Top Remote Customer Success Manager Jobs

The Customer Success Manager will be responsible for driving product adoption and engagement, customer retention, and long-term value for their portfolio of customers. They will build strong relationships with customers, help define a long-term accessibility roadmap, and demonstrate the ongoing benefits of Level Access's software products and services.

As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.

The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.

The Customer Success Manager at Eversight will manage customer relationships with CPG and retail clients, overseeing onboarding and driving engagement with Eversight's SaaS solution for pricing and promotions. This role involves establishing customer partnerships, advising on process integration, and supporting customers to unlock product potential while maintaining workflow momentum.

As a Customer Success Manager, you will manage a portfolio of clients, ensuring they derive maximum value from LogicManager's risk management software. Responsibilities include conducting product demos, managing onboarding processes, developing retention strategies, and advocating for customer needs. You'll also identify expansion opportunities and work collaboratively with other teams to enhance customer experience and mitigate churn.

As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.

The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.

The Customer Success Manager will enhance customer experience in healthcare by developing strategic relationships, executing account planning, driving product adoption, managing any customer issues, and reporting customer health to leadership. They will support customers in maximizing the value of Iodine Software products and advocate for enhancements.

The Customer Success Manager at Domino Data Lab is responsible for building and maintaining relationships with clients, maximizing their satisfaction through successful product adoption, and identifying upsell opportunities. They will collaborate with internal teams, manage a portfolio of accounts, and utilize technical knowledge in ML Ops and AI to drive customer success.

The Customer Success Manager II at Carrot Fertility will support small business clients, drive retention, increase engagement, and ensure customer satisfaction. Responsibilities include acting as a trusted advisor to HR leaders, communicating product value, and identifying growth opportunities within the customer portfolio.

The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.

Manage high-value subscription accounts, building strong relationships with attorney clients. Oversee communications, track account health, and collaborate with Sales for renewals. Increase service usage, provide exceptional client experiences, and support team projects in a fast-paced environment.

The Customer Success Manager engages with customers post-sale to enhance user adoption and satisfaction, while building strong relationships within target accounts. They develop personalized Customer Success Plans, oversee the transition from deployment to ongoing use, and drive customer satisfaction and value realization. Responsibilities include mentoring team members and identifying improvement opportunities.

The Senior Enterprise Customer Success Manager will lead growth strategies and enhance relationships with key retail partners, act as a trusted advisor, and collaborate with various specialized teams. This role requires expertise in Caper solutions and focuses on refining Customer Success methodologies to drive enterprise offerings' success.

Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.

The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.

The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.