Top Remote Customer Success Jobs
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
The Retention Specialist is responsible for retaining customers wishing to disconnect or downgrade their service by educating them on the benefits of Optimum's products and services. The role involves utilizing sales techniques to foster customer retention and improve satisfaction, alongside navigating billing systems to address customer inquiries.
Featured Jobs
The Client Service Representative will process legal documents, perform data entry, manage customer orders across jurisdictions, and resolve customer issues promptly while providing excellent service. Responsibilities include electronic filing and ensuring timely communication of results to customers.
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
As a Government Renewals Specialist, you will manage renewals and address client needs across government levels, develop negotiation strategies for contract renewals, collaborate with various internal teams, and maintain a rolling forecast of renewals while ensuring customer satisfaction and trust.
The Service Drive Consultant will build client relationships, conducting onsite audits and trainings to enhance compliance and profitability for automotive businesses. Responsibilities include learning KPA processes, using technology for audits, and assisting with compliance documentation.
The Accounting Success Manager at FloQast is responsible for enhancing customer satisfaction and engagement, managing training and education, building relationships with clients, analyzing metrics, and driving account growth through strategic guidance and solutions. The role requires strong communication skills and the ability to handle multiple projects while providing technical support and advocating for customer needs.
As a Lead Verification Representative, you will manage a team of Verification Representatives ensuring quality and accuracy in call pre-qualification and customer transfers, monitoring calls, reviewing performance data, conducting performance reviews, and collaborating on process improvements.
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
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