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Top Remote Customer Success Jobs in Baltimore, MD

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Remote
Remote Baltimore, MD
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80K-115K Annually
Mid level
80K-115K Annually
Mid level
Marketing Tech • Mobile • Software
The Client Success Manager will ensure the success of clients by managing relationships, driving engagement and renewals, and solving client problems effectively.
Top Skills: Client SuccessCRMHarvestJIRAMonday.ComSaaS
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
105K-125K Annually
Expert/Leader
105K-125K Annually
Expert/Leader
Insurance
As a Client Success Executive, you will manage client relationships, drive engagement and retention, translate healthcare data into insights, and collaborate with internal teams to enhance client experience while fostering partnerships with brokers.
Top Skills: Microsoft Office (ExcelPowerPointWord)
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Remote
Remote Baltimore, MD
Mid level
Mid level
Edtech
The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.
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Remote
Remote Baltimore, MD
75K-85K Annually
Entry level
75K-85K Annually
Entry level
Fitness • Healthtech • HR Tech
The Customer Success Associate supports the Customer Success Managers by managing webinars, customer interactions, and internal processes to enhance customer experiences.
Top Skills: ChurnzeroConfluenceGoogle SuiteLookerExcelMicrosoft PowerpointQualtricsSalesforce
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Travel
The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.
Top Skills: SaaS
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
Mid level
Mid level
Artificial Intelligence
The Enterprise Customer Success Manager acts as a strategic partner for complex accounts, driving adoption, value realization, renewal, and expansion.
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
Expert/Leader
Expert/Leader
Information Technology • Cybersecurity
The VP, Customer Success leads the customer success strategy and teams at Personified, managing projects and ensuring client satisfaction and revenue growth.
Top Skills: AsanaJIRAMonday.Com
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Healthtech
Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.
Top Skills: APIsFhirHl7JSONPythonSQLXML
Reposted 2 Hours AgoSaved
Remote
Remote Baltimore, MD
3-5 Annually
Mid level
3-5 Annually
Mid level
Information Technology • Software • Transportation
The Customer Success Manager will build relationships with enterprise clients, ensuring they maximize value from solutions while maintaining high satisfaction and retention rates through proactive communication and support.
Top Skills: Customer Relationship Management (Crm) Software
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Remote
Remote Baltimore, MD
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60K-65K Annually
Mid level
60K-65K Annually
Mid level
Artificial Intelligence • Healthtech • Software
The Support Analyst provides technical support and troubleshooting for users, builds relationships, and escalates issues as needed. Works with healthcare technology for client success.
Top Skills: JIRASalesforceSQL
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Remote
Remote Baltimore, MD
80K-106K Annually
Mid level
80K-106K Annually
Mid level
Mobile • Software • Analytics
The Customer Success Manager will build strong customer relationships, onboard new clients, drive product adoption, and manage account growth while ensuring customer satisfaction and value realization.
Top Skills: CRMCustomer Success SoftwareGainsightHubspotSalesforce
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Remote
Remote Baltimore, MD
Easy Apply
Mid level
Mid level
eCommerce • Information Technology • Machine Learning • Marketing Tech • Database • Analytics • Big Data Analytics
The Senior Customer Success Manager at Northbeam ensures customer retention by managing relationships, providing support, and coordinating with multiple teams for customer success.
Top Skills: Crm ToolsData Analytics ToolsFacebook Ads ManagerGoogle AnalyticsHubspotTiktok Seller Center
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Reposted 2 Hours AgoSaved
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Remote
Remote Baltimore, MD
Easy Apply
Mid level
Mid level
Blockchain
Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.
YesterdaySaved
Remote
Remote Baltimore, MD
Expert/Leader
Expert/Leader
Machine Learning • Software
This role leads customer engagements, ensuring value realization through project management, relationship building, and collaboration with product and engineering teams, utilizing data analytics.
Top Skills: AWSAzureHadoopPythonRSparkSQLTableau
Reposted 6 Days AgoSaved
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Remote
Remote Baltimore, MD
Easy Apply
140K-160K Annually
Mid level
140K-160K Annually
Mid level
Artificial Intelligence
The Customer Success Manager builds relationships, ensures customer satisfaction, manages account risks, and drives user engagement for a video communication platform.
Top Skills: B2B Saas
2 Days AgoSaved
Remote
Remote Baltimore, MD
60K-86K Annually
Mid level
60K-86K Annually
Mid level
Software
The Customer Success Consultant at Cint will manage client relationships, support onboarding, train users, and drive growth strategies using Cint products. Travel to major accounts is expected.
Top Skills: Api IntegrationsPower BISalesforce
2 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
As a CT Clinical Development Specialist, you will optimize CT scanners' performance, train staff, support clinical applications, and ensure customer satisfaction.
Top Skills: Computer TomographyImaging Techniques
2 Days AgoSaved
Remote
Remote Baltimore, MD
110K-164K Annually
Senior level
110K-164K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
Manage customer accounts in Radiation Oncology, foster relationships, provide training, collect feedback, and ensure effective product utilization while maintaining renewals and support.
Top Skills: CRM
2 Days AgoSaved
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Remote
Remote Baltimore, MD
Easy Apply
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Healthtech
Lead high-value client relationships in healthcare, manage enterprise accounts, drive customer success strategies, and ensure revenue growth.
Top Skills: ChurnzeroGainsightLookerPower BISalesforceTableauTotango
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Artificial Intelligence • Software
Seeking a Customer Success Manager to build a team, drive customer relationships, and enhance retention metrics through strategic initiatives.
Top Skills: AISaaSSeo
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
55K-65K Annually
Mid level
55K-65K Annually
Mid level
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Manager will build client relationships, develop marketing strategies, analyze performance data, and drive client revenue growth through effective communication and collaboration.
Top Skills: Google AdsGoogle Analytics 4Google Local Service AdsMicrosoft AdsMS Office
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
Senior level
Senior level
Healthtech • Internet of Things • Hospitality • Telehealth
As a Lead Customer Success Manager, you will build customer relationships, manage the customer lifecycle, analyze engagement metrics, and deliver program demos to ensure customer success.
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Cloud • Financial Services
As the first Customer Success Manager, you'll lead post-sales efforts, ensuring customer satisfaction, managing renewals, and guiding users in the effective use of Infracost's product.
Top Skills: Cloud CostsDevOpsFinopsInfrastructure-As-Code
Reposted 2 Days AgoSaved
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Remote
Remote Baltimore, MD
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology
Lead customer success lifecycle for AGI platform, ensuring onboarding, adoption, and expansion while managing executive relationships and driving account growth.
Top Skills: AIAutomationSaaSWorkflow Solutions
Reposted 2 Days AgoSaved
Remote
Remote Baltimore, MD
32-32 Annually
Junior
32-32 Annually
Junior
Security • Software
The Customer Success Manager will own client relationships post-sale, focusing on onboarding, driving adoption, and fostering renewals and growth through effective engagement and communication.
Top Skills: AWS
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