Top Remote Customer Success Jobs

Manage key client relationships within Pharmacy Benefit Management, ensuring high-quality service delivery, client satisfaction, and issue resolution. Lead client meetings and support implementation efforts.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

The Customer Success Manager will engage with technical customers to understand their needs, drive customer success with Komodor's AI SRE platform, and facilitate smooth implementation and adoption of solutions while ensuring customer retention and growth.

Lead a blended team driving customer adoption, retention, and operational excellence. Engage directly with customers, oversee technical operations, and champion continuous process improvements.

The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.

Own the customer relationship from activation to renewal, driving adoption and expansion while using data to guide strategy and enhance customer value.

The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.

The Customer Success Specialist at Tekambi will manage client relationships, assist in onboarding, provide support, and identify upsell opportunities, ensuring customer success and satisfaction with the platform.

Lead statewide onboarding and adoption for Atlas among union and enterprise clients in New Jersey. Drive high-velocity, in-person activation events, recruit peer champions, manage key accounts and outreach events, gather customer feedback for product improvements, and present adoption metrics to executives to ensure retention and renewals.

The Lead Customer Success Manager will enhance post-sale experiences for strategic customers, driving their success with Energy Exemplar's simulation software through proactive engagement, relationship-building, and collaboration with Account Executives.

The Senior Manager of Customer Success leads operations, fosters team motivation, creates retention strategies, maintains client relationships, and analyzes performance data.

The role involves conducting data analyses for PBM clients, creating insights, and supporting strategic decisions to optimize services. It includes mentoring junior analysts and presenting complex data findings effectively.

As a Customer Success Manager, you will guide primary care providers in transitioning to value-based care, ensuring customer satisfaction and integration of technology into workflows.

The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.

The Customer Success Manager ensures long-term operational success for customers using Intelligrated's automation services, managing relationships and overseeing lifecycle services to optimize performance and customer satisfaction.

Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.

Drive retention and scalable growth across a high-volume customer base by defining signals and playbooks, executing targeted interventions, owning a portfolio of accounts, and partnering with Sales, Operations, and Product to convert recovery into expansion readiness using data, automation, and AI-enabled tools.

The Customer Success Manager will retain and grow revenue from adtech partners, support campaign execution, and drive adoption of the AU metric, working closely with Sales and Analytics teams.

Act as technical customer advocate: troubleshoot issues, resolve root causes, assist engineering and CSMs, develop and improve internal tools and documentation, own product areas, and participate in weekend on-call rotations to ensure excellent customer outcomes.

Lead complex, time-bound client implementation projects from initiation through deployment. Develop schedules, manage resources, mitigate risks, coordinate data initiatives, drive product rollouts/deprecations, mentor colleagues, and maintain project documentation while ensuring strong client adoption and outcomes.

Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.

As a Senior Customer Success Manager, you will manage enterprise customers, drive procurement success, and improve customer engagement by providing guidance and education on Zip's platform.

The Customer Success Director manages strategic accounts in the technology vertical, focusing on revenue growth, customer satisfaction, and operational coordination. This role involves developing account management plans, analyzing market trends, and ensuring service levels are maintained while fostering strong client relationships.

The Senior Customer Success Manager will manage a portfolio of clients, drive customer success on the Zip platform, and act as a trusted advisor to enhance procurement efficiency.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.