Top Remote Customer Success Jobs in Cincinnati, OH

As a Presales Onboarding Engineer, you will aid in deploying and configuring products, work with customers on technical issues, and provide consultation and guidance.

The Director, CX Learning & Knowledge oversees the performance system for customer experience agents, focusing on onboarding, upskilling, and knowledge management to enhance customer service quality and efficiency.

The Associate Renewal Manager at GitLab focuses on managing automated renewal processes, forecasting renewals, and improving customer retention and upselling opportunities.

The Renewals Manager at Jasper will drive the renewal process, enhance customer contracts, engage with decision-makers, and identify upsell opportunities while ensuring customer success.

Manage client relationships, ensure satisfaction and retention, achieve sales targets, and coordinate with internal teams for account success.

As a Senior Sales Engineer, you will guide customers through the technical sales process, influence product development, and create enablement resources while collaborating closely with sales and engineering teams.

As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.

The Solutions Desk Representative supports the SBL business by assisting clients and financial representatives, handling loan applications, and reporting requirements.

The role involves providing technical expertise on Datadog solutions, collaborating with sales, conducting demos, and designing custom solutions for clients.

As a Customer Care Associate, you will guide providers and patients through their experience on Headway, solve operational and technical issues via email, chat, and phone, and advocate for improved customer experience.