Top Pharmaceutical Customer Success Jobs
The Specialist, Manufacturing Automation is responsible for leading automation activities in an aseptic manufacturing facility, ensuring compliance with SDLC, GMP, safety, and environmental regulations. Tasks include problem resolution, process control implementation, and troubleshooting. This role involves collaborating with cross-functional teams and supporting automation lead in projects and training initiatives.
Responsible for problem resolution, implementation of process control, data collection techniques, and troubleshooting in compliance with SDLC, GMP, safety, and environmental regulations. Actively support, participate, and embrace a diverse and inclusive culture including significant interaction with manufacturing, quality, and engineering groups. Support automated systems within GMP Manufacturing Operations.
Responsible for analyzing monthly forecasts, managing inventory, purchasing excipients, and ensuring supply chain accuracy in a pharmaceutical manufacturing plant. Collaborates with cross-functional teams and manages vendor relationships. Reports to Materials Management Lead in Rahway, New Jersey.
The Director Customer Success, Covered Entities at Kalderos is responsible for driving market success of drug discount management solutions for covered entities, ensuring transparency and trust in drug discount programs. The role involves leading a team to support covered entities in adopting and utilizing Kalderos solutions, monitoring key metrics for success, and resolving issues in a timely manner.
This position has primary responsibility to support manufacturing operations. Focus areas may include Training, Documentation, Deviations, Change Control, and Projects. Drives the coordination and execution of process and equipment improvement programs, reviews completed quality records, generates quality deviation responses, drive investigations and has ability to train technicians on processes and QMS systems.
Featured Jobs
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of a VoC strategy to enhance the healthcare journey for customers by building awareness of customer pain points. You will develop cross-functional relationships, create business cases for improved customer experiences, manage priorities, and drive improvements in customer experience across various channels.
Engage directly with pharmacy customers, research solutions, provide exceptional customer service, and ensure compliance with safety standards. Must be located and work within Kentucky.
Customer Care Advocate position at Pumpkin, responsible for delivering exceptional service and creating positive experiences for customers. Role involves educating customers on insurance and non-insurance products, expanding coverage, optimizing performance tracking, and maintaining data integrity. Hybrid position requiring 2 days in the Columbus, OH office. Initial rate of $16.00/hour with comprehensive benefits, increasing to $17.00/hour upon obtaining Property & Casualty License.
Customer Support Engineer assisting customers with technical issues related to HealthVerity's products, with a focus on RWD. Responsible for troubleshooting, offering guidance, and providing tailored solutions. Play a critical role in maintaining customer satisfaction and strong relationships.
The SVP, Client Partner Market Access is responsible for capitalizing on new market access agency opportunities and helping to identify and support the right organic growth opportunities for market access service-line expansion across the company network. This role will maintain executive and senior-level relationships serving as a growth leader for the Specialty Affiliate to expand the market access business with new targets and existing clients.
Provides professional military personnel support services to the U.S. Navy's Identification Card Administration program. Responsibilities include delivering ID Card services, verifying eligibility, and maintaining RAPIDS workstations.
The Clinician Licensing Specialist will be responsible for cross licensing therapists in multiple states and ensuring that therapists meet licensure requirements. They will maintain current data, track CEUs, and coordinate with internal departments for credentialing. The ideal candidate has knowledge of state-specific credentialing requirements and strong problem-solving and communication skills.
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