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Top Remote Customer Success Jobs
The Client Success Supervisor at Fragomen will lead a client success team, train new employees, manage I-9 case complexities, and maintain client relationships. Responsibilities include overseeing team performance, client escalations, and ensuring compliance with I-9 procedures while utilizing technology and reporting tools.
The Customer Success Specialist will manage customer accounts, drive strategies to enhance customer satisfaction, retention, and value through BizzyCar’s solutions. Responsibilities include onboarding, conducting account reviews, gathering feedback, and collaborating with sales and technical teams to improve processes and address customer needs.
The Enterprise Customer Success Engineer will drive the success of Procore’s Federal customers by providing expert guidance on using Procore’s construction management platform. Responsibilities include making data-driven recommendations, presenting value to clients, coordinating product updates, and fostering collaboration with various teams to enhance customer relationships and maximize product value.
The Customer Success Manager at Syndio will own customer relationships, ensuring they achieve workplace equity goals through strategic guidance and support. This role involves managing compliance, driving product usage, and collaborating with multiple teams to enhance customer experiences and satisfaction. The Manager will also influence customer service strategies as the company scales, while participating in training on workplace equity methodologies.
The Customer Success Manager is responsible for managing a large pool of small accounts, onboarding and training new customers, managing renewals, and engaging low-usage customers. The role involves tracking customer engagement, generating invoices, and refining processes to ensure customer satisfaction.
The Customer Success Specialist will create and implement programs to enhance customer engagement and satisfaction, maintain customer success tools, analyze feedback and trends, collaborate with various teams, develop training materials, and monitor program performance to drive continuous improvement in customer experience.
As a Customer Success Manager at Syndio, you will guide customers in achieving workplace equity goals, maintain relationships, and ensure compliance. You'll collaborate with various teams and influence customer service strategies while developing an in-depth understanding of workplace equity and its implications.
The Customer Success Manager will build and maintain strong relationships with customers, ensuring they gain maximum value from the platform. Responsibilities include driving product adoption, managing customer feedback, and conducting business reviews to demonstrate ROI and facilitate renewals. The role requires excellent communication and analytical skills to handle any escalations and support a positive customer experience.
As a Customer Success Manager at Syndio, you will foster relationships with customers, guiding them to achieve their workplace equity goals. You will communicate with key decision makers, coordinate with various teams, and influence customer service strategies. Your role involves understanding customer needs, addressing compliance, and ensuring effective use of workplace equity tools.
As a Customer Success Manager at Syndio, you will build and maintain relationships with enterprise clients, guiding them to achieve workplace equity goals. Your role involves advising customers on compliance, promoting software usage, and collaborating with internal teams to respond to customer needs. You'll influence customer service strategy while ensuring customer satisfaction and success.
The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.
As a Manager of Customer Success for Strategic Accounts, you will lead a team of Principal CSMs, develop their skills, manage daily operations, and partner with other teams to enhance customer experiences and drive retention and growth for HubSpot’s premium clients.
The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.
The Engagement Manager, Customer Success is responsible for onboarding and growing enterprise clients by pitching Zinier’s innovative Field Service Platforms, ensuring timely project delivery, and collaborating with sales and development teams to drive customer success and satisfaction.
As a Customer Success Manager at Syndio, you'll guide customers in achieving their workplace equity goals while managing relationships with key accounts. You'll communicate ongoing equity needs, collaborate with teams for customer delight, analyze feedback for product insights, and influence the customer service strategy as the company scales.
The Senior Customer Success Manager is responsible for managing client partnerships, optimizing the use and value of PointClickCare’s solutions, and driving engagement at the C-level. This role includes building client relationships, facilitating reviews, and collaborating with teams to ensure revenue growth and customer retention.
As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
In this role, you will guide a portfolio of customers towards achieving their workplace equity goals by providing support and insights about workplace equity strategies, compliance needs, and product usage. You'll collaborate with various internal teams to enhance customer experiences, build strong relationships that lead to renewals and upsells, and contribute to the overall customer service strategy.
The Customer Success Manager at Constellation will focus on managing relationships with mid-market accounts, ensuring customer satisfaction and retention, and driving revenue growth. Responsibilities include engaging with clients, understanding their needs, collaborating with different teams, and using data to inform strategies.
As a Customer Success Manager, you'll manage a portfolio of accounts, drive product adoption, and enhance customer value. You will engage with clients through various channels, ensure customer satisfaction, and identify opportunities for growth while collaborating with different teams to improve customer experiences.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
The Customer Success Manager will serve as a trusted advisor to customers, enabling them to use Sourcemap's products to achieve their business objectives. Responsibilities include managing post-sales activity, crafting success plans, facilitating workshops, and leading business reviews. The role focuses on customer relationship management to drive renewals and expansion while collaborating with internal teams.
As a Customer Success Manager at Valdera, you'll advocate for customers, ensuring product adoption and satisfaction through clear communication and relationship building. You'll work with various stakeholders to drive product value, mitigate churn, and facilitate onboarding and renewal processes across a global customer base.
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