Top Customer Success Jobs in New Orleans, LA
As a Medicare Part D Specialist, you will provide support to Medicare Part D members and providers with requests related to pharmacy benefits. You will assess seniors' Medicare needs, provide efficient service, identify the best Prescription Drug Plan options, and guide clients into the right insurance coverage.
Seeking a strategic and dynamic Director of Customer Support Systems to oversee the evolution and optimization of customer-facing systems. This role involves strategic leadership, systems optimization, cross-functional collaboration, team development, vendor management, performance metrics, compliance and security, budget management, and cultural principles embedding.
The Contractor - Candidate Experience Specialist at GitLab works to create positive experiences for candidates and hiring teams. Responsibilities include coordinating hiring plans, maintaining process information, managing candidate traffic, and promoting company values and culture.
Featured Jobs
Join Hometap as a Bankruptcy Specialist to support homeowners in default by serving as the Single Point of Contact, reviewing property reports, maintaining data accuracy, and complying with state and federal guidelines. Requires 2+ years of experience in mortgage default servicing, strong attention to detail, ability to multitask, client service skills, and a Bachelor's degree in business or finance.
The Vice President, Global Customer Success will be responsible for driving the success, satisfaction, and retention of the global Enterprise customer base. This role involves strategic leadership, customer retention and growth, team leadership and development, and customer advocacy and experience.
The Director, Client Service will be responsible for overseeing and growing a portfolio of key strategic Industrial accounts in the Financial Services, Industrial, Technology (FIT) Business Unit. They will develop strong client relationships, understand the client's brand and business goals, and collaborate with internal teams to deliver exceptional customer experiences. This role will involve regular travel to meet with clients.
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The Bilingual Customer Service Representative at Garner Health will deliver exceptional service to members via phone, chat, and email, providing guidance on healthcare benefits in Spanish and English. They will serve as the main point of contact for Spanish-speaking members and relay feedback to improve Garner's services. This is a fully remote position with shift requirements during east coast business hours.
The Member Services Lead at Garner Health is responsible for delivering exceptional service to members, overseeing Concierge Associates, and relaying member feedback to improve the company's solution. The ideal candidate has 4 years of relevant experience, experience managing a team, strong communication skills, and a passion for helping people solve problems.
Join GAMA-1 Technologies, LLC as a GIS Specialist to support the NWS Office of Water Prediction’s HydroVIS system, administer EGIS solutions, and manage geospatial services. Develop open source and COTS EGIS solutions leveraging Esri ArcGIS Enterprise capabilities. Responsibilities include GIS analysis, software patch management, account management, security patch deployment, and implementing GIS solutions. Requires strong communication skills, AWS knowledge, and analytical abilities.
Seeking an Implementation Specialist to configure enterprise-wide Environment, Health & Safety software solutions. Responsibilities include system configuration, technical support, bug investigation, customization, testing, and quality assurance. Requires experience in SaaS organizations and knowledge of software technologies like ASP.NET, C#, JavaScript, and more.
Chronosphere is looking for a Customer Success Architect with 5+ years of experience in Technical Account Management, Customer Success Management, Consulting, Solution Architect, or another customer-facing role. The role involves being a trusted advisor, expanding networks, detecting risks, prescriptive selling, onboarding, and advocating for customers.
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