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Top Customer Success Jobs in Las Vegas, NV
AdTech • eCommerce • Mobile • Retail • Software
Manage post-sale relationships for a portfolio of grocery retailers, driving onboarding, adoption, performance, retention, and expansion. Serve as primary strategic partner, deliver data-driven insights, conduct business reviews, support renewals and upsell, coordinate cross-functionally, maintain account health in CRM, and travel ~30% for onsite customer engagement.
Top Skills:
AmplitudeConfluenceCRMCs ToolsGongJIRAProject Management SolutionsSalesforce
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of ~100 accounts as the primary CSM to drive retention, adoption, and growth. Build senior relationships, deliver product training, analyze usage data to design outreach campaigns, mitigate churn, facilitate cross-functional resolutions, support renewals and upsells, collect product feedback, and create customer advocacy.
Top Skills:
GainsightSalesforceServicetitanTableau
Artificial Intelligence • Software
The Global Vice President of Customer Success will lead the Customer Success organization globally, driving strategy, customer satisfaction, retention, and growth, while fostering a high-performing team culture.
Top Skills:
AIEqms Platform
Software • Analytics
The Customer Success Manager will educate clients on creative strategy, build relationships, and help maximize their use of Motion's platform through engagement and tailored support.
Top Skills:
AIAnalyticsPerformance Marketing
Healthtech
As a Client Success Manager - Mid Market at Hinge Health, you'll manage client relationships, drive product adoption, and ensure client retention through strategic communication and data-driven insights.
Top Skills:
ExcelGainsightSalesforce
Information Technology • Software • Analytics
The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.
Top Skills:
Ai ToolsChargebeeSalesforce CpqStripe BillingZuora
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.
Top Skills:
Crm PlatformsSalesforce
Cloud • Security • Software
Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.
Top Skills:
Cloud SolutionsGainsightIdentity And Access Management (Iam)Ping IdentitySFDC
Artificial Intelligence • Cybersecurity
Serve as primary post-sales relationship owner for federal customers, driving onboarding, adoption, and retention of HiddenLayer cybersecurity/AI solutions. Coordinate cross-functional teams, conduct business reviews, mitigate risks, capture customer feedback, and support renewals and expansion in complex federal environments.
Top Skills:
AICloud InfrastructureCRMCustomer Success SystemsCybersecurityData ScienceMachine Learning
Agency • Information Technology • Professional Services • Financial Services
The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.
Top Skills:
AmazonShopify
Artificial Intelligence • Sales
As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.
Top Skills:
Crm PlatformsSalesforce
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
Serve as strategic and technical owner for a book of ClickUp accounts: lead onboarding, drive adoption and AI/automation enablement, map and optimize workflows, monitor account health, deliver measurable ROI, and partner cross-functionally to support renewals, expansions, and product feedback.
Top Skills:
Ai AgentsClickupClickup AiDashboardsGenerative AiIntegrationsPrompt DesignWorkflow Automations
New
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Artificial Intelligence • Healthtech
The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.
Top Skills:
AIAutomationSaas Solutions
Healthtech • Information Technology
Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.
Top Skills:
Salesforce
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills:
ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Software
Serve as trusted advisor to educators and district leaders to drive adoption, onboarding, renewals, and measurable student outcomes. Lead implementations, analyze usage and learning data to recommend strategies, foster long-term partnerships, collaborate cross-functionally to identify growth, and advocate customer feedback to shape products.
Cloud • Software • Analytics
The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.
Top Skills:
CcaasConversational AiCRMGenerative AiLlm-Based SystemsNlu
Software
The Client Success Manager (WasteX) owns end-to-end customer experience and value delivery for the WasteX program. Responsibilities include onboarding customers, building executive- and frontline-level relationships, driving ROI and retention, troubleshooting operational issues, and collaborating with internal teams to improve products and processes.
Top Skills:
CRMErpSaaS
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of enterprise customers in the Max program as the executive-facing strategic advisor. Drive adoption, executive alignment, growth planning, and measurable outcomes using automation and KPI data. Lead executive business reviews, onsite engagements, and partner with specialists, product, and implementation teams to ensure onboarding, activation, retention, and expansion.
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of ~20 enterprise Max customers as the executive-facing strategic advisor. Drive automation strategy, product adoption, and measurable growth through executive engagement, EBRs, success plans, onboarding partnership, KPI analysis, risk mitigation, onsite workshops, and cross-functional collaboration to ensure long-term retention and expansion.
Artificial Intelligence • Information Technology • Insurance • Machine Learning • Software • Automation
Manage onboarding, adoption, and renewals for insurance clients by leading rollouts, coordinating internal resources, advising Anti-Fraud/Claims/Underwriting teams, tracking KPIs, delivering executive business reviews, driving retention and growth, and surfacing customer feedback to product and leadership.
Top Skills:
AIData ScienceSaaS
Information Technology • Consulting
Serve as primary day-to-day contact for customer requests and device operations: onboard and support customers in Spanish/English, manage device provisioning, MDM enrollment, basic troubleshooting, shipping, repairs, inventory, SOPs, and cross-functional coordination to improve operational efficiency.
Top Skills:
CRMHexnodeIntuneJAMFSpreadsheetsTicketing SystemsWorkspace One
Artificial Intelligence • Computer Vision • PropTech
Manage a portfolio of mid-market and enterprise customers to drive adoption, satisfaction, and retention of the OpenSpace platform. Deliver onboarding, training, usage reviews, monitor account health, surface risks and expansion opportunities, support renewals, maintain records in Salesforce/Catalyst, and travel to customer sites (~25%) for relationship building and in-person support.
Top Skills:
CatalystGainsightOpenspaceSalesforce
Software
Serve as primary post-implementation partner for clients, drive product adoption and value, deliver training and education, identify upsell opportunities, monitor churn risk, develop success and engagement strategies, and relay client feedback to internal teams.
Top Skills:
Crm SoftwareSaas PlatformsWeb-Based Tools
Software
Lead Customer Success operations by owning strategy, systems, reporting, and cross-functional programs. Build dashboards, streamline processes, manage projects end-to-end, liaise with Business Systems and Data, and improve retention and expansion motions.
Top Skills:
LookerSalesforceTableauZendesk
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