Top Remote Customer Success Jobs
The Customer Experience Specialist will manage customer service interactions, ensuring accurate and efficient resolutions to requests via phone, email, and online portal. Responsibilities include understanding product features, following operating procedures, acting as a liaison, troubleshooting, and documenting service requests using CRM and ERP systems.
The Policyholder Success Manager will educate clients on Kinetic's wearable technology, tailor deployment strategies, manage key relationships, present impact reports, and coordinate resources to manage Policyholders' risk profiles.
As a Community Support Associate at Polycam, you will engage with and grow online communities, especially on Discord and Reddit. Responsibilities include moderating discussions, handling support inquiries, organizing community events, and analyzing community metrics to drive engagement and implement improvements.
The Customer Success Manager will develop customer relationships to promote retention and loyalty, guide customers through onboarding, monitor customer health, and drive upselling and renewals while providing training and support throughout the customer lifecycle.
Pillar is looking for talent to grow their team, emphasizing the importance of diverse skills and experiences regardless of specific open positions. They aim to hire efficiently and equitably, reflecting their commitment to diversity.
Apply opportunistically to Jnana Therapeutics, a clinical-stage biotechnology company focused on developing therapies for challenging-to-drug targets, including rare diseases and cancer. This is an opportunity to express interest in potential job openings based on skills and experience.
The Senior Associate in the Cross-Functional team will develop solutions to complex financial and operational challenges, analyze financial statements, create liquidity forecasts, engage in performance improvement initiatives, and prepare executive reports in a collaborative environment focused on delivering strategic value to clients.
The Strategic Finance - Customer Success Manager is responsible for leveraging financial expertise to build customer financial models and dashboards using Mosaic software. This role includes onboarding customers, mentoring junior consultants, and collaborating across teams to enhance customer satisfaction and influence product development. Strong analytical and communication skills are crucial for success in this consultative role.
The Demo Solutions Specialist will provide technical support for platforms aiding Revenue Enablement and Solution Consulting, manage demo environments, optimize knowledge bases, and support the implementation of sales tech stack platforms. The role involves collaboration, project management, and reporting on enablement initiatives.
The Customer Success Engineer at Tines partners with clients to help them onboard and automate their workflows using Tines' platform. This role involves designing automation stories, supporting clients through their journey, and collaborating with various internal teams to enhance customer satisfaction. A key aspect is educating customers on best practices and capturing customer needs to guide product development.
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