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Top Remote Customer Success Jobs in Cincinnati, OH
Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.
Top Skills:
B2B SaasData And Automation ToolsMarketing Automation
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills:
CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills:
Iot PlatformSaaS
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Manager will manage and expand ISV partner portfolios, drive growth, execute go-to-market strategies, and foster relationships across teams.
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.
Top Skills:
Google SuiteLookerMS Office
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills:
APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
HR Tech • Information Technology • Professional Services • Sales • Software
As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.
Top Skills:
Cs ToolsGainsightHrisSaaSSalesforce
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills:
PrecisionlenderSalesforce
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills:
Legal TechSaaS
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
Software
The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.
Top Skills:
Ai ToolsSaaS
New
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Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.
Top Skills:
BlockchainCryptoCryptocurrencyGoogle Suite
Healthtech • Pharmaceutical
Support complex technical issue resolution for customers, liaise between product owners and development teams, and improve commercial technologies.
Top Skills:
Dns ServerEdiEhrEmrHealthcare Billing SoftwareIp RoutingMS OfficePharmacy Management SoftwarePrintersTabletsWindows Os
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills:
Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills:
GainsightSalesforceTableau
Healthtech
As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.
Top Skills:
Data FeedsDigital Health SolutionsIntegrations
Fintech • Financial Services
Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.
Top Skills:
Low-Code AutomationPlanhat
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills:
CRMCsp
Healthtech
As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.
Top Skills:
Crm ToolsCustomer Success Software
Marketing Tech • Sales
The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.
Top Skills:
CRMSalesforce
Healthtech
The Client Success Manager builds relationships with clients, manages campaigns, provides strategic insights, and ensures client satisfaction while promoting mental health products.
Top Skills:
ExcelGoogle SheetsGoogle SlidesLookerPowerPointSalesforce
Healthtech
The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.
Top Skills:
LookerSalesforce
Top Companies in Cincinnati, OH Hiring Remote Customer Success Roles
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