Top Remote Senior Customer Success Manager Jobs
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
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As a Senior Customer Success Manager, you will support strategic customers in achieving their goals by developing customized plans, enhancing their utilization of the platform, and driving net revenue retention through effective relationship management.
As a Senior Customer Success Manager, you'll enhance customer engagement with the LogScale/Next-Gen SIEM products, ensuring successful onboarding, driving adoption, and managing renewals to promote growth. You'll build relationships, assist customers in achieving their objectives, advocate for their needs within the company, and share customer success stories.
As a Senior Customer Success Manager at VelocityEHS, you will be responsible for developing strategic success plans, driving customer adoption and satisfaction, collaborating internally and externally, and ensuring that customers achieve their Environmental, Health, and Safety (EHS) and Environmental, Social, and Governance (ESG) goals through the use of our software solutions.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
Serve as the product expert and mental health advocate for a book of business made up of enterprise Spring Health customers. Develop and maintain positive working relationships with multiple customers and consultants. Drive revenue through member engagement strategies. Bachelor's degree preferred with a deep passion for transforming the U.S. healthcare system, with 7+ years of experience in account management/customer success/implementation specialist/healthcare management at an early stage company.
As a Payer Senior Customer Success Manager, you will manage health plan customers, developing strong relationships and ensuring service delivery according to contractual obligations. You'll advocate for customers internally, oversee the customer lifecycle, and provide strategic insights for performance improvement while driving revenue growth through member engagement strategies.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
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As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.
The Senior Customer Success Manager at Syndio will forge enduring client relationships to ensure success with workplace equity tools. Responsibilities include providing strategic guidance, collaborating with cross-functional teams, analyzing client needs, and influencing product direction while also participating in advanced training programs related to workplace equity.
The Senior Customer Success Manager at UtilityAPI will own the business relationship with utility partners, drive product adoption, identify growth opportunities, and ensure customer satisfaction. This role includes conducting business reviews, managing contract renewals, and advocating for best practices while maintaining strong stakeholder relationships, all aimed at enhancing customer retention and product utilization.
As a Senior Customer Success Manager at Leapwork, you'll manage Enterprise/Strategic clients, ensuring adoption and value realization through onboarding, communication of ROI, and renewal processes. You'll collaborate cross-functionally to address customer needs and identify upsell opportunities while maintaining strong relationships to minimize churn risk.
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
As a Senior Customer Success Manager at Syndio, you will build and maintain relationships with high-profile clients, guiding them in workplace equity strategies and ensuring their compliance. You will collaborate with various teams within the company, provide advanced analysis, and contribute insights to enhance client satisfaction and drive product improvements.
As a Senior Customer Success Manager, you will drive platform adoption and assess customer engagement health. Your role will involve providing strategic insights, advocating for customer needs, and collaborating with internal stakeholders to enhance the product and ensure customer satisfaction throughout their journey with Outreach.
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
The Senior Customer Success Manager at Syndio is responsible for building and maintaining relationships with high-profile clients to achieve workplace equity objectives. This role involves acting as a trusted advisor, guiding clients through compliance needs, product usage, and strategic planning. Collaboration with various teams is essential to ensure a seamless customer journey, as well as providing insights to shape customer service strategies and optimizing client engagement.
The Senior Customer Success Manager at Syndio will oversee relationships with high-profile clients, guiding them through workplace equity strategies, ensuring compliance, and enhancing the use of equity tools. The role involves collaborating with cross-functional teams to drive customer satisfaction, retention, and product innovation based on client feedback.
As a Senior Customer Success Manager at Syndio, you'll build relationships with key decision makers, guiding them on workplace equity strategies and ensuring compliance. You'll mentor clients, analyze their needs, collaborate with cross-functional teams, and shape customer service strategies while providing expert insights on workplace equity legislation.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
As a Senior Customer Success Manager at Simpplr, you'll manage complex client relationships post-sales, driving user adoption and achieving customer objectives. You'll serve as a trusted advisor, fostering engagement, advocating for customer needs, and executing strategic initiatives for long-term success.
The Senior Customer Success Manager at Venn will act as a primary contact for clients, driving platform adoption and ensuring successful execution of campaigns. Responsibilities include managing client relationships, providing training, tracking engagement, and enhancing partnership through data insights while collaborating with cross-functional teams.
RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.
The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix solutions, consulting with customers at all levels. This role focuses on developing trusted relationships, managing customer success plans, overseeing onboarding, and ensuring satisfaction by promoting best practices and product usage. Key tasks include collaborating with sales for smooth transitions, handling escalations, and identifying risks to customer outcomes.
The Enterprise Senior Customer Success Manager at Kasada will focus on building and maintaining successful relationships with enterprise customers, providing strategic guidance and ensuring maximum value adoption of Kasada's cybersecurity solutions. The role involves analyzing customer health metrics, collaborating with cross-functional teams, and addressing critical customer issues to enhance the overall customer experience.
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