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2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
Reposted 11 Days AgoSaved
In-Office or Remote
8 Locations
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills: Customer SuccessSaaS
15 Days AgoSaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
180K-275K Annually
Expert/Leader
180K-275K Annually
Expert/Leader
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
As the Regional VP of Customer Success, you will lead a team to enhance product adoption, improve revenues, and build relationships with enterprise customers, ensuring their success with PagerDuty's offerings.
Top Skills: GainsightGongSalesforceTableau
25 Days AgoSaved
Remote or Hybrid
USA
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Healthtech
Lead high-value client relationships in healthcare, manage enterprise accounts, drive customer success strategies, and ensure revenue growth.
Top Skills: ChurnzeroGainsightLookerPower BISalesforceTableauTotango
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology
Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.
Top Skills: AIAutomationSaaSWorkflow Solutions
2 Days AgoSaved
Remote
USA
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success will enhance client satisfaction and growth through account management and relationship building, overseeing a client portfolio, and leading a team.
Top Skills: Digital Health SolutionsEmr IntegrationsHealthcare Reimbursement
Reposted 2 Days AgoSaved
Remote
USA
152K-180K Annually
Senior level
152K-180K Annually
Senior level
Healthtech • Information Technology
The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.
3 Days AgoSaved
Remote
USA
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Artificial Intelligence • Edtech
The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.
Top Skills: ChurnzeroGainsightSalesforceTotango
Reposted 3 Days AgoSaved
Remote
USA
150K-200K Annually
Mid level
150K-200K Annually
Mid level
Financial Services
The Director of Customer Success will lead strategy, develop the team, manage customer relationships, and ensure an excellent customer experience in investment banking and fintech.
Top Skills: Crm Software
3 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Cloud • Software
Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.
Top Skills: Ai ToolsGainsightHubspotSalesforceTotangoVitally
3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
170K-230K Annually
Senior level
170K-230K Annually
Senior level
Software
Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.
Top Skills: AIB2B Saas
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Reposted 3 Days AgoSaved
Remote or Hybrid
US
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills: Crm PlatformsCustomer Success SoftwareGainsightHubspot
Reposted 3 Days AgoSaved
Remote
USA
Senior level
Senior level
Information Technology • Marketing Tech • Analytics
The Account Director will manage client relationships, drive service delivery, ensure client satisfaction, and foster business growth through strategic planning and collaboration.
Top Skills: AnalyticsDigital Marketing
4 Days AgoSaved
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
151K-152K Annually
Senior level
151K-152K Annually
Senior level
Software
The Director of Customer Success leads a team, driving customer retention and engagement through strategic direction, operational processes, and leveraging AI for efficiency. Responsibilities include managing metrics, enhancing customer experiences, and developing team capabilities across multiple regions.
Top Skills: AIAutomationGainsightSalesforce
Reposted 4 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
109K-150K Annually
Senior level
109K-150K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.
Top Skills: ExcelSQL
6 Days AgoSaved
Remote
US
Senior level
Senior level
Software • Cybersecurity
Lead a team of Strategic Customer Success Managers to drive customer adoption, retention, and value realization through Checkmarx solutions, and refine success frameworks.
Top Skills: Ci/CdDevsecopsGainsightSalesforce
Reposted 7 Days AgoSaved
Remote
US
Senior level
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
The Director of Customer Success will manage relationships with self-insured employer clients, ensuring satisfaction while leveraging healthcare analytics to provide strategic solutions. Responsibilities include leading client interactions, utilizing data insights for decision-making, and collaborating with cross-functional teams to enhance service delivery.
Top Skills: Data AnalyticsData ScienceHealthcare Claims Data
Reposted 7 Days AgoSaved
In-Office or Remote
2 Locations
155K-170K Annually
Expert/Leader
155K-170K Annually
Expert/Leader
Healthtech
The Senior Director of Client Success will oversee relationships with key clients, ensuring exceptional service and driving growth through strategic planning and collaboration with internal teams. Responsibilities include managing client expectations, developing tailored plans for retention and upselling, and presenting data-driven insights to executives.
Reposted 7 Days AgoSaved
In-Office or Remote
2 Locations
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Healthtech
Oversee relationships with strategic employer clients, ensuring exceptional service, driving value, and fostering long-term partnerships through communication and collaboration.
Reposted 7 Days AgoSaved
In-Office or Remote
3 Locations
140K-155K Annually
Expert/Leader
140K-155K Annually
Expert/Leader
Healthtech
Oversee relationships with large employer clients, ensuring service quality, driving value, and fostering partnerships through strategic planning, communication, and collaboration with internal teams.
8 Days AgoSaved
Easy Apply
Remote
USA
Easy Apply
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence
The Director of Client Success will manage enterprise client relationships, drive retention and satisfaction, and ensure delivery excellence while collaborating with cross-functional teams to optimize customer engagement and success initiatives.
Top Skills: APIsCrm SoftwarePaasSaaS
Reposted 8 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
Senior level
Senior level
Blockchain
As Head of Private Sector Deployment Strategy at TRM Labs, you will lead a team to enable successful deployments, deepen customer adoption, and drive long-term success for financial sector clients, focusing on risk management and compliance integration.
9 Days AgoSaved
Remote
US
150K-230K Annually
Senior level
150K-230K Annually
Senior level
Information Technology • Security • Cybersecurity
The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.
Top Skills: GainsightSalesforceTotango
Reposted 9 Days AgoSaved
Remote
USA
Expert/Leader
Expert/Leader
Edtech
The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.
Top Skills: JIRASalesforceTableauWorkfront
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