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Top Remote Senior Customer Success Manager Jobs

2 Days Ago
Denver, CO, USA
Remote
Hybrid
5,500 Employees
114K-164K Annually
Senior level
5,500 Employees
114K-164K Annually
Senior level
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Senior Customer Success Manager at Device42 is responsible for fostering relationships with large, strategic customers to enhance software utilization and drive satisfaction. This role involves understanding customer needs, engaging cross-functionally, managing customer journeys, reporting on customer health, and identifying growth opportunities within accounts.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+45 More
2 Days Ago
2 Locations
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
2 Days Ago
USA
Remote
1,700 Employees
144K-160K Annually
Senior level
1,700 Employees
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
3 Days Ago
Framingham, MA, USA
Remote
Hybrid
900 Employees
Senior level
900 Employees
Senior level
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.
Top Benefits:
401-K
401-K Matching
Company Equity
+58 More
4 Days Ago
Virginia, USA
Remote
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you will work with Public Safety clients to ensure full adoption of Motorola's software, focusing on maximizing usage, value realization, and overall product satisfaction. Your role involves building relationships, understanding agency goals, and delivering tailored solutions to enhance customer experiences and outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
7 Days Ago
USA
Remote
3,500 Employees
Senior level
3,500 Employees
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+56 More
10 Days Ago
USA
Remote
420 Employees
112K-160K Annually
Mid level
420 Employees
112K-160K Annually
Mid level
Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
11 Days Ago
7 Locations
Remote
2,800 Employees
74K-118K Annually
Senior level
2,800 Employees
74K-118K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+54 More

Featured Jobs

11 Days Ago
USA
Remote
1,700 Employees
144K-160K Annually
Senior level
1,700 Employees
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager engages with customers to improve platform application and achieve business outcomes. They build strong relationships, ensure customer satisfaction, drive renewals, and proactively manage the customer lifecycle using various tools to report on client health and usage. Their role includes anticipating needs, inspiring change, and supporting global enterprise clients.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
11 Days Ago
USA
Remote
10,000 Employees
100K-170K Annually
Mid level
10,000 Employees
100K-170K Annually
Mid level
Cloud • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager at CrowdStrike, you will help customers maximize their investment in LogScale and Next-Gen SIEM products. Responsibilities include fostering customer relationships, driving product adoption, managing renewals, conducting business reviews, and advocating for customer needs internally. Strong customer service and problem-solving skills are essential for success in this role.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+47 More
12 Days Ago
Boston, MA, USA
Remote
Hybrid
29 Employees
Senior level
29 Employees
Senior level
Cloud • Greentech • Information Technology • Software • Energy
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+23 More
15 Hours Ago
USA
Remote
95 Employees
100K-150K Annually
Senior level
95 Employees
100K-150K Annually
Senior level
Software
As a Senior Customer Success Manager at Fundraise Up, you will manage a portfolio of approximately 50 non-profit accounts, providing account management throughout the customer lifecycle. Responsibilities include driving product adoption, resolving technical issues, delivering training, and collaborating with various teams to ensure customer satisfaction and retention.
12 Hours Ago
New Jersey, USA
Remote
972 Employees
95K-143K Annually
Senior level
972 Employees
95K-143K Annually
Senior level
Software
The Senior Customer Success Manager will lead customer onboarding, establish relationships with clients, coordinate meetings with internal teams, prepare renewal audits, and deliver executive reviews while managing customer issues and documentation. This role requires strong communication skills and proficiency in Salesforce and Microsoft/Google tools.
13 Hours Ago
Tennessee, USA
Remote
24,000 Employees
Expert/Leader
24,000 Employees
Expert/Leader
eCommerce • Fintech • Payments
The Senior Customer Success Manager will be responsible for proactive communication with customers, ensuring retention, developing long-term relationships, collecting feedback for product teams, and supporting projects for customer success. The role involves collaboration with sales and support groups to enhance customer experience and optimize the use of product features.
Top Benefits:
401-K
Company Outings
Dental Insurance
+14 More
2 Days Ago
3 Locations
Remote
91 Employees
Mid level
91 Employees
Mid level
Software • Web3
As a Senior Customer Success Manager at CoLab, you will ensure customers achieve their desired business outcomes by maximizing the value derived from the CoLab partnership. This includes building relationships at various organizational levels, analyzing product usage, providing solutions, and leading risk mitigation strategies. Your role is central to customer retention, revenue growth, and customer advocacy, while also mentoring team members and collaborating with Sales and Product teams.
3 Days Ago
8 Locations
Remote
150 Employees
120K-141K Annually
Senior level
150 Employees
120K-141K Annually
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Senior Customer Success Manager, you will guide clients towards workplace equity by building relationships, advising on strategies, and driving the usage of equity tools while collaborating with various teams to enhance client satisfaction and retention.
9 Days Ago
United States
Remote
2,800 Employees
107K-144K Annually
Senior level
2,800 Employees
107K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Strategic Customer Success Manager at Samsara will work closely with major clients in the US and Canada, providing strategic advice on leveraging Samsara's technology to enhance operational efficiency and drive business value, while managing the customer lifecycle from onboarding to renewal.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+57 More
4 Days Ago
USA
Remote
237 Employees
Senior level
237 Employees
Senior level
Software
The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.
4 Days Ago
USA
Remote
1,557 Employees
115K-128K Annually
Senior level
1,557 Employees
115K-128K Annually
Senior level
Healthtech • Software
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
4 Days Ago
US
Remote
275 Employees
Senior level
275 Employees
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
6 Days Ago
US
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Senior Customer Success Manager at Syndio will forge enduring client relationships to ensure success with workplace equity tools. Responsibilities include providing strategic guidance, collaborating with cross-functional teams, analyzing client needs, and influencing product direction while also participating in advanced training programs related to workplace equity.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.
7 Days Ago
United States
Remote
112 Employees
Senior level
112 Employees
Senior level
Artificial Intelligence • Other • Sales • Software
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.
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