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Top Remote Customer Success Manager Jobs
The Customer Success Manager II at Carrot Fertility supports the Small Business segment by enhancing customer retention, engagement, and satisfaction. They advise HR benefits leaders, communicate product value, and collaborate with the Renewals and Expansions Manager to identify growth opportunities.
As a Customer Success Manager I at Luxury Presence, you will enhance client satisfaction by managing a portfolio of Side Partnership clients, developing engagement strategies, and leading educational webinars to empower users of the platform. You will collaborate with cross-functional teams and utilize data-driven approaches to drive customer success and product adoption.
As a Principal Customer Success Manager at Atlassian, you'll engage with C-level executives and complex enterprise customers to ensure they maximize value from Atlassian solutions. You'll develop relationships, guide customer success strategies, and help in navigating implementation processes while driving product adoption.
The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.
The Customer Success Manager at YCharts will build relationships with clients, understand their investment strategies, and ensure they effectively utilize the company's cloud-based software. The role involves onboarding clients, providing ongoing support, and collaborating with internal teams to improve client experiences and drive product adoption.
As a Customer Success Manager at Zone & Co, you'll build and maintain relationships with SMB clients, ensuring they receive maximum value from products and services. You'll monitor customer health, identify upsell opportunities, troubleshoot issues, and advocate for customer needs, leading to increased satisfaction and engagement.
As a Customer Success Manager, you'll collaborate with internal teams and customers to drive value by establishing success metrics, engaging customers, and uncovering growth opportunities. You'll be responsible for managing strategic accounts in industries like Financial Services and Fashion/Retail, ensuring high adoption of Persado’s platform and leading communications with clients.
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
Featured Jobs
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
The Customer Success Manager at Motorola Solutions will execute strategies to enhance product adoption and customer advocacy. They will develop best practices for account management and collaborate closely with sales and marketing to drive customer retention and revenue growth. This critical role requires strong communication, analytical skills, and a deep understanding of customer needs in a SaaS environment.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
The Customer Success Manager will engage with customers to understand their needs, drive retention, increase member engagement, and maintain customer satisfaction. They will support customers through the entire lifecycle, develop tailored solutions, and advocate for customer needs within Carrot.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
As a Strategic Customer Success Manager, you will oversee relationships with major clients, manage onboarding to value realization, collaborate with Account Executives on growth strategies, and monitor account health to ensure clients maximize their use of Monte Carlo's data reliability solutions.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
As a Customer Success Manager at Workiva, you will manage the entire customer lifecycle, focusing on maximizing ROI and driving customer adoption of Workiva solutions. You'll develop relationships, ensure customers meet key milestones, advocate for customer feedback, and collaborate with various internal teams to enhance the customer experience.
The Customer Success Manager will manage customer accounts, build success plans, drive customer advocacy, and collaborate with internal teams. Responsibilities include establishing trusted advisor relationships and monitoring customer performance against defined metrics while providing insights on product features and best practices.
As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.
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The Customer Success Manager for CloudHealth at Arrow focuses on maintaining and expanding customer relationships, driving sales, and ensuring customer satisfaction. Responsibilities include engaging established customers, developing new business, and collaborating with partners to enhance CloudHealth service offerings.
The Customer Success Manager for CloudHealth at Arrow will focus on nurturing existing customer relationships, driving sales growth, and developing strategic business plans. Responsibilities include engaging accounts for renewals, establishing new business, partnering with internal teams and channel partners, and exceeding sales targets within a KPI-driven environment.
Associate Client Success Manager responsible for driving client engagement, retention, and renewals at a leading EHS software and consulting company. Build relationships with clients, drive product utilization, and ensure client success.
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Enterprise Customer Success Manager will manage client relationships and ensure the successful adoption of Bonterra's SaaS products. Responsibilities include monitoring client health, engaging with stakeholders, identifying at-risk clients, and collaborating with sales for renewals. This role also focuses on improving internal processes and providing advocacy for clients.
As a Customer Success Manager at Addition Wealth, you'll manage key customer relationships, lead customer support functions, and build operational tests and processes. The role involves streamlining operations while driving exceptional business results in a fast-paced environment.
The Customer Success Manager will enhance relationships with CloudHealth customers, driving growth through strategic business plans and partner engagement. Responsibilities include renewing accounts, developing new business through partnerships, and conducting sales meetings to promote CloudHealth services.
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