Top Remote Customer Success Jobs in Baltimore, MD

The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.

As a Client Success Manager, you'll drive client retention, engage in implementation and training, and support student outcomes through strategic partnerships.

Manage customer success initiatives to enhance digital programs, drive adoption, and foster relationships with clients. Lead a team while collaborating with product and marketing teams.

The Client Success Manager II will enhance client relationships, manage feedback, facilitate training, and collaborate with sales for strategic account growth while maintaining high product satisfaction.

As a Client Success Manager, you will manage up to 150 clients, ensuring they maximize the value of Array+. You'll communicate product updates, collaborate with teams, document feedback, and drive revenue and active user growth.

The Director of Customer Success Operations develops and improves processes, drives sales growth, and ensures operational excellence in the Customer Success team.

As a Customer Success Manager at Suki, you'll drive user engagement and adoption of the digital assistant for healthcare, ensuring successful setup and training of end users in major health systems. You'll identify and resolve issues, collaborate with various teams and provide customer insights to shape product innovation.

The Customer Success Manager drives the adoption of AI solutions in life sciences by managing implementations, developing customer satisfaction strategies, and serving as a trusted advisor.

The Senior Customer Success Manager at ExtraHop will analyze customer requirements, secure renewals, and lead onboarding, promoting product value and ensuring successful customer outcomes.

The Customer Success Manager will enhance customer adoption of WMS solutions, drive warehouse efficiency, and ensure operational success, acting as a trusted advisor to clients.

The Digital Renewal & Customer Success Associate manages renewal processes for digital customers, prioritizes at-risk renewals, conducts customer conversations, and ensures process consistency to optimize customer satisfaction and retention.

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

The Senior Customer Success Manager oversees client accounts, ensuring their success by delivering technical support, managing complex issues, and identifying growth opportunities through collaboration with internal teams.

As a Customer Success Manager, you'll oversee enterprise client portfolios, foster relationships, drive renewals, optimize customer journeys, and collaborate with various teams to enhance customer experiences.

As the founding Customer Success Manager, you will build and oversee Coverbase's post-sales processes, focusing on customer onboarding, retention, and account growth, while collaborating with executives and providing high-quality customer support.

The Customer Success Manager will lead customer relationships, drive adoption of the SaaS platform, identify growth opportunities, and advocate internally for customer needs.

The CSM manages client relationships for DeductionsLink, enhancing client satisfaction, leading onboarding, delivering performance reports, and addressing client concerns to ensure effective service delivery.

As a Customer Success Manager, you'll support clients by ensuring they effectively utilize Insider One's technology and develop strategies to meet their goals, while building strong relationships and collaborating with technical teams.

The Customer Success Manager will enhance customer retention and growth by building relationships, guiding customers, and ensuring successful adoption of solutions across enterprise accounts.

As a Technical Customer Success Manager, you'll lead customer onboarding, provide technical guidance on scheduling software, manage pilot projects, and foster customer relationships to enhance adoption and retention. You will also analyze customer engagement to identify opportunities for improvement and act as their advocate within the company.

The AI Customer Success Advisor will oversee AI workflow integrations, liaise with stakeholders, support training and documentation, and ensure successful implementation across offices.

Lead post-sales engagement across key accounts, ensuring product adoption, customer satisfaction, and influencing renewals while collaborating with sales and support teams.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses business value delivery, and manages renewals and expansion opportunities.

The Customer Success Manager advocates for customers, drives product adoption, assesses customer health, negotiates renewals, and provides strategic recommendations to enhance customer experience and success with Verint products.

As a Customer Success Manager at Tonkean, you will drive customer adoption and retention for enterprise clients, develop lifecycle strategies, and build relationships with executive stakeholders to ensure measurable business outcomes.