Top Remote Customer Success Jobs

The Customer Success Manager will be responsible for driving customer adoption and retention, managing client relationships, resolving inquiries, and improving customer satisfaction. The role involves onboarding clients, collecting feedback, and collaborating with various departments to enhance the customer experience.

As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in manufacturing maintenance, ensuring satisfaction and ROI. You'll implement and drive maintenance excellence, support CBM and CMMS initiatives, and facilitate training for stakeholders, while growing customer accounts through relationship management.

As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction and driving operational excellence through effective project implementation and resource management. Responsibilities include supporting customer usage of services, building strong relationships, and delivering successful ROI.

The Customer Success Implementation and Technical Specialist is responsible for configuring Unifize applications, providing technical support and training to customers, managing implementation processes, and gathering feedback to improve the product. The role requires expertise in quality management and experience working in ISO and FDA-regulated environments.

The Customer Success Manager will manage a portfolio of 160+ SMB accounts, focusing on maximizing customer value, onboarding new customers, analyzing usage metrics, and developing proactive plans to enhance customer health and retention. They will also assist with technical support and serve as the voice of the customer within the organization.

The Associate of Client Success will support the Local advertising team by managing post-sale client activities, collaborating with various teams, and ensuring exceptional customer service. Responsibilities include creative development, asset collection, reporting, and media planning for advertising partners.

The Senior Associate, Client Success at Axios will manage new and existing accounts during the post-sale process, ensuring high-quality client experiences. This role involves collaborating with cross-functional teams to execute campaigns, providing strategic planning, and maintaining strong relationships with clients while managing multiple campaigns at once.

The Mid Market Customer Success Manager will enhance product adoption and customer satisfaction by developing strong relationships, onboarding new customers swiftly, managing renewals, and providing insights to maximize ROI. They will also identify trends, tackle onboarding blockers, and help manage customer organizational changes.

The Associate Customer Success Manager is responsible for enhancing customer outcomes through relationship management, ensuring clients gain maximum value from Cyara's solutions. Duties include managing renewals, identifying improvement opportunities, coordinating special projects, and being a point of escalation. Strong customer experience and program management skills are necessary, along with the ability to communicate effectively with senior executives.

As a Customer Success Manager, you will manage key client relationships, lead the customer support function, and develop operational processes within a fast-paced environment. Your role will involve onboarding, prioritizing customer feedback, and improving operational effectiveness as the company scales.

Seeking a Director of Customer Success to lead and define customer success at Seso. Responsibilities include driving customer success outcomes, enhancing efficiency, measuring effectiveness, leading a team, and inspiring customer success across the company.

The Associate Customer Success Specialist will provide training, education, and support for Catapult’s athlete tracking hardware and software solutions to enhance customer experience. Responsibilities include account management, customer service, data analysis, and collaboration with product and engineering teams to drive customer satisfaction and growth.

The Senior Client Success Manager will oversee high-value client accounts in healthcare IT, ensuring operational efficiency and client satisfaction. Responsibilities include building partnerships, managing workflows, conducting business reviews, and leading operational initiatives while mentoring junior team members.

As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.

As a Customer Success Manager at Hazel Health, you will ensure the adoption and ongoing usage of healthcare services in schools, building strong partnerships and addressing customer needs. You will work closely with school staff, report on account health, and advocate for customers' needs to enhance service delivery.

The Manager of Digital Customer Success will lead a team responsible for customer retention and expansion globally. This role focuses on account management, technical product expertise, customer engagement, and ensuring a seamless customer journey. The manager will develop strategies to drive renewals and upsell opportunities, while fostering a culture of excellence within their team.

As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.