Top Operations Management Jobs in Turkey

Leads local project execution operations and portfolio performance for ABB. Oversees project governance, standardized processes, budgeting, contract and claims management, quality, HSE, cybersecurity compliance, schedule, profitability, cash flow, and on-time delivery. Supervises and develops project execution teams, assigns resources, resolves escalated customer and project issues, supports troubled projects, drives continuous improvement, and implements local document control systems. The role requires engineering experience, MV switchgear knowledge, PMP certification, extensive project management and team leadership experience, bilingual Turkish and English fluency, and international travel availability.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Own day-to-day operations and go-to-market for Binance Chat: manage feature rollouts, content governance, metrics, user feedback, and cross-functional coordination to improve growth, engagement, and product health.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Manage multi-user warehouse operations, lead large teams, present weekly/monthly KPI reports, develop processes and action plans to meet targets, and ensure occupational safety and quality compliance across contracted operations.

The AI Operations Manager will oversee the operational management of AI tools and platforms, ensuring reliability and technical standards while driving improvements and addressing operational challenges.

Own operational quality, reliability, and standards for Storyteller's AI tooling. Configure, monitor, and improve AI platforms, permissions, integrations, and workflows; identify friction, drive durable solutions, and provide leadership visibility on platform health.

Lead and localize day-to-day operations for the South Korean market, manage vendor relationships, coordinate with product and marketing, set up local operations, and continuously improve workflows to enhance user experience.

Lead B2B demand-generation and marketing-operations for enterprise SaaS: build AI-enabled marketing workflows, own integrated campaigns (email, paid, organic, events), improve lead scoring and funnel reporting, partner with Sales and regional teams to convert inbound and event engagement into pipeline across Southeast Asia, Japan, and Brazil.

Drive operational strategy and scalability in Turkey: analyze processes, define KPIs, manage partners/acquirers, lead cross-functional projects, ensure regulatory compliance, mitigate risks, and support sales/ops as regional expert.

Own partner onboarding from signed contract to first bookings: design SOPs, SLAs, and KPIs; coordinate BDMs, Support, and Finance; build and lead an Implementation team; run multiple onboarding pipelines; hand validated partners to Client Account Managers. Work cross-functionally, use HubSpot and JIRA, and create scalable processes.

Lead contract negotiation, commercial risk assessment and ITO-stage operations. Review and redline T&Cs, register and manage risks, drive risk review sessions, support proposal generation, partner with regional sales to meet financial KPIs, and improve commercial processes and governance using CRM and risk tools.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

The role involves managing insurance product portfolios, ensuring compliance with Turkish laws, supporting product development, and collaborating with partnership teams. It requires expertise in insurance product development and underwriting.

Plan and run growth initiatives and campaigns to drive user acquisition, engagement, and product growth for Earn products. Coordinate with product, marketing, customer service, and partners; monitor product performance; troubleshoot issues; track and analyze campaign effectiveness; support VIP/institutional onboarding; develop partner collaborations; and stay current on Earn, DeFi, and lending market trends.

Lead delivery and scaling of generative AI data programs across multiple projects: capacity planning, vendor management, quality consistency, process automation, financial control, risk mitigation, client reporting, and team enablement.

Lead and scale portfolios of generative AI data programs (collection, labeling, evaluation). Manage capacity planning, vendor SLAs, quality consistency, process automation, budgets, risk, stakeholder reporting, and coach PMs/coordinators while ensuring data security and compliance.

Lead sales operations for Malaysia and Singapore, driving performance management, returns and AR governance, incentive program administration, contract and SOP governance, process improvement, and team leadership to ensure operational rigor and commercial alignment.

Lead global card program roadmap and launches (virtual and physical), manage issuer/processor/manufacturer relationships, integrate digital wallets (Apple/Google Pay), oversee card supply chain and vendors, negotiate commercial agreements, build SOPs and scalable operations, drive GTM with Product and Growth, and monitor performance through data-driven analysis.

Lead strategy and execution for virtual and physical card products, managing end-to-end launches, vendor and partner relationships (issuers, processors, BIN sponsors, manufacturers), wallet integrations, commercial negotiations, card production and fulfillment, and build scalable SOPs while monitoring performance and driving operational improvements.

Lead European defence programme delivery and business operations: govern schedules, budgets, risks, and quality; manage subcontractors and supply chain; own Salesforce pipeline and executive reporting; enforce export control and data governance; establish SOPs and operating rhythms to scale EMEA operations aligned with US leadership.

Lead and develop a support and operations team to improve SLA compliance, KPIs, and customer satisfaction. Drive process improvements, cross-functional collaboration, training, and technical initiatives (SQL, reporting, APIs, frontend/backend) to deliver measurable business impact.