As a Major Incident Manager, you will lead management of major incidents and develop the framework for Major Incident and Problem Management. Responsibilities include acting as a contact for incidents, ensuring effective communication, conducting Root Cause Analysis, and improving incident management processes.

As a Renewals Team Leader, you'll drive customer retention, maximize satisfaction, and minimize churn. You'll lead a team to streamline operations, foster collaboration, and ensure effective communication. Your role also involves aligning renewal strategies with business goals, improving processes, and supporting team development and growth.

As a Deal Desk Team Lead at Sonar, you will oversee Deal Desk and Billing operations, ensuring effective workflows and communication with various departments. Your role involves empowering a high-performing team, collaborating closely with Sales and Finance to drive sales performance and revenue growth, managing deal closures, and supporting team development and hiring.