Workplace Experience Manager

Reposted 11 Days Ago
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Geneva
Hybrid
Senior level
Cloud • Information Technology • Security • Software
Sonar is committed to enabling developers and organizations to build better code for better software.
The Role
The Workplace Experience Manager leads a team to optimize workspace services, enhance employee well-being, and foster collaboration through innovative strategies and efficient operations.
Summary Generated by Built In
Why should I Apply:

At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.

We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.

The impact you will have:
Your primary impact will be to instill a truly customer-centric mindset across the team, elevating its mission beyond standard operations to fulfill its core objective: "Create and maintain an inspiring, efficient, and seamless workplace experience that enhances employee well-being, fosters collaboration, and supports business success."

As the leader of this team, you will be responsible for optimizing our workspaces and services, drawing inspiration from leading hospitality and service industries. Your impact will be to not only ensure the seamless day-to-day running of our offices but to strategically innovate and enhance the overall Sonar experience. You will transform our workspaces into vibrant hubs that reflect our culture, foster productivity, and make Sonar a truly exceptional place to work.

What you will do daily:

  • As the manager of the Workplace Experience team, you will report to the VP of Operations and lead a team of 7 people across our 6 offices and 2 co-working spaces. Your role is split between ensuring operational mastery and driving strategic innovation.

  • Lead and Empower the Team (Run Operations) You will ensure the team masters and seamlessly executes daily operations. Your role is to lead, empower, and delegate, overseeing all core activities including:
  • Pleasant Workplace Experience: Ensuring offices are clean and healthy , all non-IT devices are running smoothly , and supplies are stocked. This also includes strategic planning such as finding optimal locations for new offices , analyzing current and future office usage , and managing space planning.
  • Events & Team Gatherings: Designing, planning, coordinating, and running impactful company events and team-gathering activities.
  • Reception & Employee Support: Managing state-of-the-art reception services and supporting the full employee lifecycle from candidate assessments to departures.
  • Travel Services: Providing exceptional travel support for employees and guests, including handling visa requests and guest trips.

  • Innovate and Elevate the Workplace Experience While the team runs the day-to-day, your personal focus will be on the strategic evolution of our workplace. Drawing on your curiosity, previous experience, and by analyzing external trends, you are accountable for raising the bar. You will be responsible for:
  • Thinking "out-of-the-box" to bring tangible, relevant, and innovative improvement ideas to the table.
  • Actively following market trends and benchmarking Sonar’s services against other leading companies to identify opportunities for improvement.
  • Building and managing a roadmap of high-impact projects, prioritizing them based on their effort/impact ratio and implementing them.
  • Working closely with HR, IT, finance, and leadership teams to implement your solutions.

The experience you will need

  • A deep-seated customer-centric mindset, with a passion for creating an exceptional employee experience.
  • +10 years of experience in a related position ; experience in the hospitality industry and a fast-paced scale-up is a strong plus.
  • Proven team management experience with a focus on empowering your team, delegating effectively, and helping others grow professionally.
  • Driven by the quality of service provided and an unwillingness to settle for less.
  • The ability to think outside of the box, challenge the status quo, and propose new ideas.
  • A dynamic, energetic, and resilient attitude to tackle daily challenges with positivity.
  • A fluent level of English is mandatory; French is a plus.

Benefits of Working with Sonar:

  • We encourage usage of our robust time-off allocations with 27 PTO days for our employees based out of the Geneva region, plus additional days based on seniority and circumstances.
  • We contribute 60% of the total cost for your pension; 13.5% to 15.5% of your base salary for savings; 2% for risk.
  • Generous discretionary Company Growth Bonus, paid annually.  
  • Commuting:Sustainable mobility options, including carpooling and the refund of 60% of the annual transportation subscription.
  • Global workforce with employees in 20+ countries representing 35+ unique nationalities.
  • We have an annual kick-off somewhere in the world where we meet to build relationships and goals for the company.

Why you will love it here:

Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.
We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!
We embrace work-life balance. It is important to maintain a healthy work-life balance. This is why we have a flexible work policy that includes remote and in-office hybrid work (minimum three days a week in the office - Monday/Tuesday/Thursday).
We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.


We prioritize Diversity, Equity, and Inclusion:

At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.

We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.

Please note that applications submitted through agencies or third-party recruiters will not be considered.

What the Team is Saying

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The Company
HQ: Geneva
597 Employees
Year Founded: 2008

What We Do

Software-driven digital innovation is essential for competing in today's market, and the foundation of this innovation is code. However, there are widespread cracks in this foundation – lines of bad, insecure, and poorly written code – that manifests into tech debt, security incidents, and availability issues. With Sonar, developers and organizations are empowered to create quality, secure code confidently, whether written by humans or generated with AI.

The Sonar solution, SonarQube, helps prevent code quality and security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it—your internal team or genAI—resulting in more secure, reliable, and maintainable software.

At Sonar, we are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do.

Rooted in the open-source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.

Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Annecy, France; Bochum, Germany, London, England; and Singapore. The company is rapidly growing with over 600 employees!

Join us in our mission to solve the trillion-dollar challenge of bad code!

Why Work With Us

We are a product-first company, all while maintaining a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.

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Sonar Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Sonar, we require employees to come into the office 3 days/week.

Typical time on-site: 3 days a week
HQGeneva Office (HQ)
Singapore Office
Annecy Office
Austin, TX office
Bochum Office
London Office
Learn more

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