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Top Pharmaceutical Customer Success & Experience Jobs

Reposted 17 Hours AgoSaved
Hybrid
Colorado Springs, CO, USA
14-21 Hourly
Junior
14-21 Hourly
Junior
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
The Client Concierge at Chewy Vet Care will provide customer service, manage patient intakes, support veterinarians, and maintain a pet parent-focused environment. Requires strong communication skills and customer service experience, preferably in a veterinary setting.
Top Skills: Practice Information Management System (Pims)
Reposted 17 Hours AgoSaved
Remote or Hybrid
USA
60K-154K Annually
Senior level
60K-154K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage employer and business partnerships, ensuring client satisfaction through effective communication and coordination across teams, overseeing account activities, and optimizing client outcomes.
Top Skills: Client Service ToolsCRMReporting Tools
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Cloud • Healthtech • Professional Services • Software • Pharmaceutical
The Senior Director of Customer Strategy & Success will build and scale the customer success functions, ensure customer satisfaction, and drive measurable business outcomes through cross-functional collaboration.
Top Skills: Clinical ResearchData ServicesEnterprise SoftwareSaaSSoftware Applications
9 Days AgoSaved
Hybrid
Memphis, TN, USA
22-37 Hourly
Entry level
22-37 Hourly
Entry level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Support day-to-day Sales Order Management for Pfizer's Trade customers, handle customer inquiries, process orders in SAP, and collaborate with internal teams.
Top Skills: ExcelMS OfficeSAP
Reposted 12 Days AgoSaved
Easy Apply
Hybrid
2 Locations
Easy Apply
167K-220K Annually
Senior level
167K-220K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Biotech • Pharmaceutical
Lead medical writing activities across drug portfolios, managing timelines and regulatory submissions while collaborating with various teams and enhancing processes.
Top Skills: AIDeep LearningSharepointSmartsheetVeeva Rim
Reposted 13 Days AgoSaved
Hybrid
New York, NY, USA
108K-162K Annually
Junior
108K-162K Annually
Junior
Healthtech • Software • Biotech • Pharmaceutical
This role involves generating business, supporting partnerships with biopharma, enhancing client relationships, and identifying growth opportunities in cancer care.
Top Skills: Biopharma SolutionsData AnalyticsReal-World Evidence
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Reposted 13 Days AgoSaved
Easy Apply
In-Office
Tampa, FL, USA
Easy Apply
Junior
Junior
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
The Customer Experience Coordinator manages relationships with clients, ensuring excellent service and product utilization through communication and support.
Top Skills: ExcelMicrosoft WordOutlook
Reposted An Hour AgoSaved
In-Office
Country Home Mobile Village, Buckeye, AZ, USA
17-28 Hourly
Junior
17-28 Hourly
Junior
Fitness • Healthtech • Retail • Pharmaceutical
Provide empathetic, accurate member support via phone, email, and chat for pharmacy benefits, claims, and eligibility. Document interactions, escalate complex issues, collaborate with supervisors and account managers, identify process improvements, and engage in ongoing training for career growth.
Top Skills: Call Center ToolsCrm Platforms
Reposted An Hour AgoSaved
In-Office
Chicago, IL, USA
17-31 Hourly
Entry level
17-31 Hourly
Entry level
Fitness • Healthtech • Retail • Pharmaceutical
Greet patients, manage check-ins and required forms, collect co-pays, update records and schedule appointments in the EMR, handle inbound/outbound calls and faxes, maintain front‑desk areas, and occasionally float to other centers.
Top Skills: Electronic Fax PlatformElectronic Medical Record PlatformGoogle Suite
Reposted 17 Hours AgoSaved
In-Office
4 Locations
105K-231K Annually
Senior level
105K-231K Annually
Senior level
Fitness • Healthtech • Retail • Pharmaceutical
The Strategic Account Director will manage large client accounts, ensuring satisfaction, retention, and growth through consultative selling and relationship-building with stakeholders.
Top Skills: Consultative Selling SkillsPharmacy Benefit Management (Pbm) Solutions
9 Hours AgoSaved
Easy Apply
In-Office
New York, NY, USA
Easy Apply
170K-200K Annually
Senior level
170K-200K Annually
Senior level
Healthtech • Software • Pharmaceutical
The Director of Customer Engineering leads a team, ensuring high-quality customer implementations, managing technical escalations, and developing scalable processes for biopharma clients.
Top Skills: Aws ServicesData Integration ArchitecturesSQL
Reposted 11 Hours AgoSaved
In-Office
San Antonio, TX, USA
39K-54K Annually
Junior
39K-54K Annually
Junior
Healthtech • Pharmaceutical • Manufacturing
As a Customer Support Specialist I, you will handle inbound calls from patients and healthcare professionals, assess requests, and provide solutions while collaborating with a diverse team in a fast-paced environment.
Top Skills: ExcelMicrosoft Office (WordOutlook)
Reposted 13 Hours AgoSaved
In-Office
2 Locations
74K-101K Annually
Junior
74K-101K Annually
Junior
Healthtech • Pharmaceutical • Manufacturing
As a Client Support Software Support Analyst, you will provide technical support, resolve issues, optimize system performance, manage escalations, and enhance customer experience.
Top Skills: ApacheCitrixHl7IisJIRAServicenowSQLTomcatVMwareWindows Thin ClientXML
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