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Top Remote Director of Customer Success Jobs

3 Days Ago
United States
Remote
500 Employees
Senior level
500 Employees
Senior level
Security • Software • Cybersecurity • Automation
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+35 More
5 Days Ago
Santa Monica, CA, USA
Remote
440 Employees
Senior level
440 Employees
Senior level
Healthtech • Software • Telehealth
The Senior Director of Customer Success will lead the transformation of SimplePractice's customer onboarding and retention strategies, oversee group practice management, and collaborate with Customer Marketing and Product Management to enhance customer engagement. The role requires a focus on strategic planning and team leadership to improve client outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+55 More
7 Days Ago
United States
Remote
87 Employees
Senior level
87 Employees
Senior level
Real Estate • Security • Software • Cybersecurity • PropTech
The Senior Director of Customer Success at CertifID is responsible for driving customer satisfaction, retention, and growth by leading a team of Customer Success Managers. This role involves standardizing engagement models, optimizing processes, collaborating cross-functionally, and implementing strategies for customer success and product adoption.
Top Benefits:
401-K
401-K Matching
Company Equity
+49 More
11 Days Ago
Kingdom, IL, USA
Remote
2,050 Employees
Senior level
2,050 Employees
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The Director of Customer Success & Services leads the organizational vision for customer outcomes and product adoption. This role involves designing service offerings, managing a global team, and collaborating with cross-functional departments to enhance customer experience and achieve business growth.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
12 Days Ago
United States
Remote
200 Employees
Senior level
200 Employees
Senior level
Information Technology • Sales • Software • Cybersecurity
The Director of Customer Success will define the strategic vision for the Customer Success function, manage a high-performing team, advocate for customer needs, and drive measurable business outcomes. Responsibilities include collaborating with sales and product management, refining best practices, and analyzing client trends for strategic planning.
Top Benefits:
401-K
401-K Matching
Company Equity
+16 More
11 Days Ago
USA
Remote
105 Employees
Senior level
105 Employees
Senior level
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Analytics
The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+53 More
6 Hours Ago
USA
Remote
420 Employees
110K-169K Annually
Senior level
420 Employees
110K-169K Annually
Senior level
Cloud • Security • Software • Cybersecurity
Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
21 Days Ago
2 Locations
Remote
Hybrid
56 Employees
175K-215K Annually
Senior level
56 Employees
175K-215K Annually
Senior level
Fintech • Real Estate • Software • PropTech
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
Top Benefits:
401-K
401-K Matching
Company Equity
+24 More
2 Days Ago
2 Locations
Remote
550 Employees
Senior level
550 Employees
Senior level
Artificial Intelligence • Big Data • Logistics • Software • Transportation
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
24 Days Ago
Chicago, IL, USA
Remote
30 Employees
Senior level
30 Employees
Senior level
Agency • Digital Media • eCommerce • Marketing Tech
The Client Success Manager at Accelerated Digital Media will manage client relationships, develop strategic plans, conduct performance reviews, monitor campaigns, facilitate onboarding, resolve issues, and collaborate with sales teams to enhance service delivery and client satisfaction. The role demands strong analytical and communication skills to ensure client objectives are met effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
4 Hours Ago
USA
Remote
59 Employees
100K Annually
Mid level
59 Employees
100K Annually
Mid level
Fitness
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
Yesterday
US
Remote
18 Employees
Senior level
18 Employees
Senior level
Information Technology • Legal Tech • Software
The Director of Client Success will oversee customer strategies to enhance satisfaction and growth, lead the Client Success team, ensure effective onboarding and user training, and collaborate with various internal teams. Key responsibilities include developing client relationships, defining key performance metrics, and implementing best practices for exceptional client experiences.
3 Days Ago
United States
Remote
304 Employees
120K-140K Annually
Senior level
304 Employees
120K-140K Annually
Senior level
Software
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
367 Employees
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
9 Days Ago
United States
Remote
3,900 Employees
166K-228K Annually
Senior level
3,900 Employees
166K-228K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead a team of Customer Success Managers to enhance client engagement and satisfaction. Develop strategies for customer adoption and retention, track performance metrics, and collaborate across teams to align goals with customer success initiatives.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+60 More
3 Days Ago
United States
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
11 Days Ago
USA
Remote
1,700 Employees
475K Annually
Expert/Leader
1,700 Employees
475K Annually
Expert/Leader
Cloud • Edtech • Information Technology • Software
The EVP of Customer Success and Services at Pluralsight is responsible for leading the organization's growth by developing customer success strategies, enhancing customer satisfaction, and optimizing support processes. This role involves building global teams and systems to maximize customer value and drive revenue growth, while collaborating with various departments to improve the overall customer journey.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
15 Days Ago
USA
Remote
160 Employees
Mid level
160 Employees
Mid level
Big Data • Fintech • Information Technology • Insurance • Software
The Partner Success Manager at Bestow will manage enterprise accounts, ensuring successful implementation of new features and driving growth initiatives. The role involves collaboration with internal teams and partners, maintaining partner relationships, and supporting sales planning and reporting, all while providing excellent client service.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
15 Days Ago
USA
Remote
986 Employees
Senior level
986 Employees
Senior level
Information Technology
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
15 Days Ago
United States
Remote
636 Employees
170K-170K Annually
Senior level
636 Employees
170K-170K Annually
Senior level
Mobile
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
16 Days Ago
United States
Remote
367 Employees
118K-177K Annually
Senior level
367 Employees
118K-177K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
16 Days Ago
United States
Remote
367 Employees
143K-213K Annually
Senior level
367 Employees
143K-213K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
21 Days Ago
United States
Remote
367 Employees
Senior level
367 Employees
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
6 Days Ago
Austin, TX, USA
Remote
619 Employees
Senior level
619 Employees
Senior level
Software
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
21 Days Ago
United States
Remote
166 Employees
140K Annually
Senior level
166 Employees
140K Annually
Senior level
Edtech
Lead and mentor a team of Customer Success Managers, ensuring they hit their KPIs and maintain high performance. Develop customer implementation strategies, improve workflows, and represent the team at client meetings. Ensure client satisfaction and implement best practices for customer success operations.
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