Top Remote Senior Customer Success Manager Jobs
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
Senior Customer Success Manager responsible for managing strategic relationships with B2B clients, leading onboarding processes, ensuring long-term client success, increasing client investment, and collecting product feedback to influence roadmap. Requires 5+ years of relevant experience in sales, consulting, or customer-facing roles within a SaaS business.
As a Senior Customer Success Manager at LogicManager, you will be responsible for nurturing and expanding customer programs. This includes managing a portfolio of assigned accounts, supporting customers in utilizing LogicManager, collaborating on retention strategies, prospecting new leads, conducting demos, advocating for customer needs, and offering industry insights. You'll need 4-7 years of customer-facing experience and a bachelor's degree.
The Customer Success Manager at Saviynt will be responsible for managing customer loyalty and adoption of the company's products and services, driving value-based outcomes, and ensuring customer satisfaction and retention. The role involves being the primary point of contact for customers, overseeing subscription renewals, developing relationships with key personnel, monitoring product utilization, and acting as the voice of the customer to drive continuous improvement.
Looking for a Senior Customer Success Manager to establish and expand relationships with key customer accounts, drive success and retention, collaborate with clients to optimize freight management, and deliver actionable insights to drive savings for customers. Requires minimum 7 years of strategic account management experience in a business-to-business environment.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Senior Customer Success Manager will play an important role in helping our Enterprise customers transform the way they assess security risk. They will manage customer relationships, ensure customer happiness, and communicate the value of the product.
Senior Customer Success Manager, responsible for growing the B2B vertical by driving impact through customer relationships. Will lead clients through onboarding, ensure long-term success, identify opportunities for increased investment, and collect product feedback. Must have a B.S. or M.S. in Business Administration and 5+ years of relevant experience in sales, consulting, or customer-facing roles within the SaaS payment industry.
Featured Jobs
As a Senior Customer Success Manager, you will drive success within client accounts, accelerate digital transformation, ensure widespread adoption, and foster client relationships to secure renewals and expansions. You will contribute to change readiness and influence customer initiatives for transformative change.
Looking for a Customer Success Manager to build successful security testing programs for customers, maintain high satisfaction, and drive product adoption. Must engage with stakeholders, manage renewals, identify upsell opportunities, and deliver executive business reviews.
The Senior Customer Success Manager will own and deepen client relationships, ensure smooth onboarding, manage retention metrics, drive revenue growth, and provide proactive communication and documentation to clients. Responsibilities also include contract negotiation, customer outcomes, data analysis, and customer feedback collection. The role requires a 4-year degree or equivalent experience and at least 5 years of customer success experience.
The Customer Success Manager will develop and maintain relationships with key customers, drive their success with the company's platform, and serve as their advocate within the business.
Senior Customer Success Manager responsible for leading a portfolio of customers, ensuring value realization, and coordinating cross-functional teams. Key responsibilities include driving customer value, facilitating customer outcomes, cultivating customer relationships, onboarding, adoption, advising, monitoring, success planning, business reviews, escalation management, advocacy, and project management.
Join Syncro as a Senior Customer Success Manager to deliver constant value to Managed Service Providers and IT Professionals. Build trusted relationships, ensure high satisfaction, and increase product adoption among Small Business customers.
The Sr. Customer Success Manager will ensure client satisfaction with the Arise platform and provide thought leadership as a trusted advisor.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Senior Customer Success Manager role at Grafana Labs, focusing on driving product adoption and ensuring customer success within the US federal government and non-federal customers.
Seeking a Senior Customer Success Manager to build long-term relationships with clients, act as a trusted advisor, and proactively engage stakeholders to drive successful client partnerships.
The Senior Customer Success Manager (Growth) at Augmedix is responsible for strengthening customer partnerships, driving revenue growth, and leading account strategies to support expansion and growth opportunities. The role involves working cross-functionally, building and deepening executive relationships, and influencing long-term strategic direction across enterprise health systems.
As a Senior Customer Success Manager at Quisitive, you will provide technical leadership and growth for subscription-based customers. Your role will involve being a customer advocate, ensuring client outcomes are achieved, and driving continuous improvement across Microsoft cloud solutions deployed in client accounts.
Senior Customer Success Manager responsible for driving customer relationships, promoting growth, and retention. Must possess in-depth knowledge of company products, effective communication skills, and the ability to provide actionable insights to clients.
Senior Customer Success Manager responsible for managing customer relationships, driving growth, and minimizing churn. Requires expertise in Salesforce, Gainsight, CRM systems, and strong communication skills. Team-oriented, detail-oriented, and proactive in identifying growth opportunities and client issues.
Hiring a Senior Customer Success Manager to work with enterprise customers on scaling and product expansion. Responsibilities include building relationships, revenue expansion, and conducting business reviews. Fintech industry experience and client-facing experience required. Technical aptitude, strong communication skills, and project management skills are also important. Remote-first company with competitive benefits and salary range of $100k - $130k + Variable Compensation.
The Senior Customer Success Manager will be responsible for driving product adoption and commercial ownership of strategic customer accounts. They will act as a product expert and consultant to help customers achieve their desired business results. They will collaborate with various departments and continuously improve their skills.
Senior Customer Success Manager responsible for driving product adoption and ensuring customer success with Grafana. Manages post-sales journey, onboarding, and renewal process. Collaborates with sales team, conducts customer meetings, and drives expansion revenue opportunities. Requires technical experience, customer management skills, and remote work proficiency.
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