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Top Remote Customer Success Jobs

5 Days Ago
United States
Remote
300 Employees
Entry level
300 Employees
Entry level
Cloud • Mobile • Software
The Customer Success Manager at BuildOps will build relationships with key customer stakeholders, ensure product adoption, monitor customer metrics, collaborate with support teams, develop success plans, and advocate for customer needs. This role requires strong people skills and the ability to manage multiple accounts while being self-motivated in a fast-paced environment.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
7 Days Ago
USA
Remote
148 Employees
Mid level
148 Employees
Mid level
Artificial Intelligence • Big Data • Machine Learning • Analytics • Financial Services
Seeking a trilingual Customer Success Associate fluent in Spanish, Portuguese & English with 2-5 years of experience in a call center environment. Responsibilities include responding to customer inquiries, documenting interactions, ensuring adherence to company policies, and collaborating with the Customer Success Manager.
6 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build strong customer relationships, guide clients to achieve their equity goals, and ensure ongoing compliance. Your role involves collaborating with multiple teams, communicating with customers about their needs, and influencing the customer service strategy as the company scales.
5 Days Ago
Florida, USA
Remote
831 Employees
Entry level
831 Employees
Entry level
Healthtech
The Customer Success Coordinator will conduct outreach calls to schedule appointments, assist patients with pre and post-visit needs, document interactions in a CRM or EMR, verify insurance, and maintain professional communication with patients and teams. The role involves multitasking and adapting to changing priorities in a fast-paced environment.
5 Days Ago
Arizona, USA
Remote
831 Employees
Entry level
831 Employees
Entry level
Healthtech
The Customer Success Coordinator will conduct outreach calls to schedule healthcare appointments, assist patients with inquiries, document interactions in a CRM/EMR, verify insurance, and provide support for patients and clinical teams. The role requires effective communication and organizational skills and involves maintaining positive quality assurance and key performance indicators.
7 Days Ago
United States
Remote
451 Employees
Entry level
451 Employees
Entry level
Cloud • Security
As a Customer Success Manager, you will partner with customers to help them achieve security objectives, drive product adoption, and demonstrate the value of their investment. Responsibilities include managing the customer journey, defining success plans, serving as a trusted advisor, conducting business reviews, and collaborating with internal teams to expand customer relationships.
6 Days Ago
8 Locations
Remote
150 Employees
Mid level
150 Employees
Mid level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will build lasting relationships with clients, guiding them in achieving their workplace equity goals. Your role includes advising on compliance needs, driving product usage, and collaborating with various teams to enhance customer experience. You will engage with C-suite executives and support customers in addressing their equity challenges.
5 Days Ago
18 Locations
Remote
155 Employees
Entry level
155 Employees
Entry level
Cloud • Information Technology
The Customer Success Engineer is responsible for providing technical advice and assistance to Kentik customers, troubleshooting issues, identifying bugs, and managing feature requests. This role involves collaboration with various teams to ensure customers derive maximum value from the Kentik platform, focusing on building long-term relationships with clients in the APAC region.
5 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide clients towards achieving their workplace equity goals, manage relationships with enterprise clients, communicate with decision-makers, and collaborate with internal teams to enhance customer engagement and satisfaction.
5 Days Ago
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
5 Days Ago
United States
Remote
58 Employees
Junior
58 Employees
Junior
Automotive
The Customer Success Manager at AmpUp will manage post-sale customer journeys in the EV charging sector, educate site hosts on product usage, foster client relationships, monitor customer metrics for retention, advocate for customer needs to internal teams, and identify upselling opportunities.
5 Days Ago
USA
Remote
683 Employees
Entry level
683 Employees
Entry level
AdTech • eCommerce
In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.
8 Days Ago
United States
Remote
361 Employees
67K-89K Annually
Junior
361 Employees
67K-89K Annually
Junior
Software
The Client Success Manager is responsible for maintaining and growing client relationships, ensuring satisfaction, and driving product adoption within the Marine Division. Responsibilities include managing a portfolio of accounts, providing training, creating documentation in Salesforce, advising on product usage, and serving as a liaison between clients and internal teams.
5 Days Ago
USA
Remote
83 Employees
Senior level
83 Employees
Senior level
Software
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will guide customers in achieving their workplace equity goals, manage relationships with enterprise clients, communicate product updates, and collaborate with internal teams. You will also identify customer needs and influence the overall customer service strategy while participating in training on workplace equity nuances.
5 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of enterprise customers in achieving their workplace equity goals, building long-lasting relationships, and ensuring customer satisfaction through effective communication about product updates and compliance needs.
6 Days Ago
USA
Remote
271 Employees
120K-135K Annually
Mid level
271 Employees
120K-135K Annually
Mid level
Software
As an Enterprise Customer Success Manager, you will manage the customer relationship from adoption to renewal, optimize product utilization, advocate for product improvements based on customer feedback, and showcase business impact to customer executives through business reviews and regular communication.
6 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you will own key customer relationships, ensuring they achieve their workplace equity goals. You will guide clients on workplace equity strategy, compliance needs, and product usage while working with internal teams to enhance customer satisfaction and help identify new opportunities for solutions in the product.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
As a Customer Success Manager at Syndio, you'll empower organizations to ensure workplace equity by managing relationships with clients, advising on equity strategies, and driving the effective use of software tools. You'll work closely with various teams to support customer needs, identify evolving requirements, and influence customer service strategies.
7 Days Ago
United States
Remote
3,652 Employees
62K-65K Annually
Mid level
3,652 Employees
62K-65K Annually
Mid level
Digital Media • News + Entertainment
The B2B Client Success Manager will manage multiple projects in a client-facing role, overseeing delivery across various marketing programs. Responsibilities include executing digital and social marketing strategies, performance monitoring, and forming growth recommendations for existing clients.
10 Days Ago
Washington, DC, USA
Remote
600 Employees
Mid level
600 Employees
Mid level
Software
As the Manager of Customer Success focused on the Public Sector, you will lead a team of Customer Success Engineers, ensuring customer onboarding, adoption, and value realization across Cribl's products. You will drive team performance, conduct customer health checks, and collaborate with cross-functional teams to enhance customer success and operational efficiency.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of clients in achieving their workplace equity goals. This role involves building strong customer relationships, advising on compliance needs, collaborating with various internal teams, and influencing customer service strategy. The ideal candidate should have extensive experience with large enterprises and strong communication skills to engage with executive-level clients.
7 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio will guide customers in achieving workplace equity goals, serving as a trusted resource for their ongoing needs. Responsibilities include fostering relationships with clients, collaborating with internal teams, managing renewals, upsell opportunities, and influencing customer service strategies to enhance client engagement.
6 Days Ago
United States
Remote
16 Employees
Senior level
16 Employees
Senior level
Other
As a Customer Success Manager at Truleo, you will develop strategies for customer growth and retention, manage relationships, analyze data, and drive resolutions for escalations while contributing to product development based on customer feedback.
6 Days Ago
US
Remote
275 Employees
Senior level
275 Employees
Senior level
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+39 More
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