Top Remote Customer Success Jobs in Baltimore, MD

The Senior Customer Success Manager will manage complex government client relationships, ensuring compliance and alignment with agency mandates while driving customer success and long-term value.

The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.

The Customer Success Manager will manage mid-market healthcare customers, focusing on EHR workflows, handle escalations, and drive customer adoption and expansion.

The Enterprise Customer Success Manager will lead state contracts for Impruvon, ensuring successful implementation and expansion of the platform, managing relationships with stakeholders, and overseeing a team of In-State Customer Success Managers.

As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.

As a Customer Success Associate, you will assist brokers and administrators by resolving issues and ensuring a seamless healthcare experience, while managing compliance and administrative tasks effectively.

The Senior Manager of Customer Success will lead strategies to ensure customer satisfaction, retention, and value realization in a regulated pharmaceutical environment, managing complex escalations with Sales and cross-functional teams.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

As a Customer Success Manager II at RevolutionParts, you will guide customers through the use of e-commerce solutions, build long-lasting relationships, and ensure customer satisfaction while collaborating with internal teams.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.

The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.

The Customer Success Manager - VMware onboarding customers, guiding them through product lifecycles, maintaining relationships, analyzing usage data, and ensuring customer satisfaction and growth.

The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.

As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.

Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.

The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.

The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.

The Client Success Manager manages client accounts, ensures satisfaction, fosters relationships, identifies upsell opportunities, and advocates for clients within the company.

The Digital Customer Success Manager facilitates customer relationships, manages service delivery, drives product adoption, and identifies upsell opportunities to enhance customer experiences and loyalty.

As a Customer Success Manager II, you will manage a portfolio of over 200 accounts, drive product adoption, and own customer renewals. You’ll use data to assess risks and opportunities while collaborating with sales and product teams to enhance customer experience.