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Top Remote Director of Customer Success Jobs

346+ Job Results
Yesterday
Remote
Hybrid
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading Customer Success Squads, and driving customer outcomes at US Public Sector managed accounts.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
Yesterday
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Director at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, developing Customer Success Squads, and driving customer outcomes through product adoption, renewals, and expansion of offerings. The role includes strategic business planning, managing operational aspects, team leadership, executive relationships, pre-sales support, renewals, and thought leadership in customer success methodology.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
10 Days Ago
Remote
36 Employees
$140K-$175K Annually
5-7 Years of Experience
36 Employees
$140K-$175K Annually
5-7 Years of Experience
Mobile • Productivity • Real Estate • Software
The Director of Customer Success at Cove is responsible for overseeing a team focused on customer onboarding, product adoption, and client satisfaction. This role involves providing leadership, developing strategic plans, collaborating with other departments, and sharing client feedback with the Product and Sales teams.
Top Benefits:
Company Outings
Dental Insurance
Disability Insurance
+27 More
13 Hours Ago
Remote
66 Employees
$128K-$152K Annually
7+ Years of Experience
66 Employees
$128K-$152K Annually
7+ Years of Experience
Software
As the Director of Customer Success at CoderPad, you will lead the Customer Success team, drive customer retention and expansion, and oversee strategic account management. You will play a key role in the company's growth and revenue by creating and implementing playbooks, optimizing customer value delivery, and collaborating with cross-functional teams.
15 Days Ago
Remote
273 Employees
7+ Years of Experience
273 Employees
7+ Years of Experience
Professional Services • Software
The Senior Director of Customer Success is responsible for leading a team of Customer Success Managers (CSMs) to drive client adoption, retention, account growth, and overall satisfaction.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+60 More
19 Hours Ago
Remote
Hybrid
700 Employees
$130K-$163K Annually
7+ Years of Experience
700 Employees
$130K-$163K Annually
7+ Years of Experience
Healthtech • Social Impact • Telehealth
Consult and advise health systems and provider groups to drive transformational results. Manage relationships with clients to deliver on value proposition and identify partnership opportunities. Responsible for coaching and developing a National Account Manager and ensuring client success through analytical thinking and communication skills.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+62 More
Yesterday
Remote
2,000 Employees
$126K-$230K Annually
7+ Years of Experience
2,000 Employees
$126K-$230K Annually
7+ Years of Experience
Healthtech • Machine Learning • Social Impact • Software
The Director of Client Success is responsible for managing key client relationships, leading a team of client success professionals, ensuring client satisfaction and delivering business results. Requires 10 years of client success experience in Benefits/Healthcare, strong communication and leadership skills, and a results-oriented approach.
Top Benefits:
401-K
Company Equity
Company Outings
+33 More
13 Days Ago
Remote
125 Employees
$130K-$200K Annually
5-7 Years of Experience
125 Employees
$130K-$200K Annually
5-7 Years of Experience
Healthtech • HR Tech • Software
The VP, Customer Success- Agency will be a key leader in onboarding and growing sustainable relationships with healthcare staffing agency clients. This role will drive growth for Vivian through team leadership, customer onboarding optimization, and key account management.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
6 Days Ago
Remote
180 Employees
$120K-$130K Annually
7+ Years of Experience
180 Employees
$120K-$130K Annually
7+ Years of Experience
Edtech • Social Impact • Virtual Reality
Seeking a Senior Director of Customer Success to lead a team of Customer Success Managers in providing consultative services to customers in the West region. Responsible for driving retention, expansion, and strong partnerships with customers. Collaborates with various departments to ensure customer success and growth.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
8 Days Ago
Remote
59 Employees
$41K-$206K Annually
7+ Years of Experience
59 Employees
$41K-$206K Annually
7+ Years of Experience
Software
The Director of Customer Success is a critical individual contributor role on our growing Customer Success team to ensure OfferFit customers are highly successful with the product.
8 Days Ago
Remote
142 Employees
$130K Annually
5-7 Years of Experience
142 Employees
$130K Annually
5-7 Years of Experience
Design
Seeking a Senior Director of Customer Success to lead and scale a team of Customer Success Managers, focusing on increasing customer utilization and retention. Responsibilities include managing the CSMs, optimizing processes, developing long-term relationships with key customers, and collaborating across departments.
6 Days Ago
Remote
$220K-$300K Annually
7+ Years of Experience
$220K-$300K Annually
7+ Years of Experience
Software
Managing a team of Customer Success Managers to deliver exceptional customer experiences, setting and analyzing metrics, hiring and growing the CSM team, using CS CRM to scale operations, improving workflows, coaching team members, handling customer escalations, collaborating with CSE managers, forecasting and reporting key CSM metrics.
