Top Remote Director of Customer Success Jobs

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

Lead a global Customer Success team, refining operational processes, coaching team members, and ensuring customer satisfaction and retention while driving cross-functional collaboration.

Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.

Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.

The Director of Customer Success is responsible for managing customer relationships, setting service expectations, and ensuring customer satisfaction by providing strategic guidance and support.

The Director, Client Success will lead the Client Success team, drive commercial growth, and manage relationships with enterprise-level clients in the sports and entertainment sectors.

The Senior Director of Client Success will oversee relationships with key clients, ensuring exceptional service and driving growth through strategic planning and collaboration with internal teams. Responsibilities include managing client expectations, developing tailored plans for retention and upselling, and presenting data-driven insights to executives.

Lead customer success management functions to enhance customer satisfaction, loyalty, and retention while optimizing support processes and team performance.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.

The Customer Success Director is responsible for managing client relationships, driving upsell opportunities, confirming renewals, and refining customer success processes while leading a team member.

Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.

The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.

The Client Success Director leads Client Success Managers, ensures client retention, satisfaction, and growth while resolving issues and driving account development.

The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.

The Director will lead Client Success operations, build growth strategies, analyze metrics, and optimize team performance while communicating with executives.

As Director of Customer Success, you'll lead a team to ensure customer health, growth, and retention, focusing on API strategy and platform adoption.

The Director of Client Success leads a team focused on client retention and satisfaction, creating systems for effective client communication and partnership growth.

The Director, Client Success leads strategy by maximizing client satisfaction, reducing churn, and driving product adoption through effective management and team motivation.

Lead and scale the Customer Success Management team, driving product adoption, retention, and customer advocacy across different segments. Manage performance goals and collaborate cross-functionally to enhance customer outcomes.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.

The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.