Top Remote Customer Support Specialist Jobs
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
The Customer Experience Specialist role involves providing exceptional service to customers reaching out via phone, email, and chat. Responsibilities include managing live event support, troubleshooting technical issues, documenting interactions, processing sales inquiries using CRM, and providing administrative support to the sales team.
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
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As a Senior Support Representative at Healthie, you will provide exceptional product support via email, troubleshoot bugs, document feature requests, analyze customer data, and assist customers in using the product effectively, all while collaborating with the team to enhance customer satisfaction.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
The Support Specialist will provide user support for web and mobile applications, resolve customer inquiries, develop user support processes, conduct user training, and investigate system performance. This role requires strong technical and customer service skills, with emphasis on improving user satisfaction.
As a Support Specialist, you will provide expert support for our SaaS product, assisting customers with technical inquiries related to API integration, regulatory compliance, and product usage. You'll manage customer communications and collaborate with various teams to resolve issues efficiently, while continuously expanding your technical skills.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Support Specialist I, you will provide exceptional software support to EMR clients by identifying their needs, troubleshooting issues, and ensuring high-quality client satisfaction. You will be responsible for documenting issues, educating clients on software usage, and collaborating across teams to resolve problems effectively.
The Customer Success Specialist at Fliff will assist customers with technical problems, respond to inquiries via phone, email, or chat, and analyze product issues. They will also update databases, monitor social media for complaints, and gather customer feedback to improve services and product features.
As a Customer Support Associate II, you will provide phone and email support for Enterprise Financials customers, perform troubleshooting, contribute to knowledge base improvements, and escalate issues as needed. You'll work closely with customers to resolve problems and ensure effective use of Payroll and TimeTracker products.
As a Senior Support Representative, you'll provide exceptional customer support via email, troubleshoot potential bugs, document feature requests, analyze customer data, and assist customers in using the product efficiently. You’ll be part of a team dedicated to enhancing customer satisfaction without a heavy focus on quotas or processes.
The Support Representative assists customers with inquiries via phone or email, serving as a technical resource for the company's products and services. They support customer needs through debugging, research, and documentation while leveraging a strong support philosophy. This role provides opportunities for career growth within a data-driven digital marketing agency.
Top Companies Hiring Remote Customer Support Specialists
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