Top Operations Jobs in Jacksonville, FL

Lead IT Operations including Help Desk and midrange systems teams to ensure reliable end-user, infrastructure, and enterprise platform services. Own vendor/contracts, manage IT operating budget, support audits/compliance, coordinate network circuits, drive modernization and selective AI-enabled tooling adoption, and manage site build-outs, business continuity, and platform administration oversight.

Lead internal operational excellence projects: document processes, coordinate stakeholders, maintain project plans and trackers, support technology and reporting initiatives, drive change adoption, create training/materials, and measure post-implementation outcomes to improve consistency and efficiency across Workplace Solutions.

Lead revenue and sales operations as a GTM chief of staff: design and enforce sales processes, manage forecasting and territory modeling, analyze sales metrics, align revenue systems and CRM, collaborate with finance on commissions and reporting, and drive cross-functional GTM initiatives to improve sales effectiveness and growth.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Manage and optimize underwriting workflows and staffing to meet cycle times. Provide underwriting assistance during volume spikes, analyze data to improve processes, develop SOPs and training, ensure regulatory compliance, reduce manual work through technology, and communicate findings to stakeholders.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Manage end-to-end operations for high-profile experiences: ensure listing accuracy and quality, support guest vetting and logistics, coordinate partners and vendors, work with engineering on tooling and testing, analyze impact, resolve issues (including on-call), and maintain clear process documentation.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Support 3D designers and manage virtual product creation and eCommerce product data. Coordinate and implement PLM/eCommerce projects, gather business requirements, maintain and develop product data applications, provide training and documentation, and produce reports and analyses.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

The Director of GTM Operations drives operational excellence and growth through strategy development, process optimization, and cross-functional collaboration, focusing on sales and customer success.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Serve as strategic sales/revenue operations partner for AMER Enterprise and MSP/MSSP, owning forecasting, pipeline health, quota design, capacity planning, compensation inputs, territory modeling, ROE governance, and executive reporting while partnering with Finance, RevOps Systems, and Channel teams.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.

Lead and scale end-to-end operations for a global talent platform, covering sourcing and matching, contractor lifecycle management, payments and compliance, and support operations. Partner with Product, Data, Legal, and Finance to build automated, metrics-driven workflows and systems that improve onboarding, allocation, payment accuracy, and issue resolution at scale.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

The Partner Operations Specialist monitors eligibility, accumulator, and claims files, resolving issues and improving workflow efficiency while supporting new partner integrations and client implementations.

Own end-to-end revenue operations processes including deal desk and contract operations, partner and program operations, GTM onboarding and enablement, and RevOps initiative execution. Manage contract tooling, approval workflows, partner rules, vendor relationships, and migrations to the company CRM while enabling AEs and cross-functional stakeholders to self-serve and execute commercial processes.

Senior leader responsible for end-to-end management and improvement of the Alternative Distribution reinsurance business unit, including treaty administration, claims oversight, accounting/reporting, controls, regulatory compliance, process automation, data and systems integrity, budgeting, audit readiness, and cross-functional stakeholder management. Leads large transformation projects, manages DUA programs, and builds a high-performing team to optimize risk transfer, cost, and capital outcomes.