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Top Remote Customer Support Specialist Jobs
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The Supervisor of Customer Support is responsible for managing the Customer Support team, ensuring high levels of customer satisfaction and operational performance. They oversee staff development, process improvement, and cross-functional collaboration to enhance service quality. The role includes mentoring employees, managing staffing needs, and promoting professional growth within the department.
The Customer Support Representative will provide excellent customer service by resolving questions through various channels and collaborating with internal teams to improve support processes and workflows. Responsibilities include mastering the AcuityMD application, creating help center articles, and maintaining the internal knowledge base.
The Commercial & Treasury Management Client Support Specialist ensures exceptional customer service for treasury management and commercial banking products. Responsibilities include managing customer support requests, assisting with configuration maintenance, facilitating file limit increase decisions, and training customers on systems. The role requires collaboration with internal departments and awareness of compliance and risk management protocols.
The role involves providing customer support to various clients, assisting customers in navigating products and services, and ensuring an excellent service experience. Mods will work flexible hours from home and must be available on weekends. Responsibilities include following a written workflow and adjusting to team feedback.
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.
The Senior Enterprise Support Specialist will facilitate membership and software renewals, activate new members, handle inquiries, develop educational materials, lead training sessions, manage bugs, and work on customer support initiatives, utilizing data for analysis and problem resolution.
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As a Customer Support Representative, you will assist clients primarily through email and phone, perform data entry tasks, follow up on cases daily, and ensure accurate communication with clients and vendors. Responsibilities include quality assurance checks, documenting interactions, and resolving client issues in a timely manner.
As a Customer Support Executive at Exness, you will provide excellent support and issue resolution through various communication channels. Duties include processing client requests, troubleshooting technical issues, managing requests in Salesforce and Jira, and meeting quarterly KPIs. Strong communication skills and customer service orientation are essential.
The Head of Customer Support at Celigo drives customer success by leading a high-performing support team, managing both onshore and offshore resources, and enhancing operational effectiveness. Responsibilities include strategic leadership, team management, ensuring customer satisfaction, handling escalations, and optimizing multi-channel support strategies.
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
As a Money Customer Support Agent, you will provide exceptional service to cardholders, resolving inquiries regarding credit card products. You will identify trends in customer issues and work independently while collaborating with other teams to ensure customer satisfaction.
The Technical Customer Support role involves providing high-level technical assistance to users and technicians, troubleshooting and repairing complex electro/mechanical equipment and software systems, and contributing to product improvement by reporting issues. It emphasizes strong problem-solving skills and customer satisfaction.
As a Customer Support Executive at Exness, you'll resolve client issues via live chat, phone, and email while navigating various programs. You'll also communicate with specialists as needed, verify client documents, and update clients on the status of their requests, all while maintaining accuracy and detail. Achieving KPI targets and participating in ongoing training are also part of the role.
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
As a Customer Support Executive at Exness, you will provide technical support and issue resolution to clients via live chat, phone call, and email. You will escalate issues as necessary, verify documents, prepare reports, and achieve KPI targets, while maintaining communication with clients about their requests.
As a Customer Support Executive at Exness, you will provide support and resolve client issues through various communication channels. Your responsibilities include managing requests, updating clients, verifying documents, and achieving KPIs. You will also engage in professional development and understand the company's functions through seminars and assessments.
As a Customer Support Executive, you will deliver exceptional service to clients through various communication channels, resolving issues, processing requests, and maintaining the company's reputation. You will also verify documents and handle escalations via tools like Salesforce and Jira, supporting a smooth client experience while achieving KPI targets.
The Manager of Customer Support will oversee a team of support engineers, ensuring effective resolution of technical issues, and continuously improving customer satisfaction. Responsibilities include managing team performance, collaborating with cross-functional teams on product improvements, and delivering training programs.
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
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As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.
As a Help Desk Representative, you will assist clients with troubleshooting and support related to the Caesar Vision POS product and food delivery service. Your responsibilities include responding to customer inquiries, isolating and resolving basic issues, logging calls, and escalating complex problems. Strong communication and problem-solving skills are essential as you guide customers through the support process.
The Product Support Specialist provides direct support and troubleshooting for clients using Symplicity products. Responsibilities include help desk support, internal training, assisting with data imports, system testing, and serving as a subject matter expert on assigned tasks to ensure exceptional customer service.
The Customer Care Representative at Spokeo will handle customer contacts efficiently via phone, provide technical support, and relay user feedback. The role requires strong communication skills, flexibility in scheduling, and curiosity about technology. Training will be provided for other communication channels like chat and email.
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