist Jobs

The Customer Support Specialist will troubleshoot customer issues, manage support requests, educate clients, and improve internal processes while collaborating with various teams.

As a Customer Support Specialist at Halter, you'll assist ranchers via chat and phone, troubleshoot issues, analyze support data, collaborate with teams, and drive excellent customer experiences while aiming for continuous improvement.

The Bilingual Customer Support Specialist will assist customers with billing, escalated inquiries, and provide exceptional service across channels. Responsibilities include mentoring team members, managing high-volume workloads, and identifying trends to improve customer experience.

As a Support Specialist, you will handle customer inquiries, troubleshoot issues, write help content, and conduct live demos while supporting scaling operations.

Administer and optimize customer support tooling (Zendesk, Talkdesk, IVR, etc.), manage agent onboarding/offboarding and access, configure automations and routing, troubleshoot integrations and data discrepancies, collaborate cross-functionally to implement scalable solutions and improve support efficiency and user experience.

This role involves addressing customer inquiries across various channels, resolving issues, preventing churn, documenting cases, and collaborating with teams to enhance service workflows.

As a Customer Support Specialist, you will provide technical assistance, build relationships with clients, troubleshoot issues, and collaborate with teams to improve customer experiences.

As a Customer Support Specialist, you will advocate for clients, troubleshoot issues, onboard new customers, and enhance client retention.

As a Customer Support Specialist, you'll support clients, troubleshoot issues, onboard new customers, and enhance client retention efforts within the legal tech industry.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide empathetic, accurate support to COBRA participants via inbound phone, chat, and email; verify coverage with carriers, document interactions, escalate complex issues, and ensure timely enrollment.

As a Remote Customer Support Specialist, you will respond to customer inquiries, troubleshoot issues, document interactions, and maintain customer records while ensuring satisfaction in a fast-paced environment.

The Customer Support Specialist will provide technical support via chat and email, maintain customer satisfaction, analyze issues, and communicate product functionalities effectively.

The Bilingual Customer Support Specialist will manage customer inquiries, troubleshoot issues, and ensure timely delivery of solutions while maintaining high communication standards. Fluency in French is required.

The Customer Support Specialist handles customer support inquiries, resolving issues promptly and ensuring exceptional service through effective communication and collaboration.

The Customer Support Specialist manages client inquiries, provides technical support, resolves issues, collaborates with teams, and contributes to process improvement, ensuring exceptional client experiences.

As a Customer Support Specialist, you will manage support tickets from clinicians, collaborate with internal teams, optimize documentation workflows, and train staff on voice documentation.

As a Customer Support Specialist at Uline, you will handle customer orders, inquiries, and product recommendations, ensuring exceptional service.

As a Customer Support Specialist, you will troubleshoot technical issues, guide customers, and collaborate with teams to ensure customer success with ZenGRC.

The Customer Support Specialist manages customer inquiries, troubleshoots issues, trains users, and documents interactions in a CRM. They assist with case follow-up and contribute to customer satisfaction.

Provide fast and accurate support to district partners using SchooLinks, ensuring SLAs for response times and helping with platform-related inquiries.

The Customer Support Specialist provides phone, email, and text support to Roadie customers, addressing concerns, monitoring deliveries, and ensuring high-quality experiences while using tools like Salesforce for issue resolution.

Provide L1 customer support for Medsender via email/chat/Zoom, troubleshoot workflows, triage bugs to Product/Engineering, improve documentation, support onboarding, and follow HIPAA minimum-necessary practices.

As a Customer Support Specialist, you'll resolve customer queries, troubleshoot technical issues, manage user content, and ensure user satisfaction while maintaining quality standards in a remote setting.

Handle inbound and outbound customer interactions, resolve issues, document customer interactions, and collaborate with other departments. Work in a fast-paced environment while helping customers effectively.