Top Operations Jobs
The Onboarding Manager will oversee the onboarding experience for dbt Labs' largest accounts, ensuring successful product adoption and a smooth customer journey. Responsibilities include collaborating with various teams, managing account setup, and utilizing customer feedback for process improvements.
The Revenue Operations Commission Associate will manage commission processes, perform audits, and ensure accurate compensation calculations. They will also handle onboarding and offboarding compensation tasks, maintain documentation, and work cross-functionally to enhance current policies and procedures.
The Revenue Operations Associate supports the Go-To-Market (GTM) team by managing Salesforce requests, performing SFDC administration, creating reports, conducting project management, and improving documentation and data quality. The role involves cross-functional collaboration and enhancing operational processes.
As a TAM Manager, you will lead a team of Technical Account Managers, develop strategies for customer retention and expansion, manage escalations, and collaborate with various teams to improve customer adoption and satisfaction. You'll also be responsible for mentoring team members and maintaining performance metrics.
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