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Top Remote Director of Customer Success Jobs
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
The Senior Director of Customer Success will lead the transformation of SimplePractice's customer onboarding and retention strategies, oversee group practice management, and collaborate with Customer Marketing and Product Management to enhance customer engagement. The role requires a focus on strategic planning and team leadership to improve client outcomes.
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
The Director of Customer Success & Services leads the organizational vision for customer outcomes and product adoption. This role involves designing service offerings, managing a global team, and collaborating with cross-functional departments to enhance customer experience and achieve business growth.
The Director of Customer Success will define the strategic vision for the Customer Success function, manage a high-performing team, advocate for customer needs, and drive measurable business outcomes. Responsibilities include collaborating with sales and product management, refining best practices, and analyzing client trends for strategic planning.
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
The Client Success Manager at Accelerated Digital Media will manage client relationships, develop strategic plans, conduct performance reviews, monitor campaigns, facilitate onboarding, resolve issues, and collaborate with sales teams to enhance service delivery and client satisfaction. The role demands strong analytical and communication skills to ensure client objectives are met effectively.
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
The Director of Client Success will oversee customer strategies to enhance satisfaction and growth, lead the Client Success team, ensure effective onboarding and user training, and collaborate with various internal teams. Key responsibilities include developing client relationships, defining key performance metrics, and implementing best practices for exceptional client experiences.
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
Lead a team of Customer Success Managers to enhance client engagement and satisfaction. Develop strategies for customer adoption and retention, track performance metrics, and collaborate across teams to align goals with customer success initiatives.
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The EVP of Customer Success and Services at Pluralsight is responsible for leading the organization's growth by developing customer success strategies, enhancing customer satisfaction, and optimizing support processes. This role involves building global teams and systems to maximize customer value and drive revenue growth, while collaborating with various departments to improve the overall customer journey.
The Partner Success Manager at Bestow will manage enterprise accounts, ensuring successful implementation of new features and driving growth initiatives. The role involves collaboration with internal teams and partners, maintaining partner relationships, and supporting sales planning and reporting, all while providing excellent client service.
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.
The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.
The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
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