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Top Tech Support Jobs in Orlando, FL

10 Days Ago
Orlando, FL
Remote
400 Employees
Senior level
400 Employees
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+48 More
10 Days Ago
Orlando, FL
Remote
420 Employees
100K-105K Annually
Mid level
420 Employees
100K-105K Annually
Mid level
Cloud • Security • Software • Cybersecurity
As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
11 Days Ago
Orlando, FL
Remote
75 Employees
Mid level
75 Employees
Mid level
Artificial Intelligence • Software • Database
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
Top Benefits:
401-K
401-K Matching
Company Equity
+35 More
12 Days Ago
Orlando, FL
Remote
65 Employees
Junior
65 Employees
Junior
Healthtech • Pet
The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
Top Benefits:
401-K Matching
Company Equity
Dental Insurance
+16 More
16 Days Ago
Orlando, FL
Remote
1,200 Employees
60K-90K Annually
Mid level
1,200 Employees
60K-90K Annually
Mid level
Cloud • Productivity • Social Impact • Software • Analytics
The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.
Top Benefits:
401-K
401-K Matching
Company Equity
+39 More
22 Days Ago
Orlando, FL
Remote
4,600 Employees
117K-268K Annually
4,600 Employees
117K-268K Annually
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Cybersecurity • Defense
Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+51 More
23 Days Ago
Orlando, FL
Remote
305 Employees
Mid level
305 Employees
Mid level
Food • Software • Automation
The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+27 More
8 Hours Ago
Orlando, FL
179 Employees
Entry level
179 Employees
Entry level
Cybersecurity
The Application Technician is responsible for updating and maintaining applications within client environments, troubleshooting issues, and providing hardware support. They will also build test environments and work in a rotating schedule to provide 24/7 support to global clients, including occasional weekend and overnight shifts.
4 Days Ago
Orlando, FL
32 Employees
Entry level
32 Employees
Entry level
Software
The Technical Support Specialist at Biller Genie will manage customer inquiries through calls and chats, assess needs, and channel them to the right support teams while maintaining high customer satisfaction.
5 Days Ago
Orlando, FL
102 Employees
120K-140K Annually
Mid level
102 Employees
120K-140K Annually
Mid level
Cybersecurity
The Systems Administrator II/III will support cyber range network operations, resolving issues in a dynamic team environment. Responsibilities include managing Active Directory, validating security controls, troubleshooting systems, and supporting server and database management, including compliance with RMF and NIST standards.
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