Top Remote Senior Customer Success Manager Jobs
As a Sr. Customer Success Manager at Greenlight Guru, you will be responsible for ensuring product adoption, improving client health, and driving overall satisfaction. You will work with customers to maximize the use of Greenlight Guru's solutions and establish trusted advisor relationships.
CertifID is seeking a dynamic and accomplished Senior Customer Success Manager with a proven track record of managing Enterprise customers. The role involves managing a book of business consisting of CertifID's largest strategic customers, developing strong relationships with key stakeholders, driving customer engagement and usage, and serving as a trusted advisor on CertifID's products.
The Senior Customer Success Manager at BlackLine is responsible for delivering post-sales efforts to assigned customers via a consultative Customer Success program strategy, optimizing customer adoption and satisfaction. They provide coaching, business reviews, and success planning aligned with customer goals. The role involves mentoring new CSMs, leading customer events, and developing trusted advisor relationships with key stakeholders.
CertifID is looking for a Senior Customer Success Manager to manage Enterprise customers, guide them through onboarding to adoption, and drive ongoing success. Responsibilities include managing strategic accounts, developing relationships with key stakeholders, creating and executing success plans, and serving as a customer advocate. This role offers the opportunity to work with a dynamic team dedicated to enhancing security and fighting fraud.
Join a fast-growing Boston-based software startup specializing in energy efficiency solutions. Seeking a Senior Customer Success Manager to ensure clients maximize value from technology and services. Responsibilities include onboarding, building relationships, providing training and support, and advocating for customer needs within the company. Ideal candidates have 5-10+ years of customer-oriented experience, familiarity with residential construction and energy efficiency industries, and a Bachelor's degree. Must possess excellent communication, organizational, and technology skills, as well as key personal traits such as problem-solving abilities, analytical mindset, and high energy.
Senior Customer Success Manager responsible for proactive customer communication, business reviews, renewals, and service opportunities. Acts as customers' trusted advisor, identifies opportunities for success, and collaborates with internal teams. Develops client relationships, drives advocacy, and ensures service quality. Collects feedback, supports projects, and optimizes customer health. Requires 8 years of client-facing experience in the financial industry. Bachelor's degree required.
The Senior Customer Success Manager at Nexthink is responsible for supporting growth and customer retention by guiding strategic customers along their DEX maturity journey. Key responsibilities include building strong customer relationships, identifying opportunities for upselling, and ensuring positive customer outcomes through extensive use of value tracking activities.
As a Senior Customer Success Manager at Kalderos, you will lead customers through onboarding, provide ongoing support, and ensure optimal utilization of drug discount and rebate products. You will engage with stakeholders, monitor accounts, troubleshoot issues, and maintain strong customer relationships.
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Full-time Senior Customer Success Manager role at Motorola Solutions working with California Strategic Customers to maximize usage, value, and product satisfaction of Public Safety software. Responsible for transitioning new business to ongoing use, value creation, and product satisfaction, ensuring customer expectations are exceeded, and driving statewide and regional strategies. Responsibilities include aligning Motorola Software to agency outcomes, building strong customer relationships, and influencing decision-making processes.
As a Senior Customer Success Manager at Superhuman, you will be responsible for building strategic relationships with Enterprise customers, developing processes, ensuring customer satisfaction, retention, and expansion.
As a Senior Customer Success Manager at Motorola Solutions, you will work with new and existing Public Safety clients nationwide to maximize usage, value, and product satisfaction. Responsibilities include aligning Motorola Software to agency outcomes, developing strong customer relationships, and translating public safety best practices into recommendations.
Serve as a Senior Customer Success Manager working nationwide with Public Safety clients to maximize usage, value, and product satisfaction. Responsible for partnering with customers to promote full adoption of Motorola products and services, ensuring desired outcomes are realized. Drive statewide and regional strategies as appropriate, identify opportunities for continuous improvement, and adhere to process and best practices.
As a Senior Customer Success Manager at Spring Health, you will be responsible for supporting relationships with enterprise customers, driving engagement strategies, and ensuring contract renewals. The role involves being a product expert, developing positive relationships with customers, and providing key feedback for process improvements. Success in this role is measured by meeting or exceeding Net CACV Retention goals. The ideal candidate will have a deep passion for transforming the healthcare system and at least 7 years of experience in the B2B2C vendor space.
Manage long-term customer relationships, drive product adoption, handle escalations, and ensure customer success for a SaaS company in the restaurant industry. Collaborate with sales, onboarding, and product teams to meet customer goals and metrics.
As a Senior Customer Success Manager at Motorola Solutions, you will work nationwide with Public Safety clients to maximize product usage, value, and satisfaction. Responsibilities include aligning Motorola software with agency outcomes, developing strong customer relationships, and providing strategic recommendations to agency contacts.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, relationship-building, product knowledge, project management, and organizing skills.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers, managing post-sale experiences, and driving customer retention through value demonstration. Develop and maintain long-term relationships with stakeholders, collaborate cross-functionally, and provide feedback to internal teams.
Lead covered entity stakeholders through the adoption and production use of drug discount and rebate products, troubleshoot issues, work with key stakeholders, monitor success metrics, and drive customer satisfaction and growth.
Senior Customer Success Manager role at xSuite North America, responsible for promoting products, developing customer relationships, coordinating sales efforts, and providing regular reports. Ideal for candidates with 3-5 years experience in Financial, Technical, Business Administrative, or SAP FI/CO Analyst settings.
As a Senior Customer Success Manager at Hyperscience, you will build long-lasting relationships with customers, provide prescriptive solutions, drive adoption metrics, launch new use cases, and collaborate cross-functionally to ensure customer success. This full-time, fully remote role reports to the Director of Customer Success.
Senior Customer Success Manager at Insightful, collaborating with strategic customers to drive adoption and value from solutions. Responsibilities include client relationship-building, onboarding, and revenue growth initiatives. Ideal candidates have 5+ years in Customer Success Role, analytical thinking, and strong communication skills.
As a Senior Client Success Manager at Affirm, you will oversee key/enterprise merchant accounts to drive strategic business results and revenue growth. This role involves account and project management to scale revenue capabilities, collaborate with stakeholders, and ensure customer satisfaction. Bachelor's degree and 8-10 years of customer-facing experience in a high-tech environment are required. The base pay range is $155,000 - $217,500 per year. Visa sponsorship is not available for this position.
Seeking an experienced Senior Customer Success Manager to drive customer satisfaction, retention, and growth for key enterprise clients. Responsible for lifecycle management, relationship building, and collaboration with internal stakeholders. Requires 5 years of experience in customer success or related field, strong communication skills, and passion for exceptional service.
RevenueCat is seeking a Senior Customer Success Manager to build and maintain relationships with customers, develop collaborative action plans, and help customers grow their businesses. The role involves managing customer relationships, providing insights and tactics, and contributing to team initiatives.
Senior Customer Success Manager at Horizons responsible for managing global clientele seeking international expansion. Key responsibilities include client relationship management, strategic account growth, client success, and mentoring junior team members.
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