Top Customer Success Jobs in Madison, WI

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

The Customer Success Manager will manage enterprise customer relationships, strategize program implementation, drive retention and expansion, and collaborate with sales and technical teams.

The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.

The Director of Client Success oversees client satisfaction and digital marketing strategies, manages escalations, resolves issues, and collaborates with teams to improve service quality.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

The role focuses on managing strategic projects in Customer Success, improving processes, and collaborating with cross-functional teams to enhance customer satisfaction and retention strategies.

The Client Success Manager manages a portfolio of Property Manager customers, ensuring high retention rates, preventing churn, and enhancing customer success through personalized solutions and engagement metrics analysis.

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.

The Technical Customer Success Manager engages with clients to ensure their success with Grip's SaaS solutions. Responsibilities include managing customer expectations, creating custom reports, and gathering feedback to influence product development.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.

The Customer Success Manager will develop strong customer relationships, drive value from AI solutions, manage customer onboarding, and collaborate with internal teams for product enhancement and data analysis.

The Customer Success Manager champions customer solutions, enhances value, manages relationships, and drives product enhancements while collaborating with internal teams.

The Customer Success Manager will advocate for customers, manage relationships, collaborate with internal teams, and drive value through data analysis and product enhancements.

The Director of Customer Success will manage client relationships, oversee healthcare analytics, and lead project delivery for self-insured employers, focusing on cost containment solutions and actionable insights.

We are seeking a Customer Success Engineer to manage post-sales relations, ensuring customers maximize Akeyless platform use through technical guidance and support.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

The Manager of Client Success leads and develops a team to provide exceptional client service, fostering relationships and driving revenue growth through strategic advice and data analysis.

The Director of Client Success & Renewals leads the function to enhance customer retention and renewals, leveraging AI and data-driven strategies. Responsibilities include managing a team, optimizing account performance, and driving strategic partnerships.

As a Sr. Client Success Manager, you will manage relationships with financial institution clients, leveraging data-driven insights to enhance their marketing strategies and ensure high satisfaction and ROI from Alkami's Data & Marketing solution.

The Client Success Manager II role involves guiding clients through onboarding to the Segmint Data & Marketing platform, ensuring they achieve marketing goals and facilitating smooth handoffs to long-term management.

The Account Manager II serves as the main liaison for key clients, focusing on long-term partnerships, driving value, and expanding services through consultative account management and effective communication with stakeholders.