The Role
Manage end-to-end HR operations including onboarding/offboarding, HRIS maintenance and reporting, performance and career development, benefits administration, employee engagement, talent acquisition support, and organizational development initiatives to improve retention and performance.
Summary Generated by Built In
This is a remote position.
Position: HR Officer Role Overview:
The HR Officer will be responsible for managing all facets of human resources operations and strategy, with a focus on fostering accountability, enhancing employee engagement, and ensuring operational reliability. This position is pivotal in supporting career development, driving employee engagement initiatives, and optimizing the HRIS system. The HR Officer is expected to demonstrate professionalism, uphold company schedules, and set a positive example in all HR-related matters.
Key Responsibilities:The HR Officer will be responsible for managing all facets of human resources operations and strategy, with a focus on fostering accountability, enhancing employee engagement, and ensuring operational reliability. This position is pivotal in supporting career development, driving employee engagement initiatives, and optimizing the HRIS system. The HR Officer is expected to demonstrate professionalism, uphold company schedules, and set a positive example in all HR-related matters.
- Onboarding & Offboarding: Oversee the entire onboarding process, probation check-ins, and offboarding, including exit interviews and final documentation.
- HRIS Management: Ensure HRIS accuracy, generate reports, and train employees on system functionalities.
- Performance Management: Implement career development plans, manage PIPs, and handle appraisals.
- Total Rewards & Benefits: Manage compensation, benefits, and HMO programs, ensuring market competitiveness and resolving employee concerns.
- Employee Engagement & Relations: Lead engagement initiatives, address employee concerns, and resolve grievances.
- Organizational Development: Drive initiatives for continuous improvement and team-building activities.
- Talent Acquisition Support: Collaborate with recruitment on hiring plans and ensure seamless onboarding.
- Reporting & Analytics: Analyze HR data to provide insights on retention, engagement, and performance to leadership.
Requirements
Probation Period & Performance Reviews:
The first 3-6 months of employment will include a structured probation period where the HR Officer will be evaluated on reliability, adherence to the work schedule, punctuality, and the quality of work delivered.
Performance reviews will regularly be held to assess progress, with a focus on maintaining high standards and meeting expectations.
The first 3-6 months of employment will include a structured probation period where the HR Officer will be evaluated on reliability, adherence to the work schedule, punctuality, and the quality of work delivered.
Performance reviews will regularly be held to assess progress, with a focus on maintaining high standards and meeting expectations.
Critical Qualifications:
Experience: Minimum 5 years of experience in a generalist HR role, with a proven record of reliability and punctuality.
Skills: Strong background in career growth pathing, employee engagement, and managing HRIS systems.
Values: Must demonstrate integrity, accountability, and professionalism, and align with the company’s culture and work standards.
Leadership: Demonstrates proactive engagement in HR initiatives and fosters a culture of accountability and professionalism within the team.
Benefits
- 13th-month pay
- 10 days of paid time off in the first year, 12 days in the next year, and 15 days onwards
- 1,500 PHP -Health Insurance Reimbursement after 3 months
- 500 PHP food stub reimbursement for Happy Hour every end of the month
- 1,000 PHP monthly internet subsidy; reimbursement after 6 months
- 500 PHP Birthday Bonus
- 5,000 referral bonuses for each successful referral
- Honor PH and US Holidays, subject to Support Speedy’s operational needs
- Three days of bereavement leave.
- All expenses paid Annual Family Reunion
- Unlimited Growth Opportunities
Skills Required
- Minimum 5 years experience in a generalist HR role
- Experience managing HRIS systems, ensuring data accuracy and generating HR reports
- Proven experience in career pathing, performance management, and handling PIPs/appraisals
- Experience administering compensation, benefits, and HMO programs
- Demonstrated integrity, accountability, professionalism, reliability, and punctuality
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The Company
What We Do
Support Speedy is a US-based provider of virtual market-center administrator (MCA) and assistant services for Keller Williams offices. It supports CommandMC, compliance, transaction coordination, listing management, accounting, bookkeeping, accounts receivable and payable, bank reconciliation, reporting, onboarding, and year-end audit preparation. The company combines Keller Williams system expertise with remote operational support to improve efficiency, accuracy, and workflow continuity for market centers and their agents.
