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Top Remote Customer Support Specialist Jobs

163+ Job Results
7 Hours Ago
Remote
300 Employees
1-3 Years of Experience
300 Employees
1-3 Years of Experience
Edtech • Fintech • Sports
Snap! Mobile is seeking a remote Customer Support Specialist to provide excellent support for organization leaders, donors, and employees. Responsibilities include resolving customer inquiries, troubleshooting issues, setting deadlines, and driving continuous improvement. High school diploma required, bachelor's degree preferred. Ecommerce experience and proficiency in Zendesk and Hubspot desired. Compensation ranges from $18-$20 per hour with benefits like medical, dental, and vision coverage, as well as a 401K with a 4% match.
Top Benefits:
401-K
401-K Matching
Company Equity
+33 More
8 Days Ago
Remote
360 Employees
$19-$21
1-3 Years of Experience
360 Employees
$19-$21
1-3 Years of Experience
eCommerce • Food • Hardware • Internet of Things • Software
As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, troubleshoot issues, and contribute to product improvements. You'll work remotely and collaborate with the team, handling customer inquiries during flexible shifts, including weekends.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
6 Hours Ago
Remote
233 Employees
$65K Annually
1-3 Years of Experience
233 Employees
$65K Annually
1-3 Years of Experience
Beauty • Fintech • Productivity • Sales • Software
The Support Specialist at Boulevard is responsible for providing first-line communication and assistance to customers, ensuring customer satisfaction and driving the success and growth of the company. Responsibilities include troubleshooting, training, customer support, identifying improvements, and collaborating with internal teams.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+38 More
Yesterday
Remote
2,736 Employees
$50K-$54K Annually
1-3 Years of Experience
2,736 Employees
$50K-$54K Annually
1-3 Years of Experience
Software
As a Customer Support Specialist at Brandwatch, you will be responsible for providing outstanding customer service, addressing inquiries, identifying product issues, and escalating support cases. Your performance will be evaluated based on adherence to SLAs, support quality metrics, customer satisfaction, communication skills, and product knowledge.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
Yesterday
Remote
200 Employees
1-3 Years of Experience
200 Employees
1-3 Years of Experience
Enterprise Web • Fintech • HR Tech • Financial Services
As a Customer Support Specialist at Truework, responsible for resolving high volumes of inbound tickets via phone, email, and chat, troubleshooting technical issues, proactive customer outreach, ensuring exceptional customer service, and continuous process improvement.
Top Benefits:
401-K
Company Equity
Dedicated Diversity Inclusion Staff
+22 More
5 Days Ago
Remote
634 Employees
1-3 Years of Experience
634 Employees
1-3 Years of Experience
Healthtech
As a Customer Support Specialist/SME at Clipboard Health, you will play a crucial role in verifying facts and details to ensure alignment with healthcare professionals' requirements, standards, policies, and best practices. Your expertise will help facilitate a seamless onboarding experience for healthcare professionals and promote patient safety.
7 Days Ago
Remote
105 Employees
1-3 Years of Experience
105 Employees
1-3 Years of Experience
Logistics • Transportation
Join Mudflap's Customer Support Team to provide exceptional service to truckers and fuel stop partners. Responsibilities include answering calls, chats, and emails, developing product expertise, and ensuring world-class customer service. Perks include remote-first work, career growth opportunities, and competitive salary and benefits. Must have 1+ year of customer support experience and passion for delivering top-notch service.
7 Days Ago
Remote
92 Employees
1-3 Years of Experience
92 Employees
1-3 Years of Experience
Legal Tech • Software
As a Customer Support Specialist at LollyLaw, you will provide excellent customer service to ensure positive business outcomes for clients. Responsibilities include supporting existing customers, troubleshooting issues, onboarding new customers, and improving client retention. Ideal candidates are problem-solvers with strong communication skills and a willingness to work independently or in a team environment.
Yesterday
Remote
146 Employees
$65K-$85K Annually
1-3 Years of Experience
146 Employees
$65K-$85K Annually
1-3 Years of Experience
Consumer Web • Fitness • Other
Respond to and troubleshoot customer support issues, work with team to identify trends and escalate priority issues, champion feature requests to the Product team, assist with QA testing.
6 Days Ago
Remote
56 Employees
1-3 Years of Experience
56 Employees
1-3 Years of Experience
Big Data • Fintech • Information Technology • Productivity • Business Intelligence
Deliver world-class customer service, build relationships with customers, meet quality and productivity goals, drive improvements to internal processes and customer service culture.
Top Benefits:
Company Equity
Company Outings
Customized Development Tracks
+17 More
12 Days Ago
Remote
120 Employees
1-3 Years of Experience
120 Employees
1-3 Years of Experience
Computer Vision • Software
As a Customer Support Specialist at Canopy, you will provide top-tier service and support primarily to users of our software via email, in-app chat, and phone channels. Anticipate and resolve customer issues in a professional and timely manner, provide remote troubleshooting assistance, and be the customer advocate. This is a fully remote opportunity for candidates based in UT, TX, FL, OH, or NC.
Top Benefits:
Dental Insurance
Health Insurance
Paid Holidays
+2 More
14 Days Ago
Remote
91 Employees
1-3 Years of Experience
91 Employees
1-3 Years of Experience
Software • Web3
As a Customer Support Specialist at CoLab, you will provide technical assistance to customers using CAD software, troubleshoot issues, communicate effectively with internal and external teams, and maintain a positive customer sentiment. This role requires US citizenship and physical location in the US.
