Top Remote Customer Support Specialist Jobs

Provide first-line technical support to clinicians and admins via Zendesk (email, chat, phone), troubleshoot and triage issues, escalate and document bugs for engineering, translate user feedback into product insights, and collaborate with Customer Success to improve usability and response processes.

Provide first-line technical support to clinicians and admins via Zendesk (email/chat/phone), triage and troubleshoot issues, escalate bugs to Product/Engineering, translate user feedback into product insights, and collaborate with Customer Success to improve response and usability.

Handle inbound cancellation contacts via phone, chat, and email to retain subscribers. Make tailored offers (discounts, pauses), log outcomes, surface churn insights, and support Intercom QA and automation/AI responses. Provide empathetic, judgment-driven service and accurately track trends to improve product and experience.

As a Customer Support Specialist, you'll resolve customer queries, troubleshoot technical issues, manage user content, and ensure user satisfaction while maintaining quality standards in a remote setting.

The Customer Support Specialist I provides tier one support for various platforms, resolving customer issues, troubleshooting software, and ensuring excellent customer experience through multiple communication channels.

The Technical Account Specialist will provide support to Zenoti customers, focusing on product support, issue resolution, and training while coordinating with a global team.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

As a Senior Specialist in Customer Support for Financial Edge, you'll resolve complex cases, support defect triaging, and mentor team members, driving overall support quality and customer satisfaction.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Support customers with inquiries and technical troubleshooting for revenue management tools, ensure system performance, and enhance customer experience through collaboration and documentation.