2 Days Ago
Remote
Hybrid
55,000 Employees
$169K-$193K Annually
5-7 Years of Experience
55,000 Employees
$169K-$193K Annually
5-7 Years of Experience
Fintech • Machine Learning • Payments • Software • Financial Services
Capital One Software is seeking a Senior Manager for B2B Customer Success to improve onboarding, product adoption, and drive customer's strategic goals. The role involves building relationships with customers, creating success plans, advocating for customer needs, managing customer activities, and leading high customer satisfaction through data-driven solutions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
25 Minutes Ago
Remote
250 Employees
$46K-$63K Annually
3-5 Years of Experience
250 Employees
$46K-$63K Annually
3-5 Years of Experience
Artificial Intelligence • Marketing Tech • Real Estate
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+25 More
2 Days Ago
Remote
Hybrid
1,650 Employees
$80K-$115K Annually
5-7 Years of Experience
1,650 Employees
$80K-$115K Annually
5-7 Years of Experience
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The A.I. Enhanced Partner Success Manager at Zeta Global is responsible for ensuring successful onboarding of partners into the Zeta Marketing Platform. This role involves harnessing and educating on the full potential of AI-powered tools, updating and vetting the Partner Enablement guide, troubleshooting platform errors, providing education and training to partners, and overseeing data governance initiatives.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+64 More
2 Days Ago
Remote
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading a team of Success Architects and Customer Success Managers, and driving customer outcomes for the managed accounts. The role involves business planning, thought leadership, team management, and building strong executive relationships.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
2 Days Ago
Remote
Hybrid
20,000 Employees
7+ Years of Experience
20,000 Employees
7+ Years of Experience
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Manager, Customer Success at ServiceNow is responsible for developing and maintaining a portfolio of Customer Success accounts, leading business planning, contributing thought leadership, managing operational aspects, growing and mentoring a team, developing executive relationships, and driving customer success renewals and upsells.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
13 Hours Ago
Remote
95 Employees
$85K-$105K Annually
3-5 Years of Experience
95 Employees
$85K-$105K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+26 More
3 Days Ago
Remote
504 Employees
$116K-$145K Annually
3-5 Years of Experience
504 Employees
$116K-$145K Annually
3-5 Years of Experience
Consumer Web • Healthtech • Professional Services • Social Impact • Software
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
Top Benefits:
401-K
Company Equity
Dental Insurance
+20 More
8 Hours Ago
Remote
1,700 Employees
7+ Years of Experience
1,700 Employees
7+ Years of Experience
Enterprise Web • Marketing Tech • Software • Analytics • Design
Customer Success Manager role at Contentsquare, responsible for onboarding and nurturing customers, improving customer activation and engagement, and driving value for mid-market accounts. Must have experience with SaaS products and mid-market customers, as well as technical skills in HTML, CSS, and Javascript.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
Yesterday
Remote
700 Employees
$75K-$90K Annually
3-5 Years of Experience
700 Employees
$75K-$90K Annually
3-5 Years of Experience
Cloud • Fintech • HR Tech • Information Technology • Software • Business Intelligence
As an Associate Enterprise Customer Success Manager, you will partner with the Sales team, the Onboarding team, and the product team to ensure successful launch, adoption, and outcomes for enterprise level customers. You will develop long-term relationships, handle escalations, facilitate change management, and drive key client metrics. Travel up to 20% is required for this role.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+58 More
4 Days Ago
Remote
350 Employees
$115K-$173K Annually
3-5 Years of Experience
350 Employees
$115K-$173K Annually
3-5 Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Lead a team of Customer Success Managers responsible for onboarding, adoption, and retention efforts for SaaS products. Act as a client advocate to ensure successful outcomes for customers. Develop high-performing team, improve processes, and support daily operations of the Customer Success function.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+50 More
16 Hours Ago
Remote
2,500 Employees
$87K-$148K Annually
3-5 Years of Experience
2,500 Employees
$87K-$148K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager at Workiva focuses on customer happiness, growth, and maximizing the use of the company's solutions. Responsibilities include building relationships, generating leads, identifying opportunities for customer consultation, facilitating training, and ensuring customer satisfaction. The role requires strong project management skills and a deep understanding of customer needs.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+53 More
18 Days Ago
Remote
100 Employees
3-5 Years of Experience
100 Employees
3-5 Years of Experience
Software • Agriculture
Seeking a Director of Customer Success to lead and define customer success at Seso. Responsibilities include driving customer success outcomes, enhancing efficiency, measuring effectiveness, leading a team, and inspiring customer success across the company.
7 Days Ago
Remote
350 Employees
$108K-$151K Annually
7+ Years of Experience
350 Employees
$108K-$151K Annually
7+ Years of Experience
Artificial Intelligence • Legal Tech • Professional Services • Software
Seeking a Customer Success Director to join a remote-first company in the Contract Automation team. Responsibilities include collaborating with various teams, managing customer relationships, and problem-solving. Requires 8+ years of customer success experience with B2B clients in the financial services space.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+50 More
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