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Top Remote Customer Support Specialist Jobs
As a Customer Support Executive, you will provide support to clients through live chat, phone calls, and email. Your responsibilities include processing requests, resolving issues, updating clients, verifying documents, and meeting KPIs while working remotely or potentially relocating after a few months.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
As a Customer Service Representative at NUMRAH, you will be the primary contact for customers, resolving inquiries and issues while fostering positive relationships. The role requires strong communication skills and proficiency in CRM software, focusing on enhancing customer satisfaction through collaboration and problem-solving.
The Support Specialist will provide user support for web and mobile applications, resolve customer inquiries, develop user support processes, conduct user training, and investigate system performance. This role requires strong technical and customer service skills, with emphasis on improving user satisfaction.
As a Customer Service Representative at Sutherland, you will support customers for a major streaming service, providing assistance with technology, resolving issues, and enhancing their experience. The role requires patience, empathy, and strong communication skills, all performed in a fast-paced environment.
As a Technical Support Specialist at Telgorithm, you will analyze and troubleshoot complex technical issues, create and refine documentation for self-service, optimize support processes, and advocate for improvements based on user feedback, leveraging a deep understanding of APIs and the 10 DLC landscape.
As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
As a Support Specialist I, you will provide exceptional software support to EMR clients by identifying their needs, troubleshooting issues, and ensuring high-quality client satisfaction. You will be responsible for documenting issues, educating clients on software usage, and collaborating across teams to resolve problems effectively.
The Desktop Support Representative provides troubleshooting for applications, network, and hardware issues. The role includes documentation and user training on solutions, managing escalated IT issues, and collaborating with developers to track and resolve software bugs. It also involves monitoring alerts related to application and system procedures.
As a Spanish Customer Service Representative, you will engage with customers via phone, email, and social media to solve problems, ensure ticket delivery and payments, and maintain high service metrics. You'll need to have strong empathy and decision-making skills to advocate for customers and provide exceptional service in a fast-paced environment.
The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.
The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.
The Field Support Specialist supports field sales by providing installation, onboarding, training, and relationship management for Antech's diagnostic products. Responsibilities include hardware installation, software connectivity, customer training, and ongoing support to ensure a smooth transition and continued service.
The Field Support Specialist supports sales activities by providing installation, onboarding, training, and ongoing technical support for diagnostic equipment. Responsibilities include hardware installation, customer education, troubleshooting, and relationship management to ensure effective use of services.
The Customer Success Specialist at Fliff will assist customers with technical problems, respond to inquiries via phone, email, or chat, and analyze product issues. They will also update databases, monitor social media for complaints, and gather customer feedback to improve services and product features.
The role involves providing customer support via ticket, chat, and phone methods for top tier clients. Responsibilities include assisting customers by answering queries, resolving concerns, and optimizing their experience with the client’s products or services. The position is work-from-home with flexible scheduling.
The Sr. Desktop Support Representative troubleshoots application, network, and hardware issues, supporting employees with applications-related problems. This role involves training users, resolving IT issues for developers, and collaborating with development teams to track software bugs. Additionally, the representative monitors application/system alerts and maintains strong professional relationships with engineering and customer support counterparts.
The job involves providing voice support and clear communication to assist customers, resolving issues based on client guidelines and procedures. Candidates will work on multiple client projects, addressing customer queries with empathy and professionalism.
Assist customers with inquiries through online chats and email, providing excellent customer service for a music streaming service. Responsibilities include problem-solving, collaboration with the team, and participating in projects.
As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.
The Client Support Specialist will manage inbound support requests related to life insurance queries, ensure accurate processing of client modifications, verify coverage for new customers, and maintain strong relationships with brokers. Responsibilities include identifying knowledge gaps, solving escalated issues, and supporting the development team with new products.
The Specialist, RCM Support is responsible for providing high-quality client support in Revenue Cycle Management (RCM), troubleshooting issues, managing support cases, and improving knowledge management. This role involves direct interaction with clients through various channels and requires effective communication and organizational skills.
Lead and grow the Customer Support team, ensuring best-in-class support for the digital experience and virtual events SaaS platform. Responsibilities include team management, customer escalation coordination, performance evaluation, and collaboration with Product & Engineering teams to enhance customer satisfaction.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
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