Top Remote Customer Success Jobs
The AML Compliance Senior Specialist will conduct independent reviews and analysis of possible suspicious activity to ensure compliance with the Bank Secrecy Act and the USA PATRIOT Act. Responsibilities include conducting AML investigations, maintaining a thorough understanding of AML typologies, and utilizing available systems and databases for research. Required qualifications include a Bachelor's Degree, 3-5 years of experience in finance focusing on AML transaction monitoring, strong communication skills, knowledge of BSA/AML laws, experience with AML transaction monitoring systems, and excellent analytical skills.
The Client Engagement Associate role at Kin + Carta involves expanding the Google Cloud partnership through lead generation, pipeline development, proposal preparation, and closing sales while engaging with partners to enhance collaboration and drive customer acquisition.
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The OFCCP Compliance and Reporting Specialist manages HR compliance and reporting functions including Affirmative Action Plans, EEO-1 Reporting, and OFCCP audits. Responsibilities include data analysis, supporting training, maintaining compliance across various federal and state laws, and collaborating with HR partners. The role requires strong analytical skills and experience with HR compliance reporting.
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The Customer Support Coordinator will assist customers primarily through phone support, while also engaging via email, live chat, and other channels. Responsibilities include managing administrative tasks, addressing customer inquiries, maintaining knowledge of products, ensuring compliance with data security, and meeting performance KPIs.
As a Customer Support Specialist at AffiniPay, you will provide exceptional service through inbound calls and support inquiries, troubleshoot product issues, and educate customers on the use of AffiniPay products while maintaining a professional demeanor.
The Retention Specialist is responsible for saving and retaining customers wishing to disconnect or downgrade their services. This role involves utilizing sales skills to meet retention targets, educating customers on product benefits, and addressing inquiries through billing systems. The position requires strong communication skills and an ability to thrive in a fast-paced environment.
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
As a Partner Customer Success Manager, you will work closely with various teams to enhance partner experiences, oversee customer onboarding, provide guidance for product adoption, identify expansion opportunities, and serve as a primary point of contact for partners' needs.
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The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
As a Client Experience Associate, you will communicate with clients to understand their situations regarding disability benefits and insurance compensation. You will guide them through the process, utilizing internal platforms like Salesforce and Front. The role involves navigating sensitive conversations to provide support and advice, with a focus on helping clients in crisis.
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