Top Remote Customer Success Jobs in Cincinnati, OH

The Customer Success Manager at Federato will manage the post-sales experience, foster client relationships, and drive growth by utilizing data insights to meet customer needs and enhance product utilization.

Manage a portfolio of clients, driving adoption and renewals while ensuring customer satisfaction. Collaborate across teams to provide innovative solutions and act as a trusted advisor to clients, enhancing their success and advocacy.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.

The Client Success Manager is responsible for managing enterprise healthcare customer accounts, ensuring successful deployment and value realization of digital therapeutics, while leading internal teams and leveraging data for insights and improvements.

The Client Success Manager builds relationships with clients, manages campaigns, provides strategic insights, and ensures client satisfaction while promoting mental health products.

Lead a team of six CSMs, ensuring post-implementation success for mid-market and strategic customers. Drive retention, expansion, and process scalability while collaborating with cross-functional teams.

The Customer Success Manager will build strong client relationships, drive ROI through high-touch engagement, and act as an advisor to ensure customer success and satisfaction with Common Room's platform.

As a Customer Success Associate, you will manage provider groups, ensuring onboarding, implementation, customer satisfaction, and retention with a focus on revenue cycle management.

Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage enterprise-level client relationships, overseeing email marketing campaigns and MarTech programs while ensuring alignment with business goals. Drive renewals, mentor team members, and improve internal processes.

Manage strategic customer relationships to ensure value realization and retention. Drive adoption and engagement while collaborating with various teams. Handle escalations and influence renewal outcomes.

Analyze customer needs, secure renewals, assist with onboarding, and promote ExtraHop products. Champion customer needs, develop relationships, and conduct meetings.

The Salesforce Client Success Consultant provides ongoing Salesforce CRM administration, user support, and assists in implementation projects while building trusted client relationships.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

As VP of Customer Success, you will oversee customer engagement strategies, drive expansion, leverage AI, and lead a high-performing team in a SaaS environment.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.