Top Customer Success Jobs in New Orleans, LA

21 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Big Data Analytics
The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.
Top Skills: Ai ToolsGainsightHubspotPythonSnowflakeSQL
Reposted 21 Days AgoSaved
Remote
New Orleans, LA
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
21 Days AgoSaved
Remote
New Orleans, LA
140K-160K Annually
Junior
140K-160K Annually
Junior
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills: Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
22 Days AgoSaved
Remote
New Orleans, LA
66K-88K Annually
Mid level
66K-88K Annually
Mid level
Information Technology • Software
The Customer Success Manager will engage customers, align goals with insights, support renewals, and optimize outcomes through collaboration and analytics.
Top Skills: GainsightSalesforce
22 Days AgoSaved
Remote
New Orleans, LA
85K-115K Annually
Senior level
85K-115K Annually
Senior level
Information Technology • Consulting
The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.
Top Skills: AsanaHubspotZendesk
22 Days AgoSaved
Remote
New Orleans, LA
Senior level
Senior level
Information Technology • Software
The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.
Top Skills: SalesforceWorkday
22 Days AgoSaved
Remote
New Orleans, LA
120K-145K Annually
Senior level
120K-145K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology
Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.
Top Skills: APIsBi ToolsData IntegrationsLookerPlanhatSalesforceSigmaSnowflakeSQL
22 Days AgoSaved
Remote
New Orleans, LA
187K-234K Annually
Senior level
187K-234K Annually
Senior level
Software
The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.
Top Skills: Ai ToolsChatgptClaude CodeConfluenceExcelGleanJIRAPendoSalesforce
22 Days AgoSaved
Remote
New Orleans, LA
85K-95K Annually
Senior level
85K-95K Annually
Senior level
Software
As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.
Top Skills: Data AnalysisEducation Technology
22 Days AgoSaved
Remote
New Orleans, LA
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Artificial Intelligence • Legal Tech • Marketing Tech • SEO
The Project Manager will oversee multiple customer accounts, managing timelines and deliverables while coordinating between clients and internal teams to ensure high-quality project execution.
Top Skills: AsanaJIRANotion
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
85K-100K Annually
Mid level
85K-100K Annually
Mid level
Edtech
The Customer Success Manager at OpenSesame is responsible for onboarding and retaining customers, managing accounts, and delivering presentations on training solutions to help achieve customer goals.
Top Skills: GainsightSalesforce
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
Mid level
Mid level
Marketing Tech
The Customer Success Associate will onboard new brands, develop playbooks, provide training, monitor account health, handle support inquiries, and document product feedback.
Top Skills: GorgiasKlaviyoMeta Ads Manager
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Reposted 22 Days AgoSaved
Remote
New Orleans, LA
130K-186K Annually
Senior level
130K-186K Annually
Senior level
Artificial Intelligence • Information Technology • Software • Database • Analytics • Business Intelligence
As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.
Top Skills: Bi PlatformsData AnalyticsSaaS
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
Senior level
Senior level
Logistics • Mobile • Software
The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.
Top Skills: AIEamErpSaaSSap Pm
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
120K-140K Annually
Mid level
120K-140K Annually
Mid level
Information Technology • Software
The Customer Success Manager - VMware manages customer onboarding, retention, and growth by guiding product lifecycles, conducting reviews, and ensuring effective communication.
Top Skills: ExcelMicrosoft Dynamics AxOutlookPowerPointVMwareWord
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
Expert/Leader
Expert/Leader
Cloud • Software • Analytics
The VP of Customer Success & Services will lead customer retention and relationship management, drive operational excellence, and cultivate high-performing teams to enhance customer experiences across the Americas region.
Top Skills: CcaasCloud TechnologiesEnterprise SoftwareSaaS
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
Reposted 22 Days AgoSaved
In-Office or Remote
New Orleans, LA
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
Reposted 22 Days AgoSaved
Remote
New Orleans, LA
60K-60K Annually
Mid level
60K-60K Annually
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
23 Days AgoSaved
Remote
New Orleans, LA
110K-140K Annually
Senior level
110K-140K Annually
Senior level
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.
Top Skills: Artificial IntelligenceHr TechnologyMachine LearningSaaS
Reposted 23 Days AgoSaved
Remote or Hybrid
New Orleans, LA
Junior
Junior
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills: DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
23 Days AgoSaved
Remote or Hybrid
New Orleans, LA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills: Google SuiteMS OfficeSalesforce
23 Days AgoSaved
Remote or Hybrid
New Orleans, LA
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills: Google SuiteMS OfficeSalesforce
23 Days AgoSaved
Remote or Hybrid
New Orleans, LA
125K-145K Annually
Senior level
125K-145K Annually
Senior level
Healthtech • HR Tech • Software
Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.
Top Skills: ExcelGoogle SheetsGoogle SlidesPower Point
23 Days AgoSaved
Remote
New Orleans, LA
190K-210K Annually
Senior level
190K-210K Annually
Senior level
Artificial Intelligence • Big Data • Software • Analytics • Business Intelligence • Big Data Analytics
The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.
Top Skills: Bi ToolsGong EngageGong ForecastingPlanhatPythonSalesforceSQL
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