Top Remote Senior Customer Success Manager Jobs
The Senior Customer Success Manager will lead and develop growth strategies for retail partners, advocate for their interests, and refine customer success methodologies. This role involves collaboration with various teams, onboarding new partners, monitoring KPIs, and improving customer engagement through strategic consultations.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
In this role, you will manage a high-touch onboarding process for enterprise clients in the mortgage servicing industry, drive customer adoption of digital tools, identify growth and risk mitigation opportunities, mentor junior team members, maintain accurate customer records, and facilitate executive business reviews to enhance client relationships.
The Sr. Customer Success Manager is responsible for managing customer relationships, ensuring product adoption, and driving overall satisfaction. They will lead efforts to enhance client health and retention, develop proactive strategies for at-risk customers, and create advocates for the product through consistent communication and support.
The Senior Customer Success Manager will enhance customer relationships, drive product adoption, and facilitate business processes to ensure revenue growth. Responsibilities include managing customer success, conducting performance reviews, resolving issues, and providing tailored training sessions while collaborating with various teams for effective service delivery.
The Senior Strategic Customer Success Manager is responsible for owning the Customer Lifecycle for a set of Strategic accounts, from onboarding to renewal staging. They build strong relationships, act as a trusted advisor, work with Sales Team to design customer success plans, and ensure customer objectives are met.
The Senior Customer Success Manager at Motorola Solutions engages post-sale with customers to drive adoption and satisfaction, ensuring retention. Responsibilities include fostering partnerships, monitoring customer health, creating success plans, analyzing data for decision-making, and collaborating across teams to enhance customer experience and product use.
The Senior Client Success Manager is responsible for managing client relationships, ensuring service excellence, and achieving financial and operational goals by overseeing engagement with clients in the Dealer Group and Retail verticals. This role includes leading growth initiatives, facilitating internal collaboration, and providing market insights to enhance business strategies.
Featured Jobs
The Senior Customer Success Manager at Glassdoor will enhance customer retention by acting as a trusted advisor and expert on Glassdoor's products. Responsibilities include onboarding clients, conducting executive business reviews, managing employer content and recruitment advertising efforts, collaborating with various internal teams, and understanding client business drivers to achieve success metrics.
The Senior Customer Success Manager at Glassdoor engages and supports customers in adopting and optimizing Glassdoor's products, focusing on Employer Branding and Online Recruiting. Responsibilities include onboarding clients, conducting Executive Business Reviews, managing advertising campaigns, and collaborating with sales and other internal teams to meet customer goals.
As a Senior Customer Success Manager, your mission is to foster client loyalty and success by ensuring product adoption and satisfaction among advanced clients. You'll develop strategic client engagement, align services with client goals, and act as a liaison between clients and internal teams. You're expected to work autonomously, manage a portfolio effectively, and utilize the Energage platform for enhanced customer experiences.
The Senior Customer Success Manager at Glassdoor will engage with customers, ensuring they understand and adopt Glassdoor's products, particularly in Employer Branding and Online Recruiting. Responsibilities include onboarding customers, conducting Executive Business Reviews, optimizing recruitment advertising campaigns, and working closely with Sales to meet customer success criteria.
As a Senior Customer Success Manager at xSuite, you will foster customer relationships, support users transitioning from sales to active use of products, and present solutions. Responsibilities include regular communication with clients, coordinating sales efforts, and preparing reports.
As a Senior Customer Success Manager at LivePerson, you will drive growth, develop relationships, create customer success plans, translate financial terms into ROI, manage stakeholders, and monitor product adoption. Requires 6+ years experience in customer-facing roles and strong understanding of SaaS and digital trends.
The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.
The Senior Client Success Manager will lead daily client activities for assigned markets, manage partnerships, and ensure service excellence and financial goal achievement. Responsibilities include building client relationships, driving performance reviews, advocating for clients internally, and developing strategies to improve service utilization and growth.
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As a Senior Customer Success Manager at Twilio, you will be responsible for driving customer satisfaction by developing and executing strategies that align customers' goals with company objectives, ensuring comprehensive adoption of the Segment platform. You will manage customer relationships, advocate for their needs, and identify opportunities for account growth while collaborating with internal teams to optimize implementations.
The Senior Customer Success Manager at Unite Us will manage relationships with large-tier customers, ensuring satisfaction and retention. Responsibilities include client renewals, developing success plans, analyzing data for insights, and leading user training. The role requires strategic and tactical execution capabilities to drive customer success and value through collaboration and mentorship.
The Senior Customer Success Manager role involves owning and deepening client relationships with top tier accounts, managing retention metrics, advising clients on product usage, and ensuring customer satisfaction and revenue growth. Responsibilities include client onboarding, relationship management, proactive communication, customer retention, revenue growth strategies, contract negotiation, customer outcomes, de-escalation, customer feedback analysis, and advocate identification.
As a Senior Customer Success Manager at AppOmni, you will be responsible for engaging and enabling AppOmni’s largest customers, driving the full customer lifecycle, and ensuring customer success. You will build strong relationships, drive product adoption, and act as a trusted advisor on the AppOmni product. Your focus will be on customer satisfaction and retention, as well as collaborating with internal teams to enhance customer experience.
The Sr Customer Success Manager will work with retailer grocers to develop relationships that foster retention and growth of Inmar/MarTech solutions, assist in marketing and merchandising efforts, and manage various media campaigns and events.
The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.
The Senior Customer Success Manager will manage customer relationships to ensure satisfaction and long-term success. Responsibilities include understanding customers' business needs, conducting business reviews, leading user training, and advocating for customer feedback and needs within the organization. This role is key in driving customer engagement and retention while supporting overall business goals.
Seeking an experienced Senior Customer Success Manager to drive customer satisfaction, retention, and growth for key enterprise clients. Responsible for lifecycle management, relationship building, and collaboration with internal stakeholders. Requires 5 years of experience in customer success or related field, strong communication skills, and passion for exceptional service.
As a Senior Customer Success Manager, you will serve as a trusted advisor to customers, ensuring successful onboarding and optimal utilization of CockroachDB. Your role involves identifying customer pain points, driving adoption, managing multiple workstreams, and fostering relationships to prevent churn and expand account usage. You will also conduct business reviews and collaborate with sales and technical teams.
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