16 Days Ago
Remote
76 Employees
1-3 Years of Experience
76 Employees
1-3 Years of Experience
Other
Seeking a highly-motivated Customer Support Specialist with exceptional communication skills to provide outstanding support to customers. Responsible for building relationships, resolving issues, and guiding customers in their puppy search. Must have at least 2 years of customer service experience.
22 Days Ago
Remote
250 Employees
1-3 Years of Experience
250 Employees
1-3 Years of Experience
Cloud • Marketing Tech • Sales • Software • Database
As a Customer Support Specialist, you will be focused on ensuring that customers receive best-in-class service and have access to the help they need to be successful using Muck Rack. You’ll be a good fit for this role if you enjoy creating exceptional customer experiences, and helping customers achieve their goals comes naturally to you.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+50 More
20 Days Ago
Remote
64 Employees
$70K-$90K Annually
1-3 Years of Experience
64 Employees
$70K-$90K Annually
1-3 Years of Experience
Software
Communicate directly with users to provide support, troubleshoot product issues, gather feedback, and ensure exceptional service. Collaborate with cross-functional teams to prioritize and resolve customer issues. Contribute to process improvements and maintain a positive customer experience.
23 Hours Ago
Remote
215 Employees
1-3 Years of Experience
215 Employees
1-3 Years of Experience
Edtech • Kids + Family • Mobile • Social Impact • Transportation
As a Client Support Specialist, provide outstanding support for clients and consumers, focusing on engagement, satisfaction, and resolving issues. Collaborate with team members to ensure a positive client experience. Interact with clients, consumers, caregivers, and CareDrivers in the community.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+33 More
7 Hours Ago
Remote
1,700 Employees
7+ Years of Experience
1,700 Employees
7+ Years of Experience
Enterprise Web • Marketing Tech • Software • Analytics • Design
Supporting Hotjar users through Zendesk, troubleshooting customer websites, updating knowledge base, collaborating with other departments, and contributing to department initiatives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
2 Days Ago
Remote
Hybrid
74,000 Employees
5-7 Years of Experience
74,000 Employees
5-7 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Hospital / Institutional Customer Representative plays a key role in supporting the Hospital Customer Team by understanding customer needs, engaging with Health Care Providers, and ensuring value and better health outcomes for healthcare professionals and patients. Responsibilities include customized product discussions, customer engagement, developing customer strategies, collaboration with National Account Executives, and maintaining a focus on better health outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
6 Days Ago
Remote
12,000 Employees
$39K-$63K Annually
1-3 Years of Experience
12,000 Employees
$39K-$63K Annually
1-3 Years of Experience
Big Data • Fintech • Information Technology • Financial Services • Cybersecurity
Provide exceptional customer service and assistance to customers, particularly in cases of exposure of personal information. Troubleshoot and explain effectively with deep product and platform understanding. Hybrid position requiring in-person and virtual work at TransUnion office locations.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+56 More
Yesterday
Remote
481 Employees
$85K-$105K Annually
1-3 Years of Experience
481 Employees
$85K-$105K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers who submit technical inquiries regarding Starburst products. You will work on a wide range of support matters to ensure our customers can maximize their experience. Strong technical and communication skills are important for this role.
Top Benefits:
401-K
Company Equity
Company Outings
+47 More
8 Days Ago
Remote
Hybrid
500 Employees
3-5 Years of Experience
500 Employees
3-5 Years of Experience
Consumer Web • Fintech • Software • Travel • Hospitality
Member Support Associate - Hotel Engine is seeking customer service gurus to join their growing Member Support Team. The role involves managing current reservations, resolving issues with members and partners, providing feedback to improve processes, and delivering top-tier customer service. The ideal candidate is positive, energetic, quick learner, and has excellent communication skills. This is a great opportunity to kick-start a career in the travel technology industry.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+48 More
2 Days Ago
Remote
Hybrid
74,000 Employees
5-7 Years of Experience
74,000 Employees
5-7 Years of Experience
Healthtech • Biotech • Pharmaceutical
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model. Responsibilities include understanding HCP customer needs, supporting pull-through activities, and ensuring Company is viewed positively by healthcare professionals.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+61 More
2 Days Ago
Remote
481 Employees
$85K-$105K Annually
1-3 Years of Experience
481 Employees
$85K-$105K Annually
1-3 Years of Experience
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
Top Benefits:
401-K
Company Equity
Company Outings
+47 More
10 Days Ago
Remote
957 Employees
$124K Annually
5-7 Years of Experience
957 Employees
$124K Annually
5-7 Years of Experience
Healthtech • Security • Software • Cybersecurity
The Customer Support Team Lead is responsible for overseeing a support team to ensure efficient customer support and coaching. Key responsibilities include triaging customer escalations, monitoring team performance, providing guidance, and maintaining customer satisfaction. The role requires strong leadership, problem-solving, and communication skills, along with 5+ years of experience in customer-facing technical support.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+53 More
6 Days Ago
Remote
235 Employees
$44K-$55K Annually
1-3 Years of Experience
235 Employees
$44K-$55K Annually
1-3 Years of Experience
Big Data • Fintech • Information Technology • Insurance • Payments
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+27 More
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