Top Remote Customer Success Jobs

The Associate Customer Success Manager will support customer success initiatives by assisting with onboarding and implementation, guiding customer usage and adoption of Yottaa's features, maintaining success plans, responding to inquiries, and collaborating for smooth renewals.

The Manager of Customer Success - Mid Market will lead teams to enhance customer adoption, retention, and expansion. Responsibilities include account management, developing customer success plans, and serving as a key point for customer escalations, all while focusing on achieving renewal and growth targets.

The Director of Client Success at Rightway will lead the Client Success team focusing on Pharmacy Benefit Management (PBM). Responsibilities include client retention and satisfaction, optimizing processes, developing strategies for client growth, overseeing key client relationships, and driving issue resolution.

The Account Coordinator role focuses on providing frontline support for SMB customers regarding their 401(k) plans via phone and email. Responsibilities include managing inquiries, resolving technical issues, collaborating with internal teams, meeting performance benchmarks, and improving customer experience.

The Customer Success Manager will build and maintain strong relationships with customers, drive product adoption, and identify growth opportunities. Responsibilities include aligning on success plans, ensuring smooth transitions post-implementation, utilizing data and analytics for customer goals, and cultivating customer advocates for testimonials.

The Enterprise Customer Success Manager at Kinetic will drive program adoption and help industrial workforce clients achieve their goals by managing technology deployments, analyzing data trends for workplace improvements, and presenting insights to stakeholders. The role requires strong relationship management skills and offers opportunities for data analysis and client consultation.

The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.

As an Enterprise Customer Success Manager at Upwork, you will partner with customers to help them achieve their workforce goals using the Upwork platform. Responsibilities include driving platform adoption, providing expert consultation, managing relationships with key stakeholders, and participating in product feedback loops. You will leverage your consultative skills and customer insights to ensure client satisfaction and retention.

The Customer Success Associate at RocketDocs will provide exceptional customer service, assist in project management, and manage customer relationships. Responsibilities include offering technical support, developing self-service resources, and collaborating with internal teams to ensure customer success.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.

Join the global Customer Success team as a Veeam Kasten Customer Success Engineer. Leverage expertise in Veeam Kasten products and Kubernetes to guide customers through post-sales implementation and best practices. Serve as the primary technical point of contact for customers post-sales, assist with onboarding, education, collaboration, and technical leadership. Build and maintain strong customer relationships and provide consultative solutions to meet their needs.

As a Customer Success Associate, you will ensure customer satisfaction by managing integrations, building relationships, and collaborating with cross-functional teams. You will onboard new customers, monitor account health, and advocate for customer needs within the company. Your role includes facilitating communication between customers and internal teams to enhance user experience and drive value from payment technology solutions.

The Enterprise Customer Success Manager will manage top-tier accounts, ensuring client satisfaction and improved ROI with ControlUp's product suite. Responsibilities include serving as the primary contact for customer issues, guiding clients through the customer lifecycle, and coordinating resources for successful implementation. Strong communication and project management skills are essential, as well as a customer-centric attitude.

The Senior Customer Success Manager will act as a brand ambassador, driving customer engagement, adoption, and growth of Doxel’s platform. Responsibilities include partnering with key stakeholders, delivering high-impact presentations, gathering and analyzing customer feedback, identifying upsell opportunities, and resolving high-priority issues while cultivating strong executive relationships.

The Customer Success Associate will assist users with navigating Summer's tools related to student loan forgiveness and repayment programs. Responsibilities include engaging with users, reviewing applications, understanding product offerings, and suggesting improvements to team processes. This role emphasizes communication and collaboration within the Member Success Team.

As a Bookkeeper at doola, you'll provide bookkeeping services and ensure a smooth onboarding for clients. Responsibilities include recording transactions, preparing financial statements, managing accounts, and identifying process improvements, all while communicating effectively with clients.

The Customer Success Manager will manage enterprise customer relationships, driving marketing strategies and advising on best practices. They will forecast revenue, develop success plans, and communicate effectively with customers to ensure satisfaction and expand product usage.