Top Operations Jobs

Provide high-level administrative support to VP-level leadership: manage complex calendars and travel, draft correspondence and presentations, process expenses and reconciliations, assist onboarding and HR processes, identify and resolve organizational issues, and integrate AI tools to optimize workflows while handling confidential materials.

Provide strategic calendar management and gatekeeping for the CPO and VPs, coordinate global scheduling and logistics, protect executives' focus time, handle confidential material, support the Chief of Staff and GBS initiatives, arrange travel and expenses via Concur, coordinate team events and onboarding, and identify and resolve organizational friction points.

Lead a Sales Operations team supporting Japan field sales: deal structuring, quoting, quota and compensation design, reporting, process optimization, training, and cross-functional programs to accelerate sales.

Deputy to the SVP of EMEA South, responsible for driving regional business performance, customer executive engagement, strategic pursuit sponsorship, pipeline and demand generation oversight, and talent development across a multicultural EMEA South region (France, Italy, Spain, Israel, UAE, Saudi Arabia, South Africa).

Provide day-to-day technical support for an AI Assistant platform built on ServiceNow. Troubleshoot AI responses, agentic workflows, API integrations, and observability data; reproduce and document bugs; perform configuration changes; triage and escalate issues; ensure SLA adherence; contribute to knowledge bases and communicate technical findings to customers.

Resolve customer technical cases for the ServiceNow platform by diagnosing platform- and DB-level issues, analyzing logs, writing and running SQL queries, reading Java/JavaScript code, coordinating with development teams, mentoring junior engineers, and improving processes to ensure timely customer resolution and high-quality support.

Lead ITSM operational activities and strategic service management initiatives across Digital Technology. Guide MSPs, design and mature ITIL/Agile/Lean-based processes, drive automation, KPIs, and ServiceNow platform optimizations to improve efficiency, resilience, and customer experience.