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Top Remote Customer Success Jobs in Baltimore, MD

Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Marketing Tech • Design
Manage a portfolio of Enterprise customers, helping them optimize Superside's services while driving revenue and efficiency through strategic partnerships.
Top Skills: GainsightPlanhatSalesforce
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
Mid level
Mid level
Artificial Intelligence • Healthtech • Software
The Customer Success Manager at Clarium will engage with healthcare clients to drive platform adoption, ensure satisfaction, and manage relationships while collaborating across teams for optimal success outcomes.
Top Skills: EdiErp SystemsHl7SaaS
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
Mid level
Mid level
Events • Marketing Tech • Software
Manage and scale the Customer Success team, drive customer retention and growth, implement AI and automation in workflows, and represent Hive at industry events.
Top Skills: AIAutomationMarketing TechnologySaaS
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
92K-142K Annually
Senior level
92K-142K Annually
Senior level
Cloud • Software
This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.
Top Skills: Crm SoftwareCustomer Success Management Software
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
104K-156K Annually
Mid level
104K-156K Annually
Mid level
Retail • Software
The Customer Success Engineer responds to technical inquiries, develops solutions using Ruby, and enhances customer satisfaction by collaborating across teams.
Top Skills: APIsBashIp Based ProtocolsLinuxmacOSMySQLPostgresRestfulRubyRuby On RailsWeb ServicesWindows
Reposted 2 Days AgoSaved
Easy Apply
Remote
Remote Baltimore, MD
Easy Apply
160K-190K Annually
Senior level
160K-190K Annually
Senior level
Healthtech
The Client Success Executive manages client relationships, oversees project implementation, and ensures quality deliverables while driving client outcomes and engagement strategies.
Top Skills: HubspotJIRAExcelMicrosoft PowerpointMicrosoft Word
3 Days AgoSaved
Easy Apply
Remote
Remote Baltimore, MD
Easy Apply
Senior level
Senior level
Software
The Customer Success Operations Manager will improve post-sales processes, build frameworks for customer insights, and drive operational efficiency in Customer Success, Professional Services, and Support teams.
Top Skills: Bi Tools Such As LookerExcelGainsightGoogle SheetsGoogle SlidesPowerPointSalesforceTableauZendesk
3 Days AgoSaved
Remote
Remote Baltimore, MD
Junior
Junior
Sales
The Customer Success Manager is responsible for onboarding customers, improving product adoption, and ensuring retention. The role involves training customers and resolving technical issues while collaborating cross-functionally to enhance customer success.
Top Skills: CSSHTMLJavaScriptMarketing Automation SoftwareSalesforce
Reposted 4 Days AgoSaved
Remote or Hybrid
Remote Baltimore, MD
58K-78K Annually
Junior
58K-78K Annually
Junior
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will build strong customer relationships, drive engagement, provide training, and analyze success metrics to enhance customer satisfaction and retention.
Top Skills: GainsightSalesforceTableau
3 Days AgoSaved
Remote
Remote Baltimore, MD
Mid level
Mid level
Mobile • Software
As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.
Top Skills: Crm SoftwareSaaS
3 Days AgoSaved
Remote
Remote Baltimore, MD
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success will enhance client satisfaction and growth through account management and relationship building, overseeing a client portfolio, and leading a team.
Top Skills: Digital Health SolutionsEmr IntegrationsHealthcare Reimbursement
3 Days AgoSaved
Remote
Remote Baltimore, MD
55K-100K Annually
Mid level
55K-100K Annually
Mid level
eCommerce • Food • Information Technology • Internet of Things • Retail
The Customer Success Manager will enhance client relationships, drive revenue growth through upsells and renewals, and ensure customer satisfaction with the Stadium platform.
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Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
Mid level
Mid level
Energy • Manufacturing • Solar • Renewable Energy
The Client Success Specialist will enhance brand strategies, collaborate globally, cultivate client relationships, utilize CRM tools, and provide performance insights.
Top Skills: Crm ToolsData Analytics
3 Days AgoSaved
Easy Apply
Remote
Remote Baltimore, MD
Easy Apply
114K-135K Annually
Mid level
114K-135K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will engage with enterprise customers to drive adoption, retention, growth, and advocate for their needs, partnering closely with the Sales team.
Top Skills: CRMCustomer Success ToolsGongSalesforce
3 Days AgoSaved
Easy Apply
In-Office or Remote
Remote Baltimore, MD
Easy Apply
Senior level
Senior level
Marketing Tech • Analytics
As a Senior Customer Success Manager, you'll manage strategic accounts, provide consultancy, drive client engagement, and enhance product utilization.
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Baltimore, MD
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Healthtech • Software
The Customer Success Executive at Luma Health manages strategic healthcare client relationships, drives product adoption, and ensures customer satisfaction and retention through data-driven insights and collaboration.
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Software
As a Customer Success Lead, you'll manage customer relationships, create and scale processes, analyze usage patterns, and collaborate with engineering and sales to optimize customer engagement.
Top Skills: AIAPIsLlm
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
70K-74K Annually
Mid level
70K-74K Annually
Mid level
Energy
The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.
Top Skills: Salesforce
Reposted 3 Days AgoSaved
Easy Apply
Remote
Remote Baltimore, MD
Easy Apply
Mid level
Mid level
Big Data • Software • Database • Analytics • Big Data Analytics
The Customer Success Manager will own client onboarding and activation, manage ongoing relationships, drive account growth, and develop scalable engagement processes while collaborating with cross-functional teams.
Top Skills: SalesforceTableau
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
100K-135K Annually
Senior level
100K-135K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.
Top Skills: CatalystCustomer Service SoftwareSalesforce
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Software
Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
152K-180K Annually
Senior level
152K-180K Annually
Senior level
Healthtech • Information Technology
The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.
Top Skills: ExcelOutlookPowerPointProcess Mapping ToolsWord
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
Junior
Junior
Software • Financial Services
The Customer Success Manager will enhance customer satisfaction by managing relationships, resolving issues, and ensuring understanding of products and industry trends.
Top Skills: Conferencing SystemsExcelGainsightPhone SystemsPowerPointSalesforceWord
Reposted 3 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.
Top Skills: DockerGitKubernetesObservabilityOps
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