Top Remote Customer Success Jobs

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

Manage a portfolio of post-onboarding SMB SaaS clients, build stakeholder relationships, monitor AI agent performance, drive renewals and expansion, run performance reviews using data, identify risks, coordinate handoffs with onboarding, and relay client insights to product and GTM teams.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

Drive customer satisfaction, onboarding, training, and retention for VOLT's SaaS platform. Act as customer advocate, provide Tier 1 support, identify expansion opportunities, collaborate with Sales, and travel for implementations, training, and QBRs.

The Senior Customer Success Manager owns strategic customer relationships in healthcare, guiding enterprise accounts from launch to renewal while utilizing AI solutions to enhance patient experiences and drive measurable outcomes.

Manage a portfolio of mid-market SaaS customers through onboarding, adoption, health monitoring, training, business reviews, renewals, and expansions. Act as customer advocate, collaborate cross-functionally to resolve issues, standardize CS processes, and drive gross revenue retention and product usage.

As an onboarding analyst, you'll assist high-profile clients with their sales tracking setup, ensuring swift and efficient onboarding while providing exceptional communication and attention to detail.

Own retention, renewals, expansion, and value realization for higher-education clients. Build executive relationships, lead strategic reviews, forecast and negotiate renewals, identify upsell opportunities, drive product adoption, translate feedback into product insights, maintain CRM, and represent eRezLife at industry events.

The Customer Success Specialist will onboard, train, and retain customers in the agriculture space, focusing on Poultry accounts. Responsibilities include delivering customized solutions, maintaining strong customer relationships, and ensuring customer success, while collaborating with internal teams.

The Senior Customer Success Manager will mentor customers on Sonatype product implementations, build trusted relationships, and drive customer value, ensuring high renewal rates and successful product usage.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Client Success Manager manages client relationships, develops custom marketing strategies to grow revenue, analyzes performance data, and ensures overall client satisfaction through effective communication and collaboration.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Customer Success Manager will oversee onboarding, training, and customer relations for churches, collaborating with the Head of Customer Experience to shape the organization as it scales.

The Senior Director, Customer Success will lead the global customer success strategy, manage high-performing teams, drive product adoption, and enhance customer relationships in the Corporates and Consulting business.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

Lead client engagements for Measured's brands, managing relationships, delivering marketing analytics, and ensuring product adoption and optimization insights.

Manage post-sale lifecycle for embedded API and white-label partners, ensuring partner satisfaction and driving revenue growth through effective onboarding, expansion, and contract renewals.

The Senior Customer Success Manager will oversee customer loyalty and adoption for SMB accounts, managing 35-38 accounts with a focus on driving value-based outcomes, retention, and expansion.

Drive retention and expansion for enterprise customers by building C-level relationships, designing and executing success plans and SBRs, coordinating cross-functional teams to resolve escalations, surfacing customer feedback, identifying renewal risks and expansion opportunities, and helping customers adopt Okta solutions to deliver measurable business value.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.