Top Remote Customer Success Jobs

The Customer Success Associate manages and retains a portfolio of customers post-implementation, focusing on account health, product adoption, and renewal readiness.

Manage customer relationships, ensure satisfaction, address inquiries, conduct product demos, and collaborate with internal teams to improve customer success.

Manage post-sales cloud customer relationships for a Cloud Solution Partner program: conduct business reviews, identify cost-optimization, escalate and resolve issues, document processes, define KPIs/SLAs, and ensure high customer satisfaction while steering CSP operations.

Manage a portfolio of customers to drive satisfaction, retention, and growth. Identify expansion opportunities, coordinate programs and projects, collaborate with delivery and product teams, support pilots/renewals, and visit customers or company offices as needed. Maintain flexible schedule and travel quarterly to headquarters and occasionally to customer sites or events.

Manage a portfolio of SaaS customers to drive satisfaction, retention, and growth. Coordinate programs and projects, identify expansion opportunities, collaborate with delivery teams, support pilots/renewals, and travel for customer meetings and quarterly headquarters alignment.

The Strategic Client Success Manager ensures client satisfaction and retention within a portfolio of strategic relationships, focusing on operational excellence and value delivery. The role involves account management, data-driven performance discussions, and cross-functional collaboration to drive growth and mitigate risks.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

The Strategic Customer Success Manager will drive engagement and retention for healthcare clients, ensuring they gain maximum value from Clarium's AI-powered platform through proactive relationship management and cross-functional coordination.

The Customer Success Engineer ensures customer satisfaction through technical expertise, onboarding, support, and driving adoption of data security solutions, while maintaining strong relationships and advocating for customer needs.

Manage relationships with dealership customers to drive product adoption, demonstrate ROI, minimize churn, analyze performance data, and coordinate cross-functional plans to optimize customer lifetime value and revenue opportunities.

Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.

As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

Own new-customer onboarding: run kickoff calls, product walkthroughs and training; configure the platform to customer needs; track progress in CRM; identify and mitigate adoption risks; collect feedback for Product; collaborate with Sales and Support; manage renewals, upsells, and documentation.

As a Customer Success Manager, you will drive customer success through training and support while managing relationships with farms utilizing ag-tech solutions.

The Customer Success Manager at Orchard Robotics will oversee customer onboarding, training, and support for AI technology, ensuring clients successfully implement and benefit from our ag-tech solutions.

Lead a Customer Success team, manage key semiconductor accounts, drive customer adoption, and translate technical challenges into solutions for strategic growth.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

As a Shopify Account Manager at Bask, you will enhance customer experience, own the full customer lifecycle, and analyze engagement metrics while collaborating across teams.

Manage the full customer lifecycle by building relationships, driving user adoption, analyzing metrics, and delivering product demos in a fast-paced startup environment.

The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.

Work directly with healthcare customers to onboard and support production EDI and API integrations, triage payer/claim issues, identify product gaps, document runbooks, and use data to track customer health and retention.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.