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Top Remote Customer Success Manager Jobs

428+ Job Results
11 Minutes Ago
United States
Remote
357 Employees
1-3 Years of Experience
357 Employees
1-3 Years of Experience
Information Technology • Sales • Security • Cybersecurity • Automation
As a Commercial Customer Success Manager at Silverfort, you will help retain and grow customer relationships in commercial accounts. Responsibilities include building relationships, installing software images, leading customer lifecycle, representing customer needs internally, and advocating for customers.
Top Benefits:
401-K
Company Equity
Dental Insurance
+24 More
Yesterday
Virginia, USA
Remote
5,000 Employees
90K-110K Annually
3-5 Years of Experience
5,000 Employees
90K-110K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Enterprise Customer Success Manager at Datadog, you will proactively drive new product attachment and strong relationships with strategic customers, advocate for the customer internally, and focus on a positive customer experience. Responsibilities include onboarding, relationship building, collaboration with internal teams, and becoming a trusted advisor to clients.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
Yesterday
Boston, MA, USA
Remote
Hybrid
5,000 Employees
90K-110K Annually
3-5 Years of Experience
5,000 Employees
90K-110K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Software • Cybersecurity
As an Enterprise Customer Success Manager at Datadog, you will proactively drive new product attachment and strong relationships with strategic customers. You'll advocate for customers, collaborate with internal teams, manage onboarding, and monitor usage trends for contract growth. Ideal candidates are customer-centric with 3+ years experience, knowledgeable in Fortune 1000 companies, strong communicators, and have B2B tech or SaaS experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
2 Days Ago
United States
Remote
3,800 Employees
80K-108K Annually
3-5 Years of Experience
3,800 Employees
80K-108K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Enterprise Customer Success Manager role at Samsara, working closely with top customers to customize Samsara for their needs and become a long-term partner. Cross-functional role involving Sales, Support, Sales Engineering, and Product teams. Ideal candidate should impact industries, thrive on problem-solving, excel in relationship building, and architect their own career.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
14 Hours Ago
United States
Remote
144 Employees
70K-100K Annually
3-5 Years of Experience
144 Employees
70K-100K Annually
3-5 Years of Experience
Fintech • Financial Services
Seeking a highly motivated Customer Success Manager to join a dynamic sales team at Scratch Financial, a fintech startup in LA. Responsibilities include building client relationships, driving growth, offering assistance to increase lending volume, and identifying cross-selling opportunities. Must have a history of achievements in sales, proficiency with CRM systems, outstanding communication skills, and resilience in cold calling and sales initiatives.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+61 More
3 Days Ago
2 Locations
Remote
Hybrid
350 Employees
3-5 Years of Experience
350 Employees
3-5 Years of Experience
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
Seeking an experienced SMB Customer Success Manager to drive product adoption, renewal management, and customer value measurement. Responsibilities include building strong relationships, enabling customers, and collaborating with internal teams for product development. Must thrive in a dynamic environment and possess strong organizational skills. Join a growing team and make a significant impact in the MarTech ecosystem.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+48 More
3 Days Ago
Chicago, IL, USA
Remote
550 Employees
5-7 Years of Experience
550 Employees
5-7 Years of Experience
Artificial Intelligence • Big Data • Logistics • Software • Transportation
Customer Success Manager at FourKites responsible for building consultative relationships with customers, driving usage and retention, and identifying upsell opportunities. Fluent in German and experienced in enterprise customer management at a SaaS company.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
3 Days Ago
Colorado, USA
Remote
75 Employees
55K-65K Annually
3-5 Years of Experience
75 Employees
55K-65K Annually
3-5 Years of Experience
Cloud • Mobile • Software • Utilities
FluentStream is seeking a Customer Success Manager I to build deep executive relationships, drive portfolio growth, and increase customer value through contract negotiations. The role focuses on customer adoption, retention, and satisfaction, as well as problem-solving and communication with various stakeholders. The ideal candidate is energetic, empathetic, and able to prioritize tasks in a fast-paced environment.
Top Benefits:
401-K
Company Equity
Company Outings
+55 More

Featured Jobs

3 Days Ago
United States
Remote
241 Employees
3-5 Years of Experience
241 Employees
3-5 Years of Experience
Cloud • Software • Cybersecurity
The Digital Customer Success Manager at ReversingLabs will focus on engaging with customers through digital touchpoints, ensuring efficient onboarding, product adoption, and long-term satisfaction. They will work closely with the Account Management team, leverage customer success tools, analyze metrics, gather insights, and collaborate with internal teams to enhance customer experience and drive value realization for customers.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
United States
Remote
500 Employees
5-7 Years of Experience
500 Employees
5-7 Years of Experience
Security • Software • Cybersecurity • Automation
Join Drata as a Customer Success Manager (CSM) Scaled and help revolutionize the way companies achieve trust and compliance. Your role will focus on building lasting relationships, leveraging data for insights, and working cross-functionally to help customers on their compliance journey.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+30 More
6 Days Ago
United States
Remote
300 Employees
73K-100K Annually
3-5 Years of Experience
300 Employees
73K-100K Annually
3-5 Years of Experience
Artificial Intelligence • Computer Vision • Security • Software
As a Customer Success Manager, you will build lasting relationships with customers, ensure they derive maximum value from the service, and advocate for their success. Responsibilities include coordinating installation and training, developing engagement strategies, educating customers on product usage, and providing insights for product improvements.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
7 Days Ago
US
Remote
2,050 Employees
3-5 Years of Experience
2,050 Employees
3-5 Years of Experience
Cloud • Security • Software • Cybersecurity • Automation
Customer Success Manager role in the Public Sector team at GitLab, focusing on aligning with customers' business outcomes, enabling them on existing use cases, and expanding into additional use cases. Responsibilities include guiding customers, acting as a GitLab liaison, owning a book of assigned customers, and staying up-to-date on GitLab releases.
Top Benefits:
401-K
401-K Matching
Company Equity
+42 More
6 Days Ago
2 Locations
Remote
1,200 Employees
7+ Years of Experience
1,200 Employees
7+ Years of Experience
Logistics • Robotics
The Customer Success Manager at Symbotic will drive partnerships with customers through a consultative approach to identify opportunities for product offerings and system capabilities. Responsibilities include ownership of specific parts of the Symbotic System, such as Inventory, Auto Inbound, Lifts/Manual Inbound/Drain, and Bots and Storage Structure/System.
Top Benefits:
401-K
401-K Matching
Company Equity
+44 More
8 Days Ago
US
Remote
309 Employees
60K-70K Annually
1-3 Years of Experience
309 Employees
60K-70K Annually
1-3 Years of Experience
Edtech • Kids + Family • Social Impact • Software
Seeking a Customer Success Manager to oversee a school book of business, driving engagement, retention, and growth. This role involves managing partner schools from onboarding to renewal, identifying upsell opportunities, and providing exceptional support through a deep understanding of BrainPOP's products and customer needs.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+51 More
9 Days Ago
United States
Remote
95 Employees
3-5 Years of Experience
95 Employees
3-5 Years of Experience
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+26 More
8 Days Ago
2 Locations
Remote
130 Employees
5-7 Years of Experience
130 Employees
5-7 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
9 Days Ago
United States
Remote
315 Employees
3-5 Years of Experience
315 Employees
3-5 Years of Experience
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager at Immersive Labs, you will partner with customers to ensure effective onboarding, train clients on product use, set strategies and measure success, collaborate with teams, identify upsell opportunities, and run customer success reviews. Experience in customer success management within a SaaS environment, exceptional planning and communication skills, and experience in implementing customer solutions are key requirements for this role.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+67 More
11 Days Ago
United States
Remote
357 Employees
5-7 Years of Experience
357 Employees
5-7 Years of Experience
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager at Silverfort, you will play a crucial role in ensuring the success and satisfaction of our Enterprise customers. Responsibilities include serving as the primary point of contact for Enterprise customers, conducting regular check-ins and technical health checks, developing strategic account plans, identifying expansion opportunities, and advocating for customers within the company.
Top Benefits:
401-K
Company Equity
Dental Insurance
+24 More
13 Days Ago
Kingdom, IL, USA
Remote
412 Employees
3-5 Years of Experience
412 Employees
3-5 Years of Experience
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+55 More
11 Days Ago
United States
Remote
86 Employees
3-5 Years of Experience
86 Employees
3-5 Years of Experience
Cloud • eCommerce • Security • Software • Cybersecurity
Seeking a dynamic, proactive, and customer-focused individual to join LogicManager’s Customer Success Team. Responsibilities include managing a portfolio of customers, driving product adoption, and collaborating with leadership to achieve customer goals. Success in this role requires a growth mindset, stellar communication, and alignment of solutions with customer ambitions.
Top Benefits:
401-K
401-K Matching
Company Equity
+34 More
12 Days Ago
USA
Remote
310 Employees
3-5 Years of Experience
310 Employees
3-5 Years of Experience
Big Data • Healthtech • Software • Analytics
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
14 Days Ago
Austin, TX, USA
Remote
Hybrid
250 Employees
3-5 Years of Experience
250 Employees
3-5 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
Iodine Software is seeking a Customer Success Manager to join the team. The Customer Success Manager will be responsible for developing a positive customer experience, fostering trusted relationships, and driving customer success. Responsibilities include strategic account planning, increasing product adoption, identifying expansion opportunities, and educating customers on maximizing value from Iodine Software.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+58 More
Yesterday
Milwaukee, WI, USA
Remote
Hybrid
185 Employees
3-5 Years of Experience
185 Employees
3-5 Years of Experience
Legal Tech • Professional Services • Software • Business Intelligence • Consulting
Manage and grow high-value subscription accounts, build strong relationships with clients, oversee client communications, increase service usage within firms, collaborate with internal teams, stay updated on legal industry news, support team members
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+29 More
16 Days Ago
United States
Remote
220 Employees
3-5 Years of Experience
220 Employees
3-5 Years of Experience
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Enterprise Customer Success Manager at Smartcat is responsible for driving customer success and managing multilingual content for global enterprises. This includes accelerating engagement with users, uncovering growth opportunities, and achieving quarterly objectives. The role requires strong data analysis skills, integrity, and a commitment to customer satisfaction.
Top Benefits:
401-K
Company Equity
Dental Insurance
+11 More
2 Days Ago
United States
Remote
165 Employees
3-5 Years of Experience
165 Employees
3-5 Years of Experience
Big Data • Cloud • Software • Generative AI • Big Data Analytics
Lead and manage the entire client journey, partner with Account Executives for growth strategies, plan and deliver value-based business reviews, identify and develop relationships with client executives, monitor account health and adoption, project manage the customer journey.
Top Benefits:
401-K
Company Equity
Company Outings
+31 More
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