Top Customer Success Jobs in Nashville, TN

The Technical Writer will create and maintain documentation for Submittable's grant management platforms, enhancing user understanding and reducing support. Responsibilities include writing guides, release notes, and FAQs while collaborating with various teams.

Lead and execute customer-facing projects at Federato, ensuring all milestones are met while coordinating with internal teams. Provide user training and support, and monitor customer engagement to enhance software usage.

As a Customer Success Manager, you'll manage district-level clients, driving product adoption and building strong stakeholder relationships while ensuring successful implementations of NoRedInk.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Experience Manager drives customer satisfaction and retention, managing service relationships, supporting benefit strategies, and collaborating across teams.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Experience Manager is responsible for driving customer satisfaction, managing service relationships, and supporting benefit strategies for an assigned book of business.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.