Top Remote Director of Customer Success Jobs

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

The Director of Client Success will manage client escalations, ensure satisfaction with digital marketing services, and improve processes through strategic collaboration.

The Director of Customer Success will lead a high-performing team, drive customer outcomes, optimize the customer journey, and enhance retention and expansion in collaboration with cross-functional teams.

Lead the customer success team, drive retention and expansion of key accounts, and manage strategic relationships with technical executives while ensuring customer adoption of the product.

The Director, Client Success leads strategy by maximizing client satisfaction, reducing churn, and driving product adoption through effective management and team motivation.

The Director of Customer Success- Enterprise will lead high-value client relationships, manage enterprise accounts, drive customer outcomes, and oversee a team of Enterprise CSMs.

The Director of Customer Success will drive NRR and lead a team to ensure customer growth through expansions and renewals, while building scalable processes and fostering cross-functional partnerships.

Lead the Scaled Customer Success initiatives at Ping Identity, ensuring customer satisfaction and long-term profitability through strategic vision and team management.

The Director of Customer Success will lead the team, develop strategies for customer engagement, analyze feedback, and drive retention and loyalty while optimizing customer value.

The Director of Client Success leads and scales the client success team, ensuring client retention and expansion by fostering relationships and operational excellence.

As Director of Customer Success, lead a team to enhance customer retention, design success programs, and align initiatives with business objectives.

The Partner Customer Success Manager ensures reseller partners succeed through onboarding, performance monitoring, strategy development, and relationship management, advocating for their needs internally.

The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.

The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.

As a Director of Customer Success, lead CSM teams, ensure exceptional customer experience, manage SaaS adoption, mitigate risks, and drive operational excellence.

The Director Client Success is responsible for client retention, satisfaction, and growth in the PBM sector, leading the Client Success team and developing strategies for operational excellence and client engagement.

The Customer Success Associate Director will manage customer relationships, execute advertising strategies, and drive client revenue growth through effective campaign management and data analysis.

The Customer Success Director will manage client relationships, execute advertising strategies, lead a team, analyze data, and ensure customer success in eCommerce advertising.

As the Director of Customer Success, you will lead a team focused on customer satisfaction and value realization, ensure operational efficiencies, and drive retention and growth in enterprise accounts.

The Director of Customer Success - Growth will drive retention and expansion for mid-market clients, optimize implementation processes, and enhance customer engagement through automated systems and data analysis.

Lead and scale the client success function, align technology to client growth, design success frameworks, and manage key accounts while developing the CSM team.

Lead the Global Customer Success team, develop strategies for customer satisfaction and retention, manage a team of 20+, and drive growth through collaboration with sales and marketing.

The Director of Customer Success Operations is responsible for optimizing post-sale functions to improve customer retention and satisfaction through data-driven strategies, process refinement, and team leadership.

The Director of Client Success leads product sales execution, manages client relationships, tracks sales goals, and develops fundraising strategies for nonprofit and political organizations.

The Director of Customer Success will define the vision for customer success, drive adoption and retention of the product, lead a high-performing team, and ensure technology translates into meaningful outcomes for K-12 institutions.