Top Remote Customer Success Manager Jobs
The Customer Success Manager at DearDoc is responsible for revenue management, product adoption, and customer advocacy. They must meet and exceed revenue goals, drive product adoption, maintain customer satisfaction, and collaborate with internal teams.
Senior Strategic Customer Success Managers partner closely with lighthouse customers to understand their business, advise on leveraging Samsara products, and help realize business value. They manage the customer lifecycle from onboarding to adoption, advocacy, and renewal. This role requires strong problem-solving skills and the ability to build relationships with key stakeholders.
The Customer Success Manager at ServiceNow acts as an advocate for customers, overseeing their portfolio to help achieve business outcomes and foster product adoption. Responsibilities include driving customer engagement, ensuring technical health, promoting success stories, resolving client issues, and building strong customer relationships.
The Customer Success Manager at ServiceNow advocates for customers, drives customer engagements, ensures customer success, resolves client issues, and builds strong relationships with customers.
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
The Associate Customer Success Manager at ServiceNow is responsible for overseeing a large portfolio of commercial and enterprise accounts, orchestrating all deliverables for Impact Guided customers, ensuring technical health of customers, maximizing value from ServiceNow investment, and resolving escalated customer issues.
As a Customer Success Manager, you will be responsible for managing client relationships, analyzing data, and proactively addressing client concerns to improve overall performance. You will collaborate with internal departments to create a better experience for clients and provide training on new technology features. Your role involves continuous improvement tactics, proactive analysis, and timely communications to ensure a high level of customer satisfaction.
Customer Success Manager position at GitLab focusing on aligning with customers' business outcomes, enabling them on existing use cases, and expanding into additional use cases. Responsibilities include partnering with Public Sector customers, guiding on GitLab platform and best practices, and owning customer adoption and satisfaction. Company supports with remote work environment, benefits, and growth opportunities.
Featured Jobs
The Customer Success Manager at ServiceNow advocates for customers, oversees customer outcomes, ensures technical health, promotes success plays, and resolves escalated issues. They build strong customer relationships and represent customer needs within the company.
The Commercial Customer Success Manager at Kustomer is responsible for managing customer relationships post-sale, focusing on product adoption, identifying upsell opportunities, and working towards customer goals using Kustomer's products.
The Strategic Customer Success Manager at SamCart plays a crucial role in maintaining and expanding relationships with top-producing clients. Responsibilities include managing customer accounts, ensuring strong product adoption, developing account plans, delivering business reviews, and identifying upselling opportunities.
CertifID is seeking a Customer Success Manager responsible for managing customer relationships, onboarding, and driving customer success. The role involves building strong customer relationships, conducting training sessions, creating success plans, and identifying customer references and case studies. The candidate should have 5+ years of customer success or relationship management experience and familiarity with customer success platforms like Salesforce and Gainsight.
As a Digital Customer Success Manager, you will manage the long-tail, scaled, digital customer base by onboarding new customers, developing tailored plans, monitoring metrics, providing training and support, identifying risks, and collaborating with cross-functional teams.
The Customer Success Manager at LogRocket will be responsible for owning retention, churn rate, and upsells, identifying key champions, and driving long-term customer adoption through scalable onboarding. They must have strong organizational skills, excellent communication abilities, and the ability to work cross-departmentally. This role requires a passion for startups and is located on the West Coast.
Enterprise Select Customer Success Manager at Samsara, working closely with top customers to understand their fleet and unique challenges, customizing Samsara for their needs, and being their long-term partner. Cross-functional role involving Sales, Support, Sales Engineering, and Product teams. Opportunity for career growth and shaping the future of Customer Success at Samsara.
Join FourKites as a Customer Success Manager to build consultative relationships with customers, drive adoption and satisfaction, and identify upsell opportunities. Work closely with Sales and Operations teams to ensure customer success and retention in the Supply Chain industry.
As a Strategic Customer Success Manager at EDB, you will drive adoption, growth, and retention for customers in the US Central Time Zone. You will collaborate across functions to ensure a positive customer experience and deliver value from EDB solutions.
Seeking a Customer Success Manager to help clients utilize YCharts to its fullest, foster strong relationships, and ensure maximum value from the product. Responsibilities include driving product adoption, identifying growth opportunities, and serving as a liaison between Customer Success and Product Management. Requires 3+ years of client-facing experience in the financial services industry.
The Senior Customer Success Manager at Hivemind Enterprise is responsible for ensuring customers achieve their desired outcomes through proactive engagement, managing account health, and driving renewals. Key responsibilities include building strong customer relationships, developing success plans, and collaborating with sales and product teams. Required qualifications include a bachelor's degree, 7+ years of customer success experience, and strong communication skills. Preferred qualifications include AI and robotics technology understanding, project management certification, and experience in the defense aviation industry.
Customer Success Manager responsible for managing and creating strong relationships with insurance agencies using the Tarmika platform. Focus on driving adoption, providing excellent customer service, and collaborating with internal teams for customer success.
The Enterprise Customer Success Manager is responsible for proactive engagement with the largest and most valuable customers in the Southeast region, driving customer satisfaction, product adoption, and increasing customer lifetime value. This role involves establishing executive relationships, organizing value-based reviews, coordinating internal resources, documenting success stories, and conducting business reviews with key stakeholders.
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
The Customer Success Manager will support new and existing Carrot customers, drive retention, increase member engagement, and maintain high levels of customer satisfaction.
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Seeking a Strategic Customer Success Manager to support and grow largest and most strategic customers, ensuring successful deployment of Asana, adoption across the organization, and realization of business value. Responsibilities include nurturing relationships, creating impact plans, collaborating on strategic account plans, fostering customer advocacy, and enhancing engagement and product adoption. Position requires at least 8 years of professional experience with 4 years in an Enterprise SaaS-based Customer Success or Account Management role.
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