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Top Remote Customer Success Jobs in Atlanta, GA
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills:
APIsETLLocalization ServicesRestSaaSSoa
Reposted 15 Days AgoSaved
Artificial Intelligence • Productivity • Sales • Software
The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.
Top Skills:
AIAPIs
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, you'll provide technical expertise and guidance to customers post-sale, enhancing their use of GitLab's solutions through webinars, labs, and best practices. You'll collaborate with internal teams to support implementation and customer relationships.
Top Skills:
Agile PlanningContinuous DeliveryContinuous IntegrationDevsecopsSource Code Management
Artificial Intelligence • Software • Generative AI
The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.
Top Skills:
AICustomer SuccessData AnalyticsManagement ConsultingSaaS
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills:
AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager will manage client accounts, drive user adoption, act as an advisor, and meet retention KPIs. Responsibilities include relationship building and strategic planning to mitigate churn and promote client success.
Top Skills:
AsanaChurnzeroSalesforce
Healthtech • HR Tech • Insurance • Consulting
Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.
Top Skills:
Azure DevopsDatabricksJIRAAzurePythonRSQL
Software
As a Customer Success Manager, you will build strong customer relationships, monitor KPIs, optimize business processes, and drive upsell opportunities in a SaaS environment.
Top Skills:
AssortmentCategory ManagementDemand PlanningSaaSSpace PlanningSupply Chain Software
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills:
Adobe Experience PlatformCloudData ScienceProgrammatic Media
Security
The Customer Success Specialist facilitates onboarding for new clients, provides technical support, enhances client operations, and conducts training. They also maintain relationships and assist with upselling.
Top Skills:
Iot-Based SolutionsProperty Management SoftwareSmart-Home Technology
Enterprise Web • Mobile • Professional Services • Software
The Lead Research Advisor will drive customer relationships, maximize platform adoption, manage a team, and ensure successful outcomes in UX research projects.
Top Skills:
Digital ToolsSaaSUx Research
Information Technology • Cybersecurity
The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.
Top Skills:
AgileAsanaJIRAMonday.ComWaterfall
New
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Information Technology
The Client Success Manager oversees customer account management, ensuring onboarding, training, and communication, while identifying revenue opportunities to minimize churn.
Top Skills:
CRMDrupalGoogle Data StudioGoogle SheetsProject Management SoftwareWordpress
Edtech
The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.
Top Skills:
AIHubspotSaaS
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
Lead post-sale success for Autodesk's enterprise customers in Media & Entertainment, driving measurable business outcomes and serving as a trusted advisor to stakeholders.
Top Skills:
Autodesk SoftwareSaas Business Models
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
Reposted 6 Days AgoSaved
Information Technology
The Director of Customer Success drives value realization, manages a team of Customer Success Managers, and leads the post-sales customer lifecycle, ensuring operational excellence and sustainable revenue growth.
Reposted 6 Days AgoSaved
Information Technology
The Customer Success Director manages enterprise-level accounts in the staffing vertical, focusing on revenue growth through strategic account management and resource deployment while ensuring customer satisfaction through effective communication and problem-solving.
Top Skills:
Excel)Lookr AnalyticsMs Office (WordPower BIPowerPointSalesforce
Healthtech
The Senior Engagement Manager will manage client relationships, ensure project success, optimize processes, and drive customer value. They will coordinate projects, address client needs, and analyze workflows to enhance operational effectiveness.
Top Skills:
Customer SuccessProject ManagementSaaS
Artificial Intelligence • Machine Learning • Software
Manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving growth, and implementing successful ROI strategies with clients.
Top Skills:
CbmCmms
Artificial Intelligence • Fintech • Payments • Software • Financial Services
The Customer Success Manager will build and scale the customer success function, ensuring customer satisfaction, driving adoption, securing renewals, and expanding revenue through upsells and cross-sells.
Top Skills:
Analytics ToolingAutomation TechnologiesCRMGainsightGenaiSalesforce
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager is responsible for building relationships with customers, ensuring their satisfaction, driving business outcomes, and guiding them in leveraging ServiceTitan effectively.
Top Skills:
GainsightSalesforceServicetitanTableau
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills:
Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
Artificial Intelligence • Edtech
The Senior Customer Success Manager will manage strategic partnerships in K-12 EdTech, ensuring product adoption, revenue retention, and mentorship of junior staff while leading a multimillion-dollar portfolio.
Top Skills:
GongLms IntegrationsSalesforce
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