Top Remote Customer Success Jobs in Baltimore, MD

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

As a Customer Success Manager, you will drive customer retention, manage relationships, and ensure value realization of PagerDuty's solutions post-sale.

Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.

The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.

The Customer Success Associate role involves customer engagement, operational tasks, strategic account planning, and advocating for customer needs, with a focus on career development in Customer Success Management.

As a Customer Success Architect, you'll onboard new clients, enhance platform usage, and drive value realization while collaborating with sales and technical teams.

Lead and inspire a team of Client Success Managers to enhance customer experiences, achieve retention goals, and oversee performance management and training.

The Customer Growth Intelligence Consultant will design and operationalize customer signals and expansion intelligence, automate insights, and develop growth programs for Backblaze's customer base, leveraging various data sources for actionable strategies.

The Customer Success Project Manager coordinates client requests, ensures project execution, and enhances client relationships by driving process excellence and communication across teams.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Lead and scale the enterprise Customer Success function, focusing on retention, adoption, and expansion for complex enterprise customers. Manage a team, develop strategies, and foster executive relationships to ensure successful healthcare outcomes.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

As a Customer Success Manager, you will oversee customer onboarding, issue resolution, and product adoption, ensuring a seamless user experience and effective support.

The Customer Success Engineer will support healthcare organizations by managing contracts, validating reimbursement methodologies, and analyzing healthcare data to optimize the contract management platform.

The Customer Success Engineer will lead technical design workshops, ensure product adoption, enhance customer satisfaction, and work closely with sales and engineering teams.

Assist customers in connecting their accounts to the platform, lead kickoffs, provide training, analyze performance, and create educational content.

The Senior Client Success Manager ensures clients achieve their goals through advocacy, managing relationships post-sale, and addressing technical challenges and data strategies.