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Top Remote Customer Success Manager Jobs

347+ Job Results
2 Days Ago
Remote
55 Employees
$110K-$140K Annually
3-5 Years of Experience
55 Employees
$110K-$140K Annually
3-5 Years of Experience
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
2 Days Ago
Remote
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
1,700 Employees
$110K-$140K Annually
3-5 Years of Experience
Enterprise Web • Marketing Tech • Software • Analytics • Design
As a Customer Success Manager, you will be responsible for driving revenue growth, maximizing customer lifetime value, and maintaining strong relationships with customers. You will collaborate with cross-functional teams to ensure customer success and identify opportunities for upselling and renewal. Key responsibilities include relationship management, executive alignment, value alignment, program management, success planning, expertise contribution, upsell identification, renewal management, thought leadership, and commercial discussions.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
2 Days Ago
Remote
340 Employees
$79K-$150K Annually
3-5 Years of Experience
340 Employees
$79K-$150K Annually
3-5 Years of Experience
Artificial Intelligence • Machine Learning
As a Customer Success Manager at Domino Data Lab, you will be responsible for maintaining and growing relationships with clients, maximizing client satisfaction, retention, and revenue generation. You will represent Domino during key customer lifecycle moments, drive conversations for Domino Cloud adoption, ensure on-time delivery of renewals, and identify upsell opportunities.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+47 More
2 Days Ago
Remote
Hybrid
900 Employees
$120K-$180K Annually
1-3 Years of Experience
900 Employees
$120K-$180K Annually
1-3 Years of Experience
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Enterprise Customer Success Manager at Grammarly is responsible for delivering value to key business customers, building strong relationships, driving adoption and customer satisfaction, and collaborating with Sales, Marketing, and Product teams.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+29 More
Yesterday
Remote
310 Employees
3-5 Years of Experience
310 Employees
3-5 Years of Experience
Big Data • Healthtech • Software • Analytics
The Customer Success Manager at Arcadia.io is responsible for managing steady state activities for the company's non-enterprise clients, ensuring strong data quality, effective support, and smooth upgrades. They build long-term relationships with clients, troubleshoot technical issues, and independently manage a portfolio of customer accounts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
4 Days Ago
Remote
105 Employees
5-7 Years of Experience
105 Employees
5-7 Years of Experience
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Analytics
Customer Success Manager role at Gradient AI, responsible for building and maintaining strong client relationships, driving product adoption, and ensuring client satisfaction. Collaborate with sales and client executive teams, lead user training, and contribute to business reviews. Define KPIs and metrics for client satisfaction. Requires a Bachelor's degree and 5+ years of account management experience in the insurance industry.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+50 More
3 Days Ago
Remote
600 Employees
3-5 Years of Experience
600 Employees
3-5 Years of Experience
Cloud • Information Technology • Sales • Software
The Customer Success Manager will be responsible for ensuring the success of enterprise customers by providing continuous support, driving product usage, and executing consulting projects. They should have experience in IT management projects, project management, and knowledge of Gainsight or Totango.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+68 More
3 Days Ago
Remote
Hybrid
250 Employees
3-5 Years of Experience
250 Employees
3-5 Years of Experience
Big Data • Cloud • Information Technology • Security • Software • Database • Cybersecurity
Immuta is seeking a Customer Success Manager specialized in data security and governance to excel in onboarding, customer health management, value management, renewal management, and general CSM duties.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+54 More
3 Days Ago
Remote
Hybrid
29 Employees
3-5 Years of Experience
29 Employees
3-5 Years of Experience
Cloud • Greentech • Information Technology • Software • Energy
Customer Success Manager responsible for ensuring customers get the most value from technology, data solutions, and consulting services. Responsibilities include onboarding, problem-solving, building relationships, providing training and support, and advocating for customer needs. Ideal candidate has 4+ years in customer-oriented roles and experience in construction or energy efficiency industries. Bachelor's degree required. Strong communication, problem-solving, and analytical skills desired.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
4 Days Ago
Remote
402 Employees
$90K-$105K Annually
3-5 Years of Experience
402 Employees
$90K-$105K Annually
3-5 Years of Experience
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
Customer Success Manager role at Sisense, responsible for managing post-sales relationships, building customer loyalty and satisfaction, and driving revenue retention and growth objectives. Opportunity to work with a fast-growing Business Intelligence company valued at $1B+.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More
4 Days Ago
Remote
2,569 Employees
1-3 Years of Experience
2,569 Employees
1-3 Years of Experience
Cloud • Insurance • Payments • Software
Customer Success Manager role at Applied Systems, Inc. responsible for managing customer accounts, driving revenue growth, resolving customer issues, and developing account plans. Requires 2-3 years of experience in Customer Success roles with strong communication and problem-solving skills. Bachelor's degree in Information Science, Computer Science, or related disciplines is preferred.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+49 More
3 Days Ago
Remote
Hybrid
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
2,200 Employees
$80K-$135K Annually
3-5 Years of Experience
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager at Samsara works closely with top customers to understand their fleet and unique challenges, customize Samsara for their needs, and become their long-term partner. The role involves cross-functional collaboration and problem-solving to ensure customer operations are safe, efficient, and sustainable.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
