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Top Remote Customer Success Jobs

8 Days Ago
US
Remote
94 Employees
Entry level
94 Employees
Entry level
Software
As a Customer Success Manager, you will manage accommodation requests, provide personalized housing options through enterprise software, and build relationships with relocation consultants while supporting reporting on conversion figures.
9 Days Ago
USA
Remote
37 Employees
32-35
Junior
37 Employees
32-35
Junior
Retail • Analytics
As a Customer Success Associate, you will assist in onboarding and supporting customers, ensure product adoption, resolve inquiries, build relationships, gather feedback, and maintain records. You will play a key role in driving customer satisfaction and success, contributing to product improvement and overall company goals.
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide a portfolio of customers in achieving their workplace equity goals by building lasting relationships, advising on compliance and usage of equity tools, and collaborating with various teams to enhance customer experience and satisfaction.
9 Days Ago
14 Locations
Remote
510 Employees
Junior
510 Employees
Junior
AdTech • Digital Media • News + Entertainment • Other
The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+44 More
7 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will build strong relationships with clients, guiding them to achieve workplace equity goals and ensuring ongoing compliance. The role involves strategic advising on equity tools, collaborating with various teams, and influencing the company's customer service strategy to enhance client satisfaction and success.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, build strong relationships, and provide ongoing support and compliance assistance. Your role involves collaborating with various teams to enhance customer experience and influence company strategies based on evolving customer needs.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will lead relationships with clients, particularly large enterprise accounts, to help them achieve workplace equity goals. The role involves collaboration with various teams to support customer needs, driving product usage, managing renewals, and ensuring compliance with equity strategies. Key responsibilities include communication with stakeholders, understanding customer needs, and influencing service strategies.
8 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager, you will own customer relationships, helping clients achieve their workplace equity goals. You'll engage with decision-makers, support compliance needs, and drive tool usage while collaborating with various teams. You'll also participate in training to enhance your knowledge of workplace equity.
6 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations to achieve workplace equity by managing customer relationships, guiding them in compliance and product usage, collaborating with internal teams, and supporting customer goals to enhance satisfaction and drive renewals.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager will empower organizations to achieve workplace equity by maintaining relationships with customers, guiding them on strategies, ensuring compliance, driving product usage, and collaborating with various teams. The role involves engaging with C-suite executives, synthesizing customer needs, and contributing to customer service strategies.
8 Days Ago
United States
Remote
88 Employees
Entry level
88 Employees
Entry level
Software
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+1 More
8 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Senior Customer Success Manager at Syndio is responsible for building and maintaining relationships with high-profile clients to achieve workplace equity objectives. This role involves acting as a trusted advisor, guiding clients through compliance needs, product usage, and strategic planning. Collaboration with various teams is essential to ensure a seamless customer journey, as well as providing insights to shape customer service strategies and optimizing client engagement.
8 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Senior Customer Success Manager at Syndio, you'll build relationships with key decision makers, guiding them on workplace equity strategies and ensuring compliance. You'll mentor clients, analyze their needs, collaborate with cross-functional teams, and shape customer service strategies while providing expert insights on workplace equity legislation.
10 Days Ago
United States
Remote
14 Employees
Junior
14 Employees
Junior
Financial Services
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
8 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, manage relationships with enterprise clients, and collaborate with various teams to meet customer needs. You will ensure ongoing compliance, drive usage of equity tools, and contribute to the customer service strategy as the company grows.
7 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will build relationships with customers, guiding them towards achieving their workplace equity goals while ensuring compliance with equity needs. Responsibilities include advising on equity strategies, collaborating with various teams, and promoting product usage. This role involves working with large enterprise clients and engaging executives to deliver workplace fairness solutions.
8 Days Ago
United States
Remote
280 Employees
147K-173K Annually
Senior level
280 Employees
147K-173K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
The Senior Customer Success Engineer will manage Enterprise customer relationships, ensuring product adoption and guiding clients through strategic API engagements. Responsibilities include addressing customer needs, orchestrating their journey with Apollo's services, and acting as an advocate for their technical requirements. The role requires strong communication skills and the ability to translate technical solutions into business value, ultimately driving customer success and satisfaction.
Top Benefits:
401-K
Company Equity
Dental Insurance
+11 More
7 Days Ago
Austin, TX, USA
Remote
619 Employees
Senior level
619 Employees
Senior level
Software
As the Manager of Customer Success, you will ensure customer satisfaction and success with SafetyCulture's platform by driving adoption, retention, and expansion initiatives. You will coach the team, analyze customer data, and collaborate with other departments to implement strategies that enhance customer experience and product feedback.
8 Days Ago
US
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
8 Days Ago
USA
Remote
10,130 Employees
Mid level
10,130 Employees
Mid level
Cloud • Software • Analytics
The Customer Success Manager will manage client relationships, driving upsell opportunities, conducting Quarterly Business Reviews, onboarding clients, and collaborating with various teams to enhance client satisfaction and optimize product usage.
10 Days Ago
US
Remote
90 Employees
90K-110K Annually
Senior level
90 Employees
90K-110K Annually
Senior level
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
10 Days Ago
United States
Remote
39 Employees
Junior
39 Employees
Junior
Software
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Senior Customer Success Manager at Syndio will forge enduring client relationships to ensure success with workplace equity tools. Responsibilities include providing strategic guidance, collaborating with cross-functional teams, analyzing client needs, and influencing product direction while also participating in advanced training programs related to workplace equity.
8 Days Ago
United States
Remote
29 Employees
Senior level
29 Employees
Senior level
Security • Software
As the founding Customer Success Manager, you'll enhance customer satisfaction and adoption of our product by addressing technical challenges, guiding customers towards their goals, and working collaboratively with internal teams. Responsibilities include training customers, managing escalations, building relationships, and advocating for customer needs.
7 Days Ago
USA
Remote
175 Employees
119K-140K Annually
Senior level
175 Employees
119K-140K Annually
Senior level
Security • Cybersecurity
The Customer Success Operations Manager will optimize processes, equip teams with tools for customer success, manage KPIs, and collaborate with leadership to achieve operational goals. The role involves training, analytics, and launching new services while addressing operational challenges.
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