Top Remote Director of Customer Success Jobs

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

The Director of Customer Success at Zerigo Health will manage health plan relationships, drive account growth, oversee business reviews, and ensure product adoption through strategic planning and problem-solving.

Lead strategy and execution for enterprise demand customer success and distribution partners. Manage a team to ensure private marketplaces drive engagement, conversions, and long-term growth. Partner with Product, Marketing, and Sales to expand footprints, build CS playbooks, onboard enterprise customers, and translate audience engagement data into ROI-driven growth opportunities.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

Lead a global team of Technical Product Managers, driving AI-integrated product strategy and execution for Customer Success, improving productivity and customer outcomes.

Lead and scale Arrive Fresh client success for perishable cold-chain logistics: manage daily operations, build SOPs, drive forecasting and KPIs, enable technology adoption, manage implementations, ensure regulatory compliance, mentor staff, and coordinate cross-functional teams to improve service, margin, and retention.

Lead Arrive Fresh's Client Success team for produce and floral logistics, scaling brokerage operations, establishing SOPs for temperature-controlled supply chains, driving revenue and margin targets, managing implementations, ensuring regulatory compliance (FSMA, STF, PACA), and partnering cross-functionally to improve service and retention.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Lead NORAM Customer Success to drive retention, growth, and revenue for genomic solutions. Define customer experience strategy, coach teams, execute success plans, monitor usage, surface upsell opportunities, and manage people operations to ensure adoption and customer outcomes.

The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.

The Director of Client Services leads a team of Account Managers, driving client retention and growth through coaching, strategic insight, and data-driven decision-making while collaborating across departments.

Lead and expand a Customer Success team for a digital health SaaS, drive strategic outcomes across health system accounts, manage implementations, advocate for clients, track KPI-driven account health, participate in product roadmap and cross-functional collaboration to increase engagement, retention, and upsell.

The Client Success Director will lead client engagement strategies, fostering relationships and guiding professionals through personal development, while working remotely and flexibly.

The Client Success Director will lead client engagement strategies, guide clients through personal discovery processes, and manage their schedules while fostering relationships and driving measurable results.

As a Client Success Director, you'll guide clients through personal discovery, oversee engagement strategies, and drive measurable outcomes while enjoying remote flexibility and performance-based income.

Lead client relationships, develop engagement strategies, and manage outcomes in a flexible remote role focused on personal and professional growth.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Lead global Customer Success for the Corporates and Consulting business, defining strategy, building high-performing managers and reps, driving adoption and renewals (with emphasis on GenAI), scaling digital success programs, creating playbooks and data-driven operations, and partnering cross-functionally to improve customer outcomes and retention.

Senior leader accountable for success, retention, expansion, and executive alignment of strategic healthcare clients. Owns multi-product engagements across risk adjustment, quality, analytics, and clinical programs; leads client success teams, drives measurable outcomes, influences product strategy, and ensures value realization and growth with C-suite engagement.

Lead and develop a Client Success team, manage a portfolio of client accounts, ensure retention and expansion through proactive relationship management, operationalize standardized CSM processes, monitor KPIs and client health, and collaborate cross-functionally to optimize service delivery and drive growth.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.

Lead and coach a Customer Success team to drive retention, growth, and adoption of Genesys CX products. Own executive and quarterly business reviews, manage escalations, enable cross-functional collaboration (onboarding, services, renewals, sales), and deliver data-driven insights to realize customer outcomes and advocacy.

Senior sales hunter responsible for acquiring new enterprise clients for Analytics, AI/ML, GenAI, Data Science, and Data Engineering consulting services. Build CXO relationships, manage full sales cycle from prospecting to close, hit revenue quotas, leverage strategic partnerships (Microsoft, Databricks), and travel nationally to engage clients.