8 Days Ago
Remote
192 Employees
3-5 Years of Experience
192 Employees
3-5 Years of Experience
Big Data • Cloud • Productivity • Software • Database • Analytics • Automation
Seeking a Scaled Customer Success Manager to manage a large portfolio of customers, drive value, develop 'Path to Green' plans, and lead outreach initiatives. Must have 2+ years of customer-facing experience, 2+ years of SaaS experience, and 3+ years of experience in Customer Success, Sales, Operations, or Content Marketing. Strong business acumen and ability to develop marketing content required.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+52 More
9 Days Ago
Remote
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
1,900 Employees
$134K-$179K Annually
7+ Years of Experience
Cloud • Fintech • Information Technology • Machine Learning • Software
The Principal Customer Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption and expansion of BlackLine automation capabilities.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+53 More
12 Days Ago
Remote
225 Employees
$80K Annually
3-5 Years of Experience
225 Employees
$80K Annually
3-5 Years of Experience
Enterprise Web • Fintech • Information Technology • Software
The Customer Success Manager at Tropic is responsible for developing lasting relationships with customers, managing executive stakeholders, and driving meaningful savings for clients. This role involves conducting business reviews, prioritizing contract negotiations, and contributing to Tropic's culture. The ideal candidate has 3+ years of experience in Customer Success, strong communication skills, and a growth mindset.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+46 More
5 Hours Ago
Remote
4,138 Employees
3-5 Years of Experience
4,138 Employees
3-5 Years of Experience
Edtech • Mobile
The Customer Success Manager will be responsible for managing the onboarding process for new clients, collaborating with the sales team, executing implementation plans, developing educational materials, and analyzing business data.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
6 Hours Ago
Remote
4,138 Employees
3-5 Years of Experience
4,138 Employees
3-5 Years of Experience
Edtech • Mobile
The Customer Success Manager will be responsible for onboarding new clients, providing support throughout the customer lifecycle, assisting with implementation, creating educational materials, analyzing business data, and ensuring full contract value is consumed.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
Yesterday
Remote
56 Employees
3-5 Years of Experience
56 Employees
3-5 Years of Experience
Artificial Intelligence • Automation
Looking for a Customer Success Manager to drive customer retention, develop success plans, and support technical topics. Must have experience in renewal management and account management.
6 Hours Ago
Remote
200 Employees
3-5 Years of Experience
200 Employees
3-5 Years of Experience
Logistics
The Customer Success Manager is responsible for managing a portfolio of customer accounts, ensuring their satisfaction and success using VPL products. They will communicate with healthcare executives and key stakeholders, create presentations and strategic plans, conduct meetings and business reviews, and provide product feedback. The ideal candidate has at least five years of strategic account management or sales experience in a business-to-business environment, with healthcare or supply chain experience being a plus. They should be confident, outgoing, well-organized, and self-motivated.
Top Benefits:
401-K
Health Insurance
Yesterday
Remote
367 Employees
3-5 Years of Experience
367 Employees
3-5 Years of Experience
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
Customer Success Manager role at CommerceIQ, responsible for managing and growing relationships with Agency customers to ensure successful adoption of the product. Requires expertise in the CommerceIQ platform, Ecommerce/Retail Media advertising, and data analysis to drive growth for customers and achieve KPIs. Remote position in the United States.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
Yesterday
Remote
638 Employees
$65K-$105K Annually
3-5 Years of Experience
638 Employees
$65K-$105K Annually
3-5 Years of Experience
Payments • Financial Services
Customer Success Manager responsible for engaging strategic customers, driving customer satisfaction, and building mutually beneficial relationships. Tasks include defining success, driving adoption, and advocating for customer needs. Must have 3+ years of experience in management consulting or value selling, with the ability to work with C-Level executives and understand financial services and technology trends.
23 Hours Ago
Remote
248 Employees
$52K-$60K Annually
3-5 Years of Experience
248 Employees
$52K-$60K Annually
3-5 Years of Experience
Edtech
As a Customer Success Manager at StudyPoint, you will be responsible for providing exceptional customer service, managing tutors, growing the business through consultative sales, and ensuring successful relationships between students, families, and tutors. This role involves handling a high volume of customer interactions and achieving monthly revenue goals through data-driven strategies and continuous development.
Yesterday
Remote
$150K-$200K Annually
3-5 Years of Experience
$150K-$200K Annually
3-5 Years of Experience
Software
The Customer Success Manager (CSM) will manage customer loyalty and adoption of Saviynt’s innovative products and services using our customers’ business objectives and priorities as the foundation of the work they perform.
Yesterday
Remote
245 Employees
3-5 Years of Experience
245 Employees
3-5 Years of Experience
Cloud • Security • Software • Cybersecurity
FireMon is seeking a Customer Success Manager to own strategic accounts, ensure customer satisfaction, drive adoption, and maximize ROI. The role involves onboarding, engaging with customers, resolving issues, and partnering with internal teams for customer success. The ideal candidate will exceed performance targets and provide valuable insights to drive innovation and continuous improvement.
Top Benefits:
401-K
Adoption Assistance
Company Outings
+14 More
16 Hours Ago
Remote
23 Employees
5-7 Years of Experience
23 Employees
5-7 Years of Experience
Financial Services
Looking for a Customer Success Manager to manage enterprise accounts, execute customer success strategies, improve processes, plan account expansion initiatives, and ensure customer satisfaction. Ideal candidate has 5+ years of experience in SAAS customer success, proficiency in Salesforce, and excellent communication skills.
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