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Top Remote Customer Support Specialist Jobs
Information Technology • Software
The Customer Support Specialist will manage customer support inquiries, resolve issues, process refunds, and provide feedback to improve products.
Top Skills:
IntercomSlackStripe
Edtech
The Customer Support Specialist will assist customers via chat, email, and phone, resolve product issues, and maintain quality performance in a high-volume environment.
Top Skills:
IntercomSalesforceZendesk
Reposted 15 Days AgoSaved
Energy • Utilities
The Energy Efficiency Customer Support Specialist assists utility customers in enhancing energy efficiency by providing customer support, scheduling visits, and performing tech inquiries via various communication platforms.
Top Skills:
Communication PlatformsCustomer Service Software
Software
The Customer Support Specialist ensures customer confidence by diagnosing issues, translating accounting into plain language, and collaborating across teams to improve user experiences in K-12 finance management.
Top Skills:
Financial SoftwarePayment PlatformsSaas Applications
Biotech
The Customer Support Specialist provides technical support for NGS workflows, troubleshooting issues and translating bioinformatics concepts for Newborn Screening scientists. The role includes collaboration with teams to escalate defects and support software demonstrations, requiring up to 40% travel for on-site training.
Top Skills:
BioinformaticsCloud ComputingComputational BiologyNext-Generation SequencingNgs
Logistics • Transportation
As a Customer Support Specialist, you'll provide exceptional support to truckers, communicate in both English and Spanish, troubleshoot issues, and thrive in a high-call environment.
Top Skills:
SlackZendesk
Events • Greentech • Logistics • Software • Transportation • Travel
The Customer Support Specialist L2 will manage customer inquiries, resolve service issues, monitor live trips, and collaborate with internal teams to ensure seamless operations and improve customer experience.
Blockchain • Payments • Financial Services
The Customer Support Specialist will handle customer issues, triage and debug problems, improve support processes, and communicate technical details clearly.
Top Skills:
Ai ToolsBlock ExplorersCrypto ConceptsSoftware Tooling
Healthtech • Biotech
The Customer Support Specialist III aids sales teams and clients, manages customer complaints, and drives process improvements, ensuring excellent service delivery.
Top Skills:
Contact Center TechnologyCustomer Service Principles
Events • Greentech • Logistics • Software • Transportation • Travel
The role involves providing exceptional customer support by responding to inquiries, resolving issues, and ensuring customer satisfaction. You will also monitor trips, assist customers, and collaborate with teams, maintaining detailed records and adhering to policies.
Top Skills:
Sprinklr
New
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Events • Greentech • Logistics • Software • Transportation • Travel
The Bilingual Customer Support Specialist assists customers in English and French, resolves inquiries, monitors live trips, and coordinates logistics. This role focuses on customer satisfaction in a remote, fast-paced environment.
3D Printing • On-Demand • Industrial • Manufacturing
The Customer Support Specialist will manage customer inquiries, provide solutions, maintain documentation, and enhance service quality in a remote setting.
Top Skills:
CRM
Agency • HR Tech • On-Demand • Professional Services
The Customer Support Specialist will troubleshoot software issues, support clients via phone, chat, and email, document requests, and collaborate with product teams.
Top Skills:
JIRASalesforceSlackZendesk
Healthtech • Biotech
The Accounts Receivable Specialist manages invoicing, cash application, customer inquiries, account discrepancies, and supports revenue cycle efforts. They ensure account integrity and collaborate across departments for effective AR operations.
Top Skills:
Erp SystemsExcel
Mobile
The role involves resolving customer support tickets, improving AI support tools, and transitioning to a Customer Success Manager position over 12 months.
Top Skills:
Ai ToolingBuilder CmsIntercomJIRASalesforceSlackZendesk
Fintech
The Customer Support Learning & Enablement Specialist will design and implement learning programs, measure their effectiveness, and collaborate with cross-functional teams to enhance training initiatives.
Top Skills:
ArticulateGuruInstructional Design ToolsLmsNotionWorkramp
Cloud • Social Impact • Software
As a Senior Specialist in Customer Support for Financial Edge, you'll resolve complex cases, support defect triaging, and mentor team members, driving overall support quality and customer satisfaction.
Top Skills:
Blackbaud Financial Edge
Cloud • Software
The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.
Top Skills:
Cloud-Based SoftwareCRMData-Driven Web ApplicationsPos
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency
As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.
Top Skills:
JIRASalesforce
Real Estate
Support customers with inquiries and technical troubleshooting for revenue management tools, ensure system performance, and enhance customer experience through collaboration and documentation.
Top Skills:
ExcelGoogle SheetsSaaS
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