Top Tech Jobs & Startup Jobs in Portland, ME

Manage and retain a book of P&C business through client servicing, renewals, endorsements, billing, certificates, and carrier negotiations. Provide timely client support, advise on coverage gaps, coordinate internal resources, and follow internal workflows and timelines.

Investigate card, ACH, and mobile deposit disputes per Reg E, Mastercard and NACHA rules; manage chargeback lifecycle; detect and mitigate fraud through transaction analysis; document audit-ready investigative summaries; and work with AI and other technologies to improve processes within a collaborative operations team.

Own roadmap and product direction for a defined analytics platform area. Lead customer discovery, translate needs into requirements, work cross-functionally with engineering and design, define measurable outcomes, prioritize opportunities by value and effort, support sales/customer success, and iterate using product analytics and qualitative feedback.

Manage end-to-end HR operations including onboarding/offboarding, HRIS maintenance and reporting, performance and career development, benefits administration, employee engagement, talent acquisition support, and organizational development initiatives to improve retention and performance.

Serve as liaison between users and IT to gather and translate complex business requirements into functional specifications, lead projects to completion, facilitate design sessions, manage service requests and software releases, perform quality checks, and support development/QA teams. Mentor junior analysts and interact with internal and external clients to ensure solutions meet business needs.

Lead vision, strategy, and execution for an Operations AI product portfolio serving grocery retailers, distributors, and CPGs. Own roadmap, end-to-end lifecycle, customer discovery and executive-facing sales, partner with engineering for reliable AI, drive go-to-market and expansion, mentor PMs, and align Product, Engineering, Revenue, and Customer Success.

Build and maintain Django-based web applications, design RESTful APIs, implement frontend features (HTML/CSS/JS), optimize performance and security, collaborate with cross-functional teams throughout the development lifecycle.

Support the Regional Controller by preparing, reviewing, and distributing hotel financial statements; reconcile balance sheets; manage audits; produce cash forecasts and tax filings; review AP/payroll and bank/credit card activity; lead process improvements across accounting systems and assist with property transitions.

Provide Tier 1 People Operations support across the employee lifecycle, administering onboarding/preboarding, benefits, leaves, compensation, HRIS transactions, and helpdesk case management. Maintain HR data and documentation, support self-service adoption, Talent Acquisition Operations, and employee engagement. Identify process improvements and cross-train across People Operations and Total Rewards areas.

Manage full-cycle recruiting: source, screen, interview, and present candidates; build talent pipelines and client relationships; meet submit and hire goals; maintain ATS and reporting; consult on selections and compensation.