Top Remote Customer Success Manager Jobs

The Digital Customer Success Manager at ReversingLabs will focus on engaging with customers through digital touchpoints, ensuring efficient onboarding, product adoption, and long-term satisfaction. They will work closely with the Account Management team, leverage customer success tools, analyze metrics, gather insights, and collaborate with internal teams to enhance customer experience and drive value realization for customers.

Join Drata as a Customer Success Manager (CSM) Scaled and help revolutionize the way companies achieve trust and compliance. Your role will focus on building lasting relationships, leveraging data for insights, and working cross-functionally to help customers on their compliance journey.

As a Customer Success Manager, you will build lasting relationships with customers, ensure they derive maximum value from the service, and advocate for their success. Responsibilities include coordinating installation and training, developing engagement strategies, educating customers on product usage, and providing insights for product improvements.

Customer Success Manager role in the Public Sector team at GitLab, focusing on aligning with customers' business outcomes, enabling them on existing use cases, and expanding into additional use cases. Responsibilities include guiding customers, acting as a GitLab liaison, owning a book of assigned customers, and staying up-to-date on GitLab releases.

The Customer Success Manager at Symbotic will drive partnerships with customers through a consultative approach to identify opportunities for product offerings and system capabilities. Responsibilities include ownership of specific parts of the Symbotic System, such as Inventory, Auto Inbound, Lifts/Manual Inbound/Drain, and Bots and Storage Structure/System.

Seeking a Customer Success Manager to oversee a school book of business, driving engagement, retention, and growth. This role involves managing partner schools from onboarding to renewal, identifying upsell opportunities, and providing exceptional support through a deep understanding of BrainPOP's products and customer needs.

Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.

The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.

As a Customer Success Manager at Immersive Labs, you will partner with customers to ensure effective onboarding, train clients on product use, set strategies and measure success, collaborate with teams, identify upsell opportunities, and run customer success reviews. Experience in customer success management within a SaaS environment, exceptional planning and communication skills, and experience in implementing customer solutions are key requirements for this role.

As an Enterprise Customer Success Manager at Silverfort, you will play a crucial role in ensuring the success and satisfaction of our Enterprise customers. Responsibilities include serving as the primary point of contact for Enterprise customers, conducting regular check-ins and technical health checks, developing strategic account plans, identifying expansion opportunities, and advocating for customers within the company.

The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.

Seeking a dynamic, proactive, and customer-focused individual to join LogicManager’s Customer Success Team. Responsibilities include managing a portfolio of customers, driving product adoption, and collaborating with leadership to achieve customer goals. Success in this role requires a growth mindset, stellar communication, and alignment of solutions with customer ambitions.

The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.

Iodine Software is seeking a Customer Success Manager to join the team. The Customer Success Manager will be responsible for developing a positive customer experience, fostering trusted relationships, and driving customer success. Responsibilities include strategic account planning, increasing product adoption, identifying expansion opportunities, and educating customers on maximizing value from Iodine Software.

Manage and grow high-value subscription accounts, build strong relationships with clients, oversee client communications, increase service usage within firms, collaborate with internal teams, stay updated on legal industry news, support team members

The Enterprise Customer Success Manager at Smartcat is responsible for driving customer success and managing multilingual content for global enterprises. This includes accelerating engagement with users, uncovering growth opportunities, and achieving quarterly objectives. The role requires strong data analysis skills, integrity, and a commitment to customer satisfaction.

Lead and manage the entire client journey, partner with Account Executives for growth strategies, plan and deliver value-based business reviews, identify and develop relationships with client executives, monitor account health and adoption, project manage the customer journey.