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Top Remote Customer Success Jobs
Join Attentive as a Customer Success Manager and take ownership of relationships with strategic customers in a consultative and data-driven manner. Responsible for revenue forecasting, strategic account plans, and expanding customer products. Work closely with sales and technical teams to deliver maximum value for clients.
The Customer Success Manager at Syndio will guide customers in achieving their workplace equity goals, maintain customer relationships, and ensure usage of workplace equity tools. Responsibilities include advising on compliance, collaborating with various teams, and influencing customer service strategies.
As a Customer Success Manager, you'll manage customer onboarding, drive integration usage, educate clients about the platform, liaise with technical teams, and gather feedback to improve the product. You'll work closely with various stakeholders to ensure customer success and account growth.
The Senior Customer Success Manager at xSuite North America supports customers transitioning from sales to active users by fostering strong relationships, conducting product demonstrations, coordinating sales efforts, and addressing customer concerns. The role requires excellent communication and relationship-building skills while working within a dynamic team environment.
The Senior Customer Success Outcome Manager acts as a primary contact for large enterprise customers, ensuring alignment with strategic business goals. Responsibilities include engaging with executives, managing plans of action for issue resolution, and presenting success plans and business reviews. The role also involves collaborating with internal teams to enhance customer experience and navigating complex enterprise IT environments.
VETRO is seeking a Customer Success Manager to drive customer satisfaction, foster relationships, and ensure client success in a fast-paced environment. Responsibilities include leading a culture of excellence, owning customer relationships, driving adoption, and collaborating cross-functionally. Qualifications include a Bachelor's degree, leadership experience, proactive mindset, strong communication skills, and industry knowledge. Benefits include competitive salary, comprehensive benefits, professional development opportunities, and flexible work arrangements.
As a Customer Success Manager, you will be the primary contact for your portfolio, managing relationships and helping clients leverage ServiceTitan's solutions to drive growth. You will analyze metrics, ensure customer satisfaction, and foster partnerships that lead to referrals and platform adoption. Your role features proactive customer engagement and collaboration with internal teams for issue resolution.
The Partner Success Manager will enhance partner relationships in the cellular and telecom industries, manage key partnerships, drive revenue growth, and ensure successful collaborations. Responsibilities include developing strategies, analyzing market trends, addressing challenges and optimizing partner performance.
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving operational excellence, and implementing successful ROI strategies. Responsibilities include supporting customers with service usage, promoting growth, and delivering project training. You will collaborate with stakeholders to enhance customer experiences and maintain reliability programs.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
As a Customer Success Manager, you will build and maintain customer relationships with a focus on workplace equity. This includes guiding clients towards achieving their equity goals, advising on compliance, collaborating with cross-functional teams, and enhancing customer satisfaction to drive renewals and upsell opportunities.
As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
The Partnership Success Manager will enhance client satisfaction and retention by developing success strategies, fostering meaningful relationships, and ensuring clients achieve their educational goals using Teachstone solutions. Responsibilities include onboarding support, managing contract logistics, monitoring client health, and advocating for client needs internally.
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
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The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
The Customer Success Engineer ensures the technical success of customers using the WordPress VIP platform by providing support, consulting, and troubleshooting deployment issues. The role involves a mix of technical problem-solving, customer communication, and collaboration, often handling complex issues through various channels such as Zendesk tickets and direct customer calls.
As a Customer Success Manager at Syndio, you will empower organizations to achieve workplace equity by building and maintaining strong customer relationships, advising on equity strategies, and collaborating with various teams to ensure customer satisfaction and compliance. Your role will involve driving tool usage and identifying customer needs to enhance the service strategy.
The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in manufacturing, ensuring satisfaction and driving operational excellence. You will support customers with CBM and CMMS initiatives, guarantee optimal ROI, and implement new projects while training stakeholders. Excellent communication skills and a business-oriented mindset are essential.
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects within the manufacturing sector, ensuring satisfaction and fostering growth through operational excellence. You'll be responsible for supporting customers, driving ROI, and successfully implementing new projects, while collaborating with stakeholders and potentially traveling up to 25% of the time.
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