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Top Customer Success Jobs in New Orleans, LA
Artificial Intelligence • Healthtech • Information Technology • Software
The Senior Customer Success Manager will manage relationships with enterprise clients, support onboarding, lead projects, and enhance team productivity in the healthcare sector.
Software • Automation
The Sr. Customer Success Manager acts as a customer advocate, driving customer engagement, adoption of product solutions, and ensuring satisfaction to achieve business outcomes. They manage renewals, assess customer health, and provide feedback to improve services.
Top Skills:
Totango
Analytics
The Senior Customer Success Manager will lead customer relationships, ensuring retention and growth for Market Access customers, leveraging industry expertise and mentoring team members.
Artificial Intelligence • Machine Learning • Productivity • Software
As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.
Top Skills:
CRM
Software
The Customer Success Manager is responsible for onboarding customers, building relationships, ensuring product utilization, troubleshooting issues, and improving customer experience through feedback and insights.
Top Skills:
Google SuiteIntercomSalesforceZoom
Artificial Intelligence • Software • Analytics
You will manage a portfolio of accounts, working with marketing teams to optimize data usage, identify expansion opportunities, and facilitate onboarding and product fluency for eCommerce brands.
Top Skills:
Shopify
Cloud • Software • Consulting
The Client Success Manager will engage existing clients, provide account management, identify sales opportunities, and collaborate with teams to enhance customer satisfaction and achieve revenue targets.
Top Skills:
AcumaticaCRMErpMS OfficeNetSuiteSage 100
Software
The Associate Client Success Manager will build client relationships, ensure product usage, provide support, and contribute to onboarding and training for rehab therapy teams.
Top Skills:
Excel
Healthtech
Manage a mid-market book of employer clients in the Northeast, build relationships with clients and brokers, drive renewals and upsells, deliver performance reporting, and act as a healthcare benefits consultant to achieve strategic account goals.
Software
Own post-sale onboarding, engagement, retention, and expansion for a portfolio of nonprofit customers. Build relationships, drive adoption and renewals, conduct business reviews, surface product feedback, and collaborate cross-functionally to improve customer outcomes and upsell opportunities.
Top Skills:
CanvaGoogle SuiteIntercomSlackZoom
Social Media • Software
Lead a pod of CSMs while owning an enterprise account portfolio: drive renewals, expansions, KPI tracking (in HubSpot), executive relationships, forecasting, coaching, and cross-functional problem-solving to reduce churn and grow client impact.
Top Skills:
Hubspot
Angel or VC Firm
The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.
Top Skills:
SaaS
New
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Information Technology • Software
As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.
Fintech • Financial Services
Lead the Customer Success organization, driving performance across onboarding, adoption, retention, and expansion while coaching team members and improving outcomes through data-driven strategies.
Top Skills:
Analytics ToolsAutomationCustomer Success Platforms
Healthtech • Pharmaceutical • Hospitality
The Rebate Admin Customer Success Partner manages client relationships, oversees rebate contracts, ensures compliance, and resolves operational issues to enhance client value.
Top Skills:
ExcelHealthcare Analytics Tools
Cloud • Security • Software
The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.
Top Skills:
AppsecAWSAzureCloud ComputingContainersDevsecopsGCPLinuxSupply Chain Security
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
The Customer Success Manager will manage a portfolio of enterprise accounts, ensuring client satisfaction and maximizing software value through coaching, relationship management, and data analysis.
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills:
Ai ToolsE-CommerceSaaS
Cloud • Security • Software
As a Senior Customer Success Manager, you'll oversee customer onboarding, advocate for client needs, and enhance customer relationships to drive product adoption and satisfaction, ensuring timely issue resolution and account management for federal clients.
Top Skills:
AppsecAWSAzureContainersDevsecopsGCP
Artificial Intelligence • Edtech
Manage strategic partnerships with major Texas school districts, driving customer adoption, retention, and mentoring team members while navigating complex educational dynamics.
Top Skills:
Salesforce
Cloud • Software • Database • Analytics
The internship focuses on developing an AI-driven framework to analyze customer insights and feedback, aiming to enhance product intelligence.
Top Skills:
APIsArtificial IntelligenceGoogle DocsGoogle SheetsGoogle SlidesExcelMicrosoft PowerpointMicrosoft WordNatural Language Processing
Healthtech
The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.
Software
The Customer Success Operations Manager will design and manage a tech-touch strategy for customer success, utilizing data and AI to enhance engagement, detect churn risk, drive product adoption, and identify upsell opportunities for non-managed accounts.
Top Skills:
Ai ToolsClaudeHubspotLookerN8NWorkflow Automation PlatformsZapier
News + Entertainment
Lead and develop a team of Ad Network Customer Success Managers, drive revenue and retention, and develop strategies for client success while managing advertiser relationships.
AdTech
The Customer Success Manager will manage key client relationships, ensuring support and driving the adoption of Adelaide's AU metric while collaborating with internal teams to optimize client campaigns.
Top Skills:
Cm360Dv360Extreme ReachInnovidExcelMicrosoft PowerpointTtd
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