Top Tech Support Jobs in Las Vegas, NV

The Senior Technical Support Specialist will be the primary contact for customers, addressing security risks and managing financial reviews. Responsibilities include supporting customer and partner issues, troubleshooting payment problems, and ensuring swift resolution of high-priority cases while maintaining strong customer relationships.

The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.

The IT Technical Support Specialist at OneStudyTeam will manage IT operations, provide user support, ensure compliance, and oversee SaaS applications and Mac workstations. Responsibilities include troubleshooting IT issues, onboarding/offboarding, security monitoring, and process improvements.

The IT Support Specialist will configure computers, handle technology onboarding, and provide mobile device support and training. The role requires problem-solving skills, customer service, and the ability to work both independently and as part of a team, while representing the company professionally.

As an Enterprise Support Specialist, you will provide expert technical support to our enterprise customers, resolve customer issues through Help Scout and Zoom, assist internal teams with product inquiries, and work closely with engineering to resolve technical issues. Your role will involve gathering feedback for product development and ensuring customer satisfaction.

The role involves supporting students in technology project management programs as Teaching Assistants, Tutors, Learning Assistants, or Graders. Responsibilities include facilitating lessons, providing one-on-one support, assisting in communication, and giving feedback on assignments. The positions require effective time management and adaptability while working remotely.

As a Technical Support Specialist, Level 1, you will provide first-level support to customers and healthcare professionals, handling inquiries via calls and emails, assessing issues, and leveraging documentation and tools for resolutions or escalations. You are expected to manage customer communications using a case management tool and assist in improving troubleshooting documentation.

The Senior COOP Support role involves installing and maintaining IBM Mainframe software, troubleshooting system problems, supporting disaster recovery exercises, and managing COOP documentation and processes. The position requires collaboration with teams and conducting research on IBM z/OS technologies.

As a Partner Support Associate, you will primarily handle calls from retail partners, resolve service issues, perform technical troubleshooting, maintain the call center database, and follow scripts to manage various situations, all while ensuring a high level of customer service.

As the Platform Lead for Global Channels & Routing, you will oversee the Community Support operations by developing strategies for integrated services for Guests and Hosts, mentoring a team of Platform Managers, driving product execution, and collaborating with cross-functional partners for enhanced user experiences.

The Device Support Specialist is responsible for providing technical support and customer service, managing communications via calls and emails, troubleshooting basic tech issues, recording details accurately, and collaborating with team members to resolve customer inquiries and concerns. The role emphasizes learning and adhering to service protocols while maintaining a supportive attitude towards clients.

The Technical Support Associate will provide technical troubleshooting and customer support for SAM Labs' STEAM and Coding products, assist in onboarding and account management, and maintain documentation of customer interactions and solutions.

The Pixel Technical Support Specialist will support pixel implementations, guide customers in troubleshooting pixel tracking, resolve technical issues, automate support processes, collaborate with teams, and contribute to product features while writing and reviewing code primarily in JavaScript.

As a Technical Support Specialist, you will handle customer support requests for GoGuardian products, assist IT Administrators and educators with technical issues, and ensure customer satisfaction through effective communication via various channels. You'll analyze product malfunctions and follow up with customers for resolution.

As a Technical Support Specialist, you will troubleshoot complex technical issues for users, improve support processes, create documentation, and collaborate with teams to enhance user experiences, focusing on API and messaging compliance.

As a Software Support Specialist I, your main role is to assist customers by documenting cases in the CRM, troubleshooting software issues, providing recommendations, and responding to inquiries via phone, chat, and email. You will create knowledge base articles and manage customer expectations, especially in high-stress situations.

The Technical Support Specialist II role involves providing expert technical support for laboratory assays and instruments, enhancing customer satisfaction through troubleshooting and communication. The specialist will lead problem resolution, collaborate with teams, comply with regulations, and educate customers, all while maintaining a strong focus on quality improvements.