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Top Remote Customer Support Specialist Jobs
Software
The Customer Support Specialist will provide excellent customer support via email and chat, troubleshoot issues, resolve inquiries, and collaborate with departments to improve processes while maintaining high customer satisfaction.
Top Skills:
GistJIRALaravelPHPSaaSSlack
Marketing Tech • Software
As a Customer Support Specialist, you will provide excellent service and support, engage with customers through chat and email, resolve complaints, maintain records, and suggest process improvements.
Healthtech
The Customer Support Specialist resolves complex customer issues and collaborates with internal teams to enhance customer satisfaction, requiring 3+ years of experience.
Top Skills:
GdocsGmailGsheetsGsuites
Software
As a Customer Support Specialist, you will resolve inquiries and troubleshoot product issues, ensuring high customer satisfaction and maintaining knowledge base updates. You will collaborate with various teams to improve products and enhance customer experience.
Consumer Web • Software • Travel • Hospitality • App development
As a Software Customer Support Specialist, you'll assist campground staff with software-related inquiries, troubleshoot issues, and provide remote demonstrations, requiring excellent communication and problem-solving skills.
Top Skills:
Google Business SuiteMS OfficeSaaS
HR Tech • Software
The Customer Support Specialist executes technical setup activities, manages integrations, performs data management, and coordinates with teams for compliance and security in a fast-paced environment.
Top Skills:
DatabasesJIRAMicrosoft Office SuiteSalesforceSftpSsl
Big Data • Healthtech
The Customer Support Specialist provides customer service, resolves product inquiries, troubleshoots issues, and documents technical problems to enhance product quality.
Top Skills:
Pc ConfigurationSoftware Applications
Reposted 2 Days AgoSaved
Software
As a Junior Customer Support Specialist, you will handle inbound inquiries, provide software advice, assist customers during trials, and contribute to the support knowledge base.
Top Skills:
IntercomSalesforce
Reposted 2 Days AgoSaved
Software
The Junior Customer Support Specialist addresses customer inquiries via phone, email, and live chat, advises on software use, and documents interactions in Salesforce, while fostering feedback and collaboration across teams.
Top Skills:
IntercomSalesforce
Marketing Tech • Software
As a Customer Support Specialist, you will assist customers via chat and email, document feedback, and create educational resources while collaborating with the engineering team to resolve issues.
Top Skills:
CSSHTMLNotionPylon
Reposted 3 Days AgoSaved
Software
As a Junior Customer Support Specialist, you'll handle customer inquiries via phone, email, and chat, provide support and product guidance, and assist with onboarding and feedback collection.
Top Skills:
IntercomSalesforce
Reposted 3 Days AgoSaved
Software
Address customer inquiries via phone, email, and live chat, advise on software use, and contribute to the support knowledge base.
Top Skills:
IntercomSalesforce
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Software • Cryptocurrency
The Customer Support Specialist provides live chat support for debit card and banking issues, triages inquiries, resolves common issues, and escalates complex cases. The role requires prior customer support experience, particularly in financial services, and proficiency in Zendesk or similar tools.
Top Skills:
ConfluenceNotionZendesk
Edtech
The Customer Support Specialist provides technical support for customers of web-based educational solutions, troubleshooting integration issues and collaborating with internal teams to improve system performance.
Top Skills:
Desktop SharingMicrosoft Office SuiteTechnical Support SolutionsWeb Applications
Energy • Utilities
The Bilingual Customer Support Specialist assists utility customers with energy efficiency inquiries, providing support across multiple platforms and handling inbound contacts.
Top Skills:
Customer Support Platforms
Artificial Intelligence • Automation
Provide technical support to users, troubleshoot issues, assist with software setup and configuration, offer training, and manage support tickets.
Top Skills:
Ai ToolsCRMJIRASaaSSQLZendesk
Beauty • Cloud • Fintech • Marketing Tech • Payments • Productivity • Software
The Customer Support Specialist at Boulevard assists customers with complex support tickets, fosters business relationships, and improves customer experience through effective communication and technical troubleshooting.
Top Skills:
Data ManagementInventoryPaymentsReportingSaaSSchedulingUser Permissions
Artificial Intelligence • Information Technology
As a Technical Customer Support Specialist, you will ensure exceptional support for B2B clients by resolving technical issues, managing documentation, and collaborating with engineering teams to enhance products.
Top Skills:
BigQueryFirebaseFirestoreGCPGooglesqlJavaScriptNode.jsPythonReactSQL
Cloud • Logistics • Software • Transportation • Automation
As a Bilingual Customer Support Specialist at Alvys, you will provide support in both English and Spanish while managing customer tickets, enhancing communication, and improving processes to boost efficiency.
Top Skills:
Postman
Hardware • Information Technology • Other • Software • Analytics
The Customer Support Specialist provides technical support via phone, email, and ticketing, maintains ticket queues, and trains users, among other responsibilities.
Top Skills:
Erp SystemsMS OfficeTicketing Systems
Fintech
The Customer Support Specialist assists users during the Asian time zone via various channels, ensuring customer satisfaction and resolving inquiries while monitoring community issues.
Top Skills:
Zendesk
Reposted 14 Days AgoSaved
Software
As a Junior Customer Support Specialist, you will address customer inquiries via phone, email, and live chat, and assist in onboarding and product demos, ensuring a positive customer experience.
Top Skills:
IntercomSalesforce
Reposted 14 Days AgoSaved
Software
The Junior Customer Support Specialist will handle inbound customer inquiries, provide software advice, track interactions, assist during trials, and communicate customer feedback to other teams.
Top Skills:
IntercomSalesforce
Artificial Intelligence • Healthtech • Software
As a Customer Support Specialist, you'll respond to user support requests, organize business information, identify operational improvements, and maintain product documentation.
Top Skills:
Help ScoutLinearNotion
Legal Tech • Software
As a Customer Support Specialist, you will advocate for clients, provide support through various channels, troubleshoot issues, and improve client retention.
Top Skills:
SaaS
Top Companies Hiring Remote Customer Support Specialists
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