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Top Remote Director of Customer Success Jobs
AdTech • Digital Media • Marketing Tech • Professional Services
The Client Success Director is responsible for managing top global client accounts, aligning internal strategies with clients' business goals, and directing client teams to execute organic search marketing programs. They report to a Managing Director of Client Success and work to drive revenue retention and client outcomes, support client growth, and lead client quarterly business reviews. The role involves building partnerships, maintaining relationships with Enterprise Partners, and contributing to account expansion planning.
Cloud • Edtech • Information Technology • Software
As the Director of Customer Success, you will lead the customer success strategy, focusing on customer retention and value realization. You will coach teams, align sales and customer success strategies, work on upselling and renewals, and support operations, ensuring customer health and driving retention targets.
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager leader, you will mentor and develop the team while driving customer adoption and satisfaction. Responsibilities include collaborating with various departments, tracking performance metrics, and acting as an escalation point for complex issues. You will empower your team to deliver outcomes and voice customer insights for product development.
Information Technology
The Director of Customer Success at Innovaccer acts as a trusted advisor to clients, managing project deliveries, engaging with teams of engineers and designers, and identifying solutions to enhance customer satisfaction in the healthcare sector. This role requires a strong analytical mindset and excellent communication skills to effectively address customer needs and drive project success.
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Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director is responsible for leading a team to foster customer relationships, strategizing effective advertising campaigns, and ensuring high levels of customer satisfaction and revenue growth for enterprise clients. This role emphasizes team development and collaboration across functions to meet business objectives.
Information Technology • Software
As the Regional Director of Enterprise Technical Advisory, you will lead a team focused on customer onboarding, adoption, and retention in the Eastern US and EMEA. Responsibilities include coaching team members, formulating strategies for revenue growth, representing customer needs, and collaborating with cross-functional teams to ensure successful outcomes.
Healthtech
As Associate Director of Customer Success for Key Accounts at Sword Health, you will lead a team to manage strategic customer relationships, drive satisfaction and retention, conduct seamless implementations, and identify growth opportunities. Collaborating across teams, you will focus on delivering value, building long-term partnerships, and achieving revenue targets while ensuring operational excellence.
Healthtech
The Associate Director of Customer Success will lead and scale customer success initiatives for clients, ensuring high satisfaction, seamless implementations, and uncovering upsell opportunities. Responsibilities include mentoring a team, developing strategies for customer engagement, and collaborating with cross-functional teams to enhance client satisfaction and retention.
Top Skills:
LookerSalesforce
Security • Software • Cybersecurity
The Director of Enterprise Customer Success will lead a global team focused on strategic planning and execution for customer success in various regions. Responsibilities include enhancing customer experiences, driving product adoption, mitigating churn, cultivating collaboration across teams, and leading initiatives for continuous improvement. The director will also manage performance tracking, oversee onboarding, and ensure high levels of customer satisfaction and retention.
Information Technology • Legal Tech • Software
The Director of Client Success will drive customer satisfaction and retention through strategy development, team leadership, and collaboration with various teams to onboard clients and enhance user training while measuring key performance indicators for constant improvement.
Top Skills:
LookerPower BITableau
Software
The Director of Customer Success will lead the Merchant Services team by defining strategic vision for customer success, retention, and growth. This role involves overseeing relationship management for high-value accounts, developing success programs, and collaborating with executive leadership to align initiatives with company objectives, all while leveraging expertise in the payments industry.
14 Days Ago
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Associate Director will manage relationships with clients, ensuring product adoption and driving revenue growth. Responsibilities include analyzing data to support client needs, managing advertising budgets, and providing training and troubleshooting for the CommerceIQ platform. Collaboration across teams and advisory support for upselling will also be key in this role.
Cloud • Edtech • Information Technology • Software
The EVP of Customer Success and Services at Pluralsight is responsible for leading customer success initiatives, building global teams, and driving customer satisfaction to maximize value in their tech skills development platform. This role involves strategic planning, operational excellence, and collaboration with various departments to enhance customer experiences and outcomes.
Cloud • Security • Software
The SVP of Customer Success will lead global customer success initiatives, ensuring long-term customer sustainability and profitability. This role focuses on optimizing customer journeys, driving renewals and revenue expansion, analyzing customer success metrics, fostering strong partnerships across functions, and recruiting a high-performing customer success team.
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.
Edtech
The Senior Manager of Customer Success will lead and mentor a team of Customer Success Managers, develop strategies for customer implementation, drive process improvements, and ensure high client satisfaction. They will represent the CS team at various levels and work cross-functionally to enhance the customer experience while managing performance metrics and goals.
Healthtech
The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.
Healthtech
The Client Success Executive at Arine is responsible for managing client relationships, ensuring they achieve their goals with the company's healthcare technology platform. This includes overseeing client onboarding, operational metrics, and collaborating with internal teams to enhance services based on client feedback and needs.
Healthtech
The Client Success Executive (CSE) is responsible for cultivating client relationships, understanding their needs, and ensuring satisfaction with Altera's health IT solutions. Key tasks involve strategic planning, monitoring KPIs, facilitating operational reviews, and collaborating with internal teams to enhance client experiences while resolving financial issues and promoting service improvements.
Healthtech
The Client Success Executive will serve as the main point of contact for clients, ensuring their satisfaction and success with Altera's healthcare IT solutions. Responsibilities include strategic planning, managing client relationships, tracking performance metrics, and resolving financial issues. The role requires effective communication and a strong understanding of clients' needs to drive adoption and growth of Altera solutions.
Software
As a Manager, Customer Success, you'll lead a team to drive adoption and retention of SafetyCulture's platform, ensuring customer outcomes align with business goals. You'll analyze data for insights, mentor team members, create strategies for customer engagement, and collaborate with cross-functional teams to enhance customer success processes.
Healthtech
The Client Success Executive (CSE) at Altera acts as the primary advocate for clients, focusing on building relationships and ensuring satisfaction. Responsibilities include strategic planning, monitoring KPIs, and identifying revenue opportunities. The CSE also conducts operational reviews and collaborates with finance teams to address accounts receivable issues while promoting the effective adoption of Altera's solutions.
Top Companies Hiring Remote Director of Customer Success Roles
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