Top Operations Jobs
Ensure team achieves business objectives in Claim Management Accuracy, Customer Centricity, and Expense Management. Provide leadership, coaching, and support to team members. Analyze data, implement strategies, and address performance gaps. Interact with claimants and customers effectively. Drive Claim Management Accuracy and Customer Centricity through support programs. Requires 2+ years of supervisory experience and knowledge of STD, group disability, Workers Compensation, and state laws.
The Agricultural Liaison Director will oversee portfolio strategy, pricing, transaction and credit approval of agricultural loans. Responsibilities include managing the mortgage portfolio, supporting mortgage originators, sourcing investment opportunities, and ensuring the quality of loans totaling over $8 billion.
The Executive Assistant provides high-level administrative support to the SVP, LATAM CFO, managing schedules, coordinating travel, and processing expenses, while maintaining confidentiality and professionalism. The role requires strong interpersonal, communication, and organizational skills.
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The Director of Agile Portfolio Management at MetLife will oversee the RIS portfolio, managing Agile practices to optimize project delivery aligned with business objectives. Responsibilities include guiding a team of Agile Project Managers, developing portfolio management strategies, and driving process improvements while communicating updates to stakeholders.
The eDiscovery Case Manager will lead and manage the eDiscovery process in response to litigation and regulatory requests. Responsibilities include managing the preservation, collection, processing, and production of electronic information, overseeing document reviews, and coordinating with internal legal teams and external vendors to ensure compliance and efficiency throughout the eDiscovery life cycle.
The Director of Corporate Systems in Internal Audit Technology will develop and manage strategies to enhance the technology function supporting Internal Audit. Responsibilities include collaborating with teams to create a technology roadmap, leading development teams, monitoring KPIs, and ensuring alignment with legal compliance and organizational objectives.
The Audit Manager role involves applying the MetLife Audit Approach to evaluate internal controls, manage audit projects, and support the delivery of the audit plan. Responsibilities include conducting process audits, delivering high-quality reports, engaging with auditees, and tracking open audit issues while building strong relationships within the business.
The Senior Experience Strategist at MetLife will guide multi-functional teams to define customer experiences, ensuring alignment on business objectives through user research and design strategy. This role combines business focus with creative insight to tackle key challenges, supporting both strategic insight generation and ongoing agile product development.
As the Sustainability and Reporting Manager, you will lead the development of sustainability strategies and reporting, collect and analyze ESG data, prepare sustainability reports, and collaborate with various teams to ensure compliance with frameworks and enhance reporting processes.
Responsible for managing US GAAP/STAT reporting, Experience Studies, New Business Valuation, and Statutory reporting. Develops strong working relationships with internal clients and leads a team of actuarial students.
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