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Top Remote Senior Customer Success Manager Jobs
The Senior Customer Success Manager at Device42 is responsible for fostering relationships with large, strategic customers to enhance software utilization and drive satisfaction. This role involves understanding customer needs, engaging cross-functionally, managing customer journeys, reporting on customer health, and identifying growth opportunities within accounts.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.
As a Senior Customer Success Manager, you will work with Public Safety clients to ensure full adoption of Motorola's software, focusing on maximizing usage, value realization, and overall product satisfaction. Your role involves building relationships, understanding agency goals, and delivering tailored solutions to enhance customer experiences and outcomes.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
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The Senior Customer Success Manager engages with customers to improve platform application and achieve business outcomes. They build strong relationships, ensure customer satisfaction, drive renewals, and proactively manage the customer lifecycle using various tools to report on client health and usage. Their role includes anticipating needs, inspiring change, and supporting global enterprise clients.
As a Senior Customer Success Manager at CrowdStrike, you will help customers maximize their investment in LogScale and Next-Gen SIEM products. Responsibilities include fostering customer relationships, driving product adoption, managing renewals, conducting business reviews, and advocating for customer needs internally. Strong customer service and problem-solving skills are essential for success in this role.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
As a Senior Customer Success Manager at Fundraise Up, you will manage a portfolio of approximately 50 non-profit accounts, providing account management throughout the customer lifecycle. Responsibilities include driving product adoption, resolving technical issues, delivering training, and collaborating with various teams to ensure customer satisfaction and retention.
The Senior Customer Success Manager will lead customer onboarding, establish relationships with clients, coordinate meetings with internal teams, prepare renewal audits, and deliver executive reviews while managing customer issues and documentation. This role requires strong communication skills and proficiency in Salesforce and Microsoft/Google tools.
The Senior Customer Success Manager will be responsible for proactive communication with customers, ensuring retention, developing long-term relationships, collecting feedback for product teams, and supporting projects for customer success. The role involves collaboration with sales and support groups to enhance customer experience and optimize the use of product features.
As a Senior Customer Success Manager at CoLab, you will ensure customers achieve their desired business outcomes by maximizing the value derived from the CoLab partnership. This includes building relationships at various organizational levels, analyzing product usage, providing solutions, and leading risk mitigation strategies. Your role is central to customer retention, revenue growth, and customer advocacy, while also mentoring team members and collaborating with Sales and Product teams.
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
The Senior Strategic Customer Success Manager at Samsara will work closely with major clients in the US and Canada, providing strategic advice on leveraging Samsara's technology to enhance operational efficiency and drive business value, while managing the customer lifecycle from onboarding to renewal.
The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.
The Senior Customer Success Manager at Syndio will forge enduring client relationships to ensure success with workplace equity tools. Responsibilities include providing strategic guidance, collaborating with cross-functional teams, analyzing client needs, and influencing product direction while also participating in advanced training programs related to workplace equity.
As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.
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