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Top Remote Customer Success Jobs in Atlanta, GA
The Regional Customer Service Manager will benchmark and improve customer satisfaction levels in their region by implementing service initiatives, monitoring reviews, developing corrective action plans, and managing a team. They will work closely with senior management and coordinate activities to enhance communication and operational efficiency.
The Client Partner at Babylist will focus on generating new business and managing relationships with CPG partners. This role involves understanding the Babylist value proposition, crafting compelling sales proposals, negotiating advertising deals, and exceeding sales targets while ensuring the delivery of advertising campaigns.
As a Provider Client Manager, you will support clients in collaboration with leads, ensuring successful interactions with Cedar. Responsibilities include managing client portfolios, conducting data analysis, maintaining communication, and contributing to team tasks. The ideal candidate possesses strong analytical skills and a proven track record in client engagement.
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As an Enterprise Customer Success Manager at Smartcat, you will drive client success by helping them maximize Smartcat’s innovative language and translation technology. Responsibilities include onboarding clients, increasing platform adoption, uncovering growth opportunities, and working toward utilization goals, all while maintaining strong client relationships.
The Product Support Representative provides technical support for Dropbox products, communicates customer issues, and documents recurring issues. The role requires strong communication skills and the ability to troubleshoot desktop operating systems. Representatives are expected to meet KPI targets and provide customized recommendations to maintain customer satisfaction.
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The Customer Service Operations Supervisor will lead a team within the Concierge team, focusing on delivering exceptional member experiences and solving complex issues. Responsibilities include overseeing team performance, coaching members, ensuring timely member support, and maintaining knowledge of healthcare benefits. This role requires a passion for customer service, strong organizational skills, and experience in a dynamic environment.
Osano invites talented individuals interested in data privacy to connect for future job openings, emphasizing alignment with their mission and values. Potential roles vary across areas like Customer Support, Sales, and People Operations, with opportunities for personal and professional growth in a fully remote environment.
As a Customer Experience Specialist, you will engage with customers through various channels, providing personalized support while understanding their needs. You'll also share insights with colleagues to improve services and enhance overall customer experience.
The SNF Billing and Collections Specialist II at Wipfli is responsible for processing client transactions, preparing reports, providing technical support, onboarding clients, and ensuring compliance with policies and deadlines. The role requires strong organizational skills and the ability to manage multiple complex clients effectively.
The Senior Support Engineer will work closely with customers to resolve complex support issues, advocate for their needs, and collaborate with various teams to enhance product features and documentation. They will manage support cases from self-managed GitLab and SaaS clients, contribute to incident management, and participate in the hiring process